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We got an issue in America.

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Too many good docs are getting out of business.

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Too many OBGYNs aren't able to practice their love with women all across this country.

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He has suffered an accident.

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He is one of the 50 million Americans who doesn't have medical insurance.

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But this isn't a movie about Adam.

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This is Rick.

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And what was the first thing he thought?

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I don't have medical insurance. How much is it going to cost me?

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Do I have to pay in cash? It's going to be $2,000 or $3,000 or more.

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We won't be able to buy a car anymore.

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Rick doesn't have medical insurance either.

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So in the hospital, they gave him the option of replacing his middle finger with $60,000

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or his ring finger with $12,000.

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We thought it was terrible.

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How dare they put a price on your body?

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Since he is an incurable romantic, he chose the ring finger for the modest price of $12,000.

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The tip of his middle finger enjoys a new home in an Oregon greenhouse.

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Now I know the trick of the broken finger very well.

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But this movie isn't about Rick either.

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Yes, there are almost 50 million Americans without medical insurance

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who pray every day not to fall ill,

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because it is estimated that 18,000 of them will die this year simply because they don't have insurance.

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However, it is not a movie about them,

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but about the remaining 250 million who do have medical insurance,

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especially those who are living the American dream.

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Today is the day of the move for Larry and Donna Smith.

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They have loaded all their belongings into these two cars

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and are heading to Denver, Colorado,

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to their new home.

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Hello.

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Their daughter's backyard.

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Home, sweet home.

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Look at all this.

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We will get organized.

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Yes, of course.

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Of course.

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What will we do with the computer?

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It stays. It stays there.

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Here, on this side, is where Heather thinks we could put the bunk beds.

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Now I understand what she meant.

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Yes.

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Who would have imagined that Larry and Donna would end up like this?

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Both had good jobs.

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She was the editor of a newspaper,

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and he was a union driver.

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They raised six children and all studied in good centers,

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like the University of Chicago.

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But Larry suffered a heart attack,

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and another,

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and another.

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Then Donna contracted cancer.

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Although they had medical insurance,

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the franchises and copayments soon reached such an amount

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that they could no longer continue living in their home.

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If somebody had told me ten years ago

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that this would happen to us because of medical insurance,

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I would have told them that it was unthinkable,

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that in the United States they would not allow something like this to happen.

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My God.

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Are we going to throw the towel?

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No.

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But it's very hard.

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They are ruined.

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They had to move in with their daughter.

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We'll take care of it.

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We have emptied the closets so that you have space.

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Great. Very good.

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Even her son, Danny, moved from the other end of the city

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to welcome them to Denver.

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What will happen to people like you?

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I don't know. Good question.

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You're supposed to pay a $9,000 franchise, as I understand.

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That's part of medical care,

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and people like Kathy or I have to come and help you with the move

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every five years, every two years, every year,

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because you don't have any money left to go back to where you were.

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That's what Russell always says.

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I'm sorry. This is not what we wanted to happen to us in life,

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and we're doing what we can to change it.

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You don't know what it feels like at 50-something years old

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to have to turn to my 20-something-year-old son for help.

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It's going to be hard for about four, five, six, seven months.

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It's going to be hard.

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I have the overwhelming feeling

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that we're going to have problems wherever you go.

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Yeah.

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But I don't know what to do about it.

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Yeah.

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It was a coincidence that her daughter's husband, Paul,

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had to leave for work on the day they arrived.

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We have to go. Call us.

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Paul was a contractor, but there wasn't a lot of work lately,

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so he accepted one outside the city.

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I hope you'll call us.

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I'll send you an e-mail.

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You're going to be OK, kids.

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Weird situation, isn't it?

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Do you know where your dad's going?

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Iraq.

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What's he going to Iraq for?

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To do some fountain work.

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Oh, God.

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This I do early in the morning.

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The first thing I do is this, I clean here.

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At 79 years old, Frank Ardill should be resting on any beach.

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But even though he hired insurance with Medicare,

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it doesn't cover the total cost of the medication

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he and his wife need.

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Good.

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Being that I'm employed here,

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my medication is free.

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That's why I have to keep working.

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Until I die.

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There's nothing wrong with that.

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Let's see.

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I always have to be very careful,

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because there's always things spilling out.

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Sometimes milk spills out.

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Tomato sauce is a problem.

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It takes half an hour to clean it.

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I make sure that in the corridors everything is clean.

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If I see something, I pick it up,

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whether it's paper or garbage.

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One day I had the keys in my hand,

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and they fell in there.

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I had to get in to get these out.

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It's a sad situation.

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If there are golden years, I don't see them.

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I assure you.

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They prescribed an analgesic for my hip,

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and she said,

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Frank, it's worth $213.

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It was too expensive.

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I didn't take it.

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No, I rejected it.

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I said no.

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I had to go back.

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What's in those new medications?

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$213.

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I don't think we need half of what they prescribe,

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because I've never taken medication

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until now that I'm getting older.

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I don't know.

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I don't think I've ever taken aspirin.

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I do a little bit of brandy.

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I don't really know how it happened,

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but the suitcase got stuck in the back seat.

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Laura Bunham suffered a frontal collision

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at more than 70 kilometers per hour

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that made her lose consciousness.

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The paramedics took her out of the car

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and took her to an ambulance to take her to the hospital.

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I got a bill from my insurance company

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where they specified that they didn't cover the ambulance ride

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because it hadn't been approved.

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I don't know exactly when it was supposed to be approved.

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Like, in the car, while I was unconscious?

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Before I got in the ambulance?

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Or I should have grabbed my cell phone

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and called while I was in the ambulance.

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I don't know.

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This is crazy.

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I applied for a medical insurance for Jason.

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They denied it.

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The reasons were his weight and height.

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Jason is 1.82 meters tall and weighs 58 kilos.

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I applied for medical coverage at Blue Cross Blue Shield

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and they told me that my body mass index was too high.

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I'm 1.55 meters tall and weigh 79 kilos.

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I always thought that the insurance companies

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were there to help us.

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And I asked people on the Internet

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if they had had similar problems with their medical insurance.

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In 24 hours, I received more than 3,700 answers.

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And by the weekend, more than 25,000 people

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had sent me real horror stories with their insurance.

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Some of them didn't even wait for me to answer them.

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Like Doug Now, who took notes on the matter without me knowing.

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When his daughter, Annette, was nine months old,

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they found out that she was going deaf.

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His insurance company, Cigna,

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said that they would only pay for the implant for one of his ears.

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According to the letter they sent him,

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the implant in both ears was in the experimental phase.

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If a cochlear implant is good for one ear,

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how can it be said that it's not good for the other?

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Especially when it's a girl who's learning to speak.

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It's important that she hears from both sides of her head.

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So he decided to send a letter to Cigna.

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This is from Cigna.

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The renowned filmmaker Michael Moore

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is collecting information for his next film,

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and I have informed him of Cigna's lack of consideration for his insurance.

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Has your director-general appeared in any film yet?

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Shortly afterwards,

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he received a call from Cigna's headquarters.

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Tuesday, 8.54 a.m.

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Hello, Mr. Now.

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This is Edward from Cigna Health Care.

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I'm calling about your daughter, Annette.

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I have good news for you.

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The specialist has reviewed the case

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and has changed his mind about your previous negative.

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Therefore, the request for a second cochlear implant has been approved.

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Thank you.

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It's clear that it has worked,

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because in July, Annette will have her second implant.

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Dear Mike, I work in that sector.

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I work in a health insurance company.

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I began to receive hundreds of letters of another nature,

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from people who worked in health insurance companies.

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They had seen everything and were fed up.

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And it's a corrupt system.

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Health insurance companies are disgusting.

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Like Becky Malky,

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whose mission is to keep the sick away

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from one of the largest health insurance companies in the United States.

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People call me and ask me about the insurance quotas.

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There are certain previous conditions

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that insurance companies don't want to know about.

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Diabetes, heart failure, certain types of cancer.

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If you have any of these diseases,

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it's almost impossible to get a medical insurance.

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Is the list of diseases that inhibit you very long?

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Yes, it's very long.

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It's a very long list.

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It could go around the whole house.

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If you have any of these diseases,

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you can't get an insurance.

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Sometimes you know in advance,

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as soon as they finish the application,

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that they'll deny it.

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And you're like,

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God, once I had a couple.

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And they were so happy because...

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I'm going to cry.

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They were so happy to have...

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We filled out the application,

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and the husband came home late from work.

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And the woman said,

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don't worry, honey, everything will be fine,

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because now we have a medical insurance.

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00:14:20,000 --> 00:14:22,000
And when I finished the application,

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I already knew that they would deny it to both

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because of the information I had about their health.

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And seeing them so happy,

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I thought,

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God, in a couple of weeks,

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they're going to get that call that says

250
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that they're not meeting the conditions

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to get the insurance.

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And I just felt so bad,

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because I knew it,

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and I couldn't do anything to them.

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I felt so miserable.

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And that's why I'm so reluctant to talk to people on the phone,

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because I don't want to know them.

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I don't want to know anything about their lives,

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I just want to limit myself,

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do my job, and leave,

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because I can't stand the stress.

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Even though Becky is reluctant to talk to people on the phone,

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there are 250 million Americans

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who are ready to get a medical insurance.

265
00:15:03,000 --> 00:15:06,000
Because everyone deserves a medical insurance to their measure.

266
00:15:06,000 --> 00:15:07,000
Free calls.

267
00:15:07,000 --> 00:15:10,000
Let's meet some of those satisfied insured clients.

268
00:15:10,000 --> 00:15:12,000
Maria hired him at Blue Shield,

269
00:15:12,000 --> 00:15:15,000
and Diane at Horizon Blue Cross.

270
00:15:15,000 --> 00:15:17,000
BCS insures Laurel,

271
00:15:17,000 --> 00:15:20,000
and Caroline at Cigna.

272
00:15:20,000 --> 00:15:23,000
Luckily, they have full coverage.

273
00:15:23,000 --> 00:15:26,000
I ended up being diagnosed with retroperitoneal cancer.

274
00:15:26,000 --> 00:15:27,000
Brain tumor.

275
00:15:27,000 --> 00:15:28,000
Breast cancer.

276
00:15:28,000 --> 00:15:30,000
Brain tumor in the right temporal lobe.

277
00:15:30,000 --> 00:15:32,000
Since they were insured,

278
00:15:32,000 --> 00:15:35,000
at the office, they received them with a red carpet.

279
00:15:35,000 --> 00:15:38,000
They asked me to go see a neurologist.

280
00:15:38,000 --> 00:15:40,000
The way they were going to do it,

281
00:15:40,000 --> 00:15:41,000
they were going to excercise him.

282
00:15:41,000 --> 00:15:43,000
They scheduled the operation for December 9th.

283
00:15:43,000 --> 00:15:47,000
There is a test that you can take

284
00:15:47,000 --> 00:15:50,000
to find out if the chemotherapy is going to work or not.

285
00:15:50,000 --> 00:15:52,000
They received their treatment,

286
00:15:52,000 --> 00:15:54,000
but not without first battling with the insurance companies.

287
00:15:54,000 --> 00:15:57,000
They were investigating if it was a pre-existing disease.

288
00:15:57,000 --> 00:15:59,000
That was not medically necessary.

289
00:15:59,000 --> 00:16:01,000
According to them, it was still experimental.

290
00:16:01,000 --> 00:16:03,000
They didn't consider it quite serious.

291
00:16:03,000 --> 00:16:06,000
Diane died of the tumor that was not serious.

292
00:16:06,000 --> 00:16:10,000
Laurel's cancer spread throughout the body.

293
00:16:10,000 --> 00:16:12,000
The experimental test showed

294
00:16:12,000 --> 00:16:14,000
that Caroline needed chemotherapy.

295
00:16:14,000 --> 00:16:16,000
While she was on vacation in Japan,

296
00:16:16,000 --> 00:16:18,000
Maria got sick,

297
00:16:18,000 --> 00:16:20,000
and there was a magnetic resonance

298
00:16:20,000 --> 00:16:22,000
that Blue Shield of California refused to approve.

299
00:16:22,000 --> 00:16:24,000
In Japan, the doctors assured her

300
00:16:24,000 --> 00:16:26,000
that she had a brain tumor.

301
00:16:26,000 --> 00:16:28,000
Blue Shield's doctors had repeated several times

302
00:16:28,000 --> 00:16:30,000
that she had no tumor.

303
00:16:30,000 --> 00:16:31,000
Artayal said to them,

304
00:16:31,000 --> 00:16:34,000
Well, what I'm sure of is that I have a lawyer.

305
00:16:34,000 --> 00:16:36,000
Maria Guatanave against Blue Shield California.

306
00:16:36,000 --> 00:16:38,000
March 13, 2003.

307
00:16:38,000 --> 00:16:41,000
I want you to read document one.

308
00:16:41,000 --> 00:16:44,000
Please tell me what it is about.

309
00:16:44,000 --> 00:16:50,000
It denies the referral to an ophthalmologist.

310
00:16:50,000 --> 00:16:53,000
Is it your signature in the document?

311
00:16:53,000 --> 00:16:54,000
Yes.

312
00:16:54,000 --> 00:16:56,000
I want you to read document two.

313
00:16:56,000 --> 00:17:00,000
This is a denial of a request

314
00:17:00,000 --> 00:17:04,000
for a magnetic resonance imaging test of the brain.

315
00:17:04,000 --> 00:17:06,000
Does it have your signature?

316
00:17:06,000 --> 00:17:07,000
Yes.

317
00:17:07,000 --> 00:17:09,000
Doctor, let's move on to document three.

318
00:17:09,000 --> 00:17:11,000
Read it, please.

319
00:17:11,000 --> 00:17:17,000
It is a denial of a referral to a neurosurgeon.

320
00:17:17,000 --> 00:17:23,000
Can you explain to me how you came to sign this denial letter?

321
00:17:23,000 --> 00:17:26,000
It is a standard signature that appears in all denials.

322
00:17:26,000 --> 00:17:28,000
Is it your signature or is it a stamp?

323
00:17:28,000 --> 00:17:29,000
It's a stamp.

324
00:17:29,000 --> 00:17:33,000
Did you ever see the denial letter

325
00:17:33,000 --> 00:17:36,000
before your signature was stamped on it?

326
00:17:36,000 --> 00:17:37,000
No.

327
00:17:37,000 --> 00:17:41,000
The denial letters are basically the same.

328
00:17:41,000 --> 00:17:43,000
This is the type of letter they send.

329
00:17:43,000 --> 00:17:44,000
The answer is no.

330
00:17:44,000 --> 00:17:46,000
No, exactly.

331
00:17:46,000 --> 00:17:49,000
The true definition of a good medical director

332
00:17:49,000 --> 00:17:52,000
is someone who saves a lot of money for the company.

333
00:17:52,000 --> 00:17:55,000
Dr. Linda Pino was a medical inspector at Humana.

334
00:17:55,000 --> 00:18:00,000
She left her job because she didn't like her way of doing business.

335
00:18:00,000 --> 00:18:04,000
When I started, they told me I had to keep 10% of denials.

336
00:18:04,000 --> 00:18:07,000
Weekly, they gave us reports of all the cases we reviewed,

337
00:18:07,000 --> 00:18:10,000
the approved percentage, the denied percentage,

338
00:18:10,000 --> 00:18:13,000
and our real percentage of negatives.

339
00:18:13,000 --> 00:18:14,000
And in another report,

340
00:18:14,000 --> 00:18:18,000
it was compared to the rest of the medical inspectors.

341
00:18:18,000 --> 00:18:21,000
The doctor with the highest percentage of rejection received a bonus.

342
00:18:21,000 --> 00:18:22,000
Seriously?

343
00:18:22,000 --> 00:18:25,000
You mean that as a doctor who worked for a insurance company

344
00:18:25,000 --> 00:18:27,000
and denied assistance to many people,

345
00:18:27,000 --> 00:18:28,000
he received a bonus?

346
00:18:28,000 --> 00:18:30,000
That's how the system works.

347
00:18:30,000 --> 00:18:33,000
Any payment to a request is considered a medical loss.

348
00:18:33,000 --> 00:18:36,000
That's the terminology used in the sector.

349
00:18:36,000 --> 00:18:38,000
When you don't spend money on someone,

350
00:18:38,000 --> 00:18:40,000
you deny their attention,

351
00:18:40,000 --> 00:18:44,000
or you make a decision that makes them save money instead of spending it,

352
00:18:44,000 --> 00:18:46,000
it's a benefit for the company.

353
00:18:48,000 --> 00:18:50,000
This is Tarsha Harris.

354
00:18:50,000 --> 00:18:53,000
Blue Cross didn't deny her treatment.

355
00:18:53,000 --> 00:18:55,000
In fact, she approved her surgery.

356
00:18:56,000 --> 00:18:58,000
But then they found out

357
00:18:58,000 --> 00:19:00,000
that in the distant past,

358
00:19:00,000 --> 00:19:02,000
she'd had...

359
00:19:02,000 --> 00:19:04,000
candidiasis.

360
00:19:06,000 --> 00:19:08,000
Apparently, it's very common.

361
00:19:08,000 --> 00:19:10,000
Men and women can contract candidiasis.

362
00:19:10,000 --> 00:19:13,000
So they gave me a cream for the infection,

363
00:19:13,000 --> 00:19:15,000
a generic cream, and...

364
00:19:15,000 --> 00:19:16,000
and I got cured.

365
00:19:16,000 --> 00:19:18,000
When she later applied for medical insurance,

366
00:19:18,000 --> 00:19:22,000
she was only obliged to declare serious illnesses.

367
00:19:22,000 --> 00:19:24,000
Candidiasis was something else.

368
00:19:24,000 --> 00:19:26,000
It's not a serious illness.

369
00:19:26,000 --> 00:19:28,000
She did the right thing.

370
00:19:28,000 --> 00:19:30,000
In fact, until they didn't have to spend money,

371
00:19:30,000 --> 00:19:32,000
they didn't look at anything.

372
00:19:32,000 --> 00:19:34,000
If they'd taken five minutes,

373
00:19:34,000 --> 00:19:36,000
they'd have known about candidiasis from the start.

374
00:19:36,000 --> 00:19:39,000
They just had to look at their medical history or talk to their doctor.

375
00:19:39,000 --> 00:19:41,000
Because of an undeclared candidiasis,

376
00:19:41,000 --> 00:19:44,000
Blue Cross disagreed with Tarsha Harris.

377
00:19:44,000 --> 00:19:46,000
She thought that was over the top.

378
00:19:46,000 --> 00:19:48,000
But Blue Cross backed down

379
00:19:48,000 --> 00:19:51,000
and warned the doctors that she wouldn't handle the expenses,

380
00:19:51,000 --> 00:19:53,000
that they should ask Tarsha for the money.

381
00:19:53,000 --> 00:19:56,000
And all because I had a simple candidiasis.

382
00:19:56,000 --> 00:19:58,000
That's all.

383
00:19:58,000 --> 00:20:00,000
I'm still a little bit resentful

384
00:20:00,000 --> 00:20:02,000
because I don't trust medical insurance now.

385
00:20:02,000 --> 00:20:05,000
I feel like they're always looking for a way not to pay.

386
00:20:05,000 --> 00:20:08,000
And what's the point of helping someone who's sick?

387
00:20:08,000 --> 00:20:10,000
They've got enough problems.

388
00:20:13,000 --> 00:20:15,000
This is Lee Einer.

389
00:20:15,000 --> 00:20:18,000
If they couldn't turn you down during the application process

390
00:20:19,000 --> 00:20:22,000
or deny the treatment that the doctor recommended to you,

391
00:20:22,000 --> 00:20:25,000
and finally paid for the operation,

392
00:20:27,000 --> 00:20:28,000
send Lee.

393
00:20:28,000 --> 00:20:30,000
The hard hand.

394
00:20:30,000 --> 00:20:34,000
His job is to get the company's money back, no matter what.

395
00:20:34,000 --> 00:20:38,000
All he has to do is find an error in the application

396
00:20:38,000 --> 00:20:42,000
or a pre-existing illness that you don't even know you've had.

397
00:20:42,000 --> 00:20:46,000
We're going to go in like it's a murder case.

398
00:20:46,000 --> 00:20:47,000
In other words,

399
00:20:47,000 --> 00:20:50,000
a whole unit is going to look at your clinical history

400
00:20:50,000 --> 00:20:52,000
over the last five years.

401
00:20:52,000 --> 00:20:54,000
They're going to look for anything

402
00:20:54,000 --> 00:20:56,000
that indicates that you've hidden something,

403
00:20:56,000 --> 00:20:58,000
that you've distorted something,

404
00:20:58,000 --> 00:21:01,000
so that they can cancel the policy.

405
00:21:01,000 --> 00:21:05,000
Or increase the premiums so much that you can't pay them.

406
00:21:06,000 --> 00:21:10,000
And if we couldn't find anything that you didn't declare during the application,

407
00:21:10,000 --> 00:21:13,000
you can still be fired for a pre-existing illness,

408
00:21:13,000 --> 00:21:17,000
just because you haven't received treatment for it.

409
00:21:17,000 --> 00:21:19,000
In some states it's legal

410
00:21:19,000 --> 00:21:22,000
what they call the pre-existing illness of the prudent person.

411
00:21:22,000 --> 00:21:24,000
It's a mouthful, I know.

412
00:21:24,000 --> 00:21:26,000
But what that says is that if,

413
00:21:26,000 --> 00:21:28,000
prior to your insurance payment,

414
00:21:28,000 --> 00:21:30,000
you had any symptom

415
00:21:30,000 --> 00:21:33,000
which would normally have led a prudent person

416
00:21:33,000 --> 00:21:36,000
to request medical treatment,

417
00:21:36,000 --> 00:21:41,000
then what made that symptom a symptom

418
00:21:41,000 --> 00:21:44,000
is also going to exclude you.

419
00:21:45,000 --> 00:21:47,000
I know.

420
00:21:48,000 --> 00:21:52,000
It's, it's a very good enough bet, that's how it works.

421
00:21:52,000 --> 00:21:54,000
They're supposed to be fair and impartial,

422
00:21:54,000 --> 00:21:56,000
but to an insurance company,

423
00:21:56,000 --> 00:21:58,000
they only care about their damn money.

424
00:21:58,000 --> 00:22:00,000
So, it's not involuntary,

425
00:22:00,000 --> 00:22:02,000
it's not a mistake,

426
00:22:02,000 --> 00:22:04,000
it's not an oversight,

427
00:22:04,000 --> 00:22:06,000
you're not slipping through the cracks.

428
00:22:06,000 --> 00:22:10,000
Somebody made that trap and you slipped through it.

429
00:22:10,000 --> 00:22:14,000
And their intention is to maximize their profits.

430
00:22:15,000 --> 00:22:18,000
Looking back, I don't know if I killed anybody.

431
00:22:18,000 --> 00:22:20,000
Did I do harm to those guys?

432
00:22:20,000 --> 00:22:22,000
Yeah.

433
00:22:22,000 --> 00:22:24,000
Hell yeah.

434
00:22:26,000 --> 00:22:29,000
I haven't worked for an insurance company for a long time,

435
00:22:29,000 --> 00:22:32,000
and I don't think that really serves to absorb

436
00:22:32,000 --> 00:22:37,000
my participation in that obsession.

437
00:22:38,000 --> 00:22:41,000
But I am happy not to continue in it.

438
00:23:00,000 --> 00:23:04,000
Every month there was a new drug that the doctor wanted to try,

439
00:23:04,000 --> 00:23:06,000
and my insurance denied it.

440
00:23:06,000 --> 00:23:10,000
In their letters they told me that it was either not a medical necessity,

441
00:23:10,000 --> 00:23:14,000
or that it was not suitable for that specific type of cancer,

442
00:23:14,000 --> 00:23:16,000
and they denied it.

443
00:23:16,000 --> 00:23:19,000
Then we thought about the bone marrow transplant.

444
00:23:19,000 --> 00:23:22,000
There were cases in which it had stopped the cancer,

445
00:23:22,000 --> 00:23:24,000
even if it had completely cured it.

446
00:23:24,000 --> 00:23:28,000
Tracy's doctor said that this treatment had been successfully

447
00:23:28,000 --> 00:23:30,000
tried in many other patients.

448
00:23:30,000 --> 00:23:34,000
If one of Tracy's brothers turned out to be a compatible donor,

449
00:23:34,000 --> 00:23:39,000
there were promising bone marrow treatments to beat Tracy's cancer.

450
00:23:40,000 --> 00:23:43,000
Two weeks later, the nurse called me about the bone marrow,

451
00:23:43,000 --> 00:23:44,000
and she told me,

452
00:23:44,000 --> 00:23:45,000
we've got the results.

453
00:23:45,000 --> 00:23:48,000
Your younger brother is a perfect donor.

454
00:23:49,000 --> 00:23:51,000
We were sad.

455
00:23:51,000 --> 00:23:52,000
You know,

456
00:23:52,000 --> 00:23:53,000
imagine,

457
00:23:53,000 --> 00:23:55,000
I think that's the happiest I've seen him

458
00:23:57,000 --> 00:23:59,000
in a long time.

459
00:24:00,000 --> 00:24:01,000
So,

460
00:24:02,000 --> 00:24:04,000
I asked for it, and they denied it,

461
00:24:04,000 --> 00:24:06,000
because it was experimental.

462
00:24:07,000 --> 00:24:11,000
So I found out that there was a board of directors in our medical plan

463
00:24:11,000 --> 00:24:13,000
that worked in my hospital,

464
00:24:13,000 --> 00:24:15,000
and they were the ones who made the final decision

465
00:24:15,000 --> 00:24:18,000
about what was approved and what was rejected.

466
00:24:18,000 --> 00:24:22,000
Julie, her husband, and her son, Tracy Jr.,

467
00:24:22,000 --> 00:24:26,000
requested a meeting with the board of directors of their medical insurance,

468
00:24:26,000 --> 00:24:29,000
the people who had the power to approve their request.

469
00:24:29,000 --> 00:24:32,000
They told Julie that they understood their situation.

470
00:24:33,000 --> 00:24:34,000
I said,

471
00:24:34,000 --> 00:24:37,000
that's not going to help me at all when I bury my husband next year.

472
00:24:37,000 --> 00:24:39,000
And I told them,

473
00:24:39,000 --> 00:24:43,000
if I were the wife of Bruce Van Cleef,

474
00:24:43,000 --> 00:24:45,000
our board of directors,

475
00:24:46,000 --> 00:24:47,000
they would approve it.

476
00:24:48,000 --> 00:24:49,000
No, it's not like that.

477
00:24:49,000 --> 00:24:51,000
It's not like that, they said.

478
00:24:51,000 --> 00:24:53,000
Or maybe if my husband were white.

479
00:24:53,000 --> 00:24:55,000
And I got up and I left.

480
00:24:56,000 --> 00:24:58,000
When we got home,

481
00:24:58,000 --> 00:25:00,000
I found him locked in the bathroom.

482
00:25:01,000 --> 00:25:02,000
And I knocked on the door and I said,

483
00:25:02,000 --> 00:25:04,000
what are you doing there?

484
00:25:05,000 --> 00:25:06,000
Nothing.

485
00:25:06,000 --> 00:25:07,000
And I opened the door,

486
00:25:07,000 --> 00:25:08,000
because he always said,

487
00:25:08,000 --> 00:25:10,000
what do you think I'm doing?

488
00:25:10,000 --> 00:25:13,000
And I saw him sitting there crying.

489
00:25:15,000 --> 00:25:17,000
And he said, why me?

490
00:25:17,000 --> 00:25:19,000
I'm a good person.

491
00:25:19,000 --> 00:25:22,000
And I said, we're not going to give up.

492
00:25:22,000 --> 00:25:24,000
We're strong, right?

493
00:25:24,000 --> 00:25:26,000
And he said,

494
00:25:27,000 --> 00:25:28,000
you know,

495
00:25:28,000 --> 00:25:30,000
now I can see that I'm going to die.

496
00:25:30,000 --> 00:25:33,000
He said, but I can leave anything in the world.

497
00:25:34,000 --> 00:25:36,000
But I don't want to leave you or Tracy.

498
00:25:40,000 --> 00:25:43,000
The doctor told me he was going to die in three weeks.

499
00:25:44,000 --> 00:25:45,000
And,

500
00:25:47,000 --> 00:25:50,000
on January 13th, which was my birthday,

501
00:25:51,000 --> 00:25:53,000
he went to sleep.

502
00:25:55,000 --> 00:25:58,000
And he died five days later here at home.

503
00:25:59,000 --> 00:26:01,000
He was my best friend.

504
00:26:02,000 --> 00:26:04,000
He was my soulmate.

505
00:26:04,000 --> 00:26:06,000
He was the father of my son.

506
00:26:08,000 --> 00:26:10,000
And we were going to grow old together.

507
00:26:12,000 --> 00:26:15,000
They just took everything that matters.

508
00:26:18,000 --> 00:26:19,000
I want to know why.

509
00:26:19,000 --> 00:26:21,000
Why my husband?

510
00:26:22,000 --> 00:26:25,000
Why wasn't he given a chance to live?

511
00:26:26,000 --> 00:26:28,000
You preach dreams and values.

512
00:26:28,000 --> 00:26:30,000
We care sick for the doctor, the poor,

513
00:26:30,000 --> 00:26:32,000
that we're a healthy group.

514
00:26:32,000 --> 00:26:35,000
You don't like a doctor who doesn't give him a stop.

515
00:26:35,000 --> 00:26:39,000
You left him a chance and didn't give him a stop.

516
00:26:39,000 --> 00:26:41,000
It was as if he was nothing.

517
00:26:43,000 --> 00:26:46,000
And I want people to have their consciences about him.

518
00:26:46,000 --> 00:26:47,000
And I hope they do.

519
00:26:47,000 --> 00:26:49,000
I don't think it did anything to him.

520
00:26:49,000 --> 00:26:50,000
At all.

521
00:27:07,000 --> 00:27:09,000
My name is Linda Pino.

522
00:27:09,000 --> 00:27:12,000
I am here to make a public confession.

523
00:27:13,000 --> 00:27:17,000
In the spring of 1987, as a doctor,

524
00:27:17,000 --> 00:27:20,000
I denied a man a necessary operation

525
00:27:20,000 --> 00:27:22,000
that would have saved his life.

526
00:27:22,000 --> 00:27:24,000
And that caused his death.

527
00:27:25,000 --> 00:27:29,000
No person or entity demanded responsibility from me.

528
00:27:29,000 --> 00:27:31,000
Because, in fact, what I did

529
00:27:31,000 --> 00:27:34,000
was I saved half a million dollars for the company.

530
00:27:35,000 --> 00:27:38,000
And, furthermore, acting that way,

531
00:27:38,000 --> 00:27:41,000
I achieved a good reputation as a medical director.

532
00:27:41,000 --> 00:27:45,000
And it ensured a continuous rise in the health care sector.

533
00:27:45,000 --> 00:27:48,000
I went from making hundreds of dollars a week

534
00:27:48,000 --> 00:27:50,000
as a medical inspector

535
00:27:50,000 --> 00:27:53,000
to having a six-figure income as an executive doctor.

536
00:27:54,000 --> 00:27:55,000
In all my work,

537
00:27:55,000 --> 00:27:57,000
it was my duty as a priority

538
00:27:57,000 --> 00:27:59,000
to use my medical experience

539
00:27:59,000 --> 00:28:03,000
for the economic benefit of the organization I worked for.

540
00:28:04,000 --> 00:28:06,000
And I was told on several occasions

541
00:28:06,000 --> 00:28:08,000
that I didn't deny medical care,

542
00:28:08,000 --> 00:28:10,000
I just denied payment.

543
00:28:10,000 --> 00:28:13,000
I know how insurance companies mutilate and kill patients.

544
00:28:13,000 --> 00:28:16,000
So I'm here to tell you about the dirty work of health care.

545
00:28:16,000 --> 00:28:19,000
And I'm haunted by the thousands of files

546
00:28:19,000 --> 00:28:21,000
where I wrote that lethal word.

547
00:28:21,000 --> 00:28:22,000
Denied.

548
00:28:22,000 --> 00:28:23,000
Thank you.

549
00:28:27,000 --> 00:28:29,000
How did we get to the point

550
00:28:29,000 --> 00:28:31,000
where health insurance doctors

551
00:28:31,000 --> 00:28:35,000
are actually responsible for the death of patients?

552
00:28:38,000 --> 00:28:40,000
Who invented this system?

553
00:28:41,000 --> 00:28:43,000
How did all this start?

554
00:28:46,000 --> 00:28:49,000
Where did health insurance doctors start?

555
00:28:53,000 --> 00:28:54,000
Thanks to a miracle,

556
00:28:54,000 --> 00:28:57,000
the magnetic tape, we know.

557
00:29:10,000 --> 00:29:12,000
It's whether we can include

558
00:29:12,000 --> 00:29:14,000
these health maintenance organizations

559
00:29:14,000 --> 00:29:17,000
like Edgar Kaiser's hermeneutic thing.

560
00:29:23,000 --> 00:29:27,000
This is a climate enterprise one.

561
00:29:33,000 --> 00:29:36,000
And the reason he could do it,

562
00:29:36,000 --> 00:29:38,000
I had Edgar Kaiser come in and talk to me about this.

563
00:29:38,000 --> 00:29:40,000
And I want to do it someday.

564
00:29:40,000 --> 00:29:43,000
All the incentives are toward less medical care

565
00:29:43,000 --> 00:29:45,000
because it will be the less care they give us,

566
00:29:45,000 --> 00:29:47,000
the longer it takes.

567
00:29:47,000 --> 00:29:49,000
This is a climate enterprise one,

568
00:29:49,000 --> 00:29:52,000
and the incentives are on the right way.

569
00:29:56,000 --> 00:30:00,000
I am proposing today a new national health strategy.

570
00:30:00,000 --> 00:30:03,000
The purpose of this program is simply this.

571
00:30:03,000 --> 00:30:07,000
I want America to have the finest health care in the world.

572
00:30:07,000 --> 00:30:09,000
And I want every American

573
00:30:09,000 --> 00:30:13,000
to be able to have that care when he needs it.

574
00:30:38,000 --> 00:30:41,000
37 million Americans are not protected

575
00:30:41,000 --> 00:30:43,000
from lethal diseases.

576
00:30:43,000 --> 00:30:45,000
The poorest are the poor,

577
00:30:45,000 --> 00:30:47,000
who may now have to wait for the necessary medical attention

578
00:30:47,000 --> 00:30:49,000
until it is too late.

579
00:30:49,000 --> 00:30:51,000
That went on for years,

580
00:30:51,000 --> 00:30:54,000
until this man came riding to the city,

581
00:30:54,000 --> 00:30:57,000
bringing his lady with him.

582
00:30:58,000 --> 00:31:01,000
I know what it lays.

583
00:31:01,000 --> 00:31:03,000
I'll take you there.

584
00:31:03,000 --> 00:31:05,000
Ain't nobody crying.

585
00:31:05,000 --> 00:31:08,000
I'll take you there.

586
00:31:08,000 --> 00:31:12,000
I'll take you there.

587
00:31:12,000 --> 00:31:17,000
I'll take you there.

588
00:31:17,000 --> 00:31:20,000
Some men could not resist.

589
00:31:20,000 --> 00:31:22,000
Today I am announcing the formation

590
00:31:22,000 --> 00:31:26,000
of the President's Task Force on National Health Reform,

591
00:31:26,000 --> 00:31:29,000
chaired by the First Lady, Hillary Rodham Clinton.

592
00:31:29,000 --> 00:31:32,000
Hillary Rodham Clinton decided that health care

593
00:31:32,000 --> 00:31:35,000
for everyone would be her top priority.

594
00:31:35,000 --> 00:31:37,000
Universal coverage now,

595
00:31:37,000 --> 00:31:39,000
and will not depend upon where you work,

596
00:31:39,000 --> 00:31:42,000
whether you work, or whether you have a pre-existing condition.

597
00:31:42,000 --> 00:31:44,000
Health care that can never be taken away.

598
00:31:44,000 --> 00:31:47,000
Some Republicans complain that Mrs. Clinton has a blank card

599
00:31:47,000 --> 00:31:49,000
because she is the President's wife.

600
00:31:49,000 --> 00:31:51,000
It's fairly risky business, I believe,

601
00:31:51,000 --> 00:31:54,000
that President Clinton did to put his wife in charge

602
00:31:54,000 --> 00:31:56,000
of some big policy program.

603
00:31:56,000 --> 00:31:58,000
And while I don't share the Chairman's joy

604
00:31:58,000 --> 00:32:02,000
at our holding hearings on a government-run health care system,

605
00:32:02,000 --> 00:32:05,000
I do share his intention to make the debate

606
00:32:05,000 --> 00:32:08,000
and the legislative process as exciting as possible.

607
00:32:08,000 --> 00:32:11,000
I'm sure you will do that, Mr. Armey.

608
00:32:11,000 --> 00:32:13,000
We'll do the best we can.

609
00:32:13,000 --> 00:32:15,000
You and Dr. Kevorkian.

610
00:32:15,000 --> 00:32:20,000
Ho, ho, ho, ho, ho, ho.

611
00:32:20,000 --> 00:32:22,000
I have been told about your charm and wit,

612
00:32:22,000 --> 00:32:24,000
and let me say,

613
00:32:24,000 --> 00:32:27,000
the reports on your charm are overstated

614
00:32:27,000 --> 00:32:29,000
and the reports on your wit are understated.

615
00:32:29,000 --> 00:32:32,000
Thank you, thank you very much.

616
00:32:32,000 --> 00:32:35,000
Creo gran alboroto en Washington.

617
00:32:35,000 --> 00:32:38,000
Do you really want the federal government to control your health care?

618
00:32:38,000 --> 00:32:39,000
You won't have a choice of your own doctor.

619
00:32:39,000 --> 00:32:40,000
Government mandates.

620
00:32:40,000 --> 00:32:41,000
Less government.

621
00:32:41,000 --> 00:32:42,000
More government control.

622
00:32:42,000 --> 00:32:43,000
More government.

623
00:32:43,000 --> 00:32:45,000
And less control for you and your family.

624
00:32:45,000 --> 00:32:46,000
When your mama gets sick,

625
00:32:46,000 --> 00:32:49,000
she might talk to a bureaucrat instead of a doctor.

626
00:32:49,000 --> 00:32:51,000
This is a total mess, and it's about to get messier.

627
00:32:51,000 --> 00:32:54,000
Not this big bureaucratic, socialistic plan that they have.

628
00:32:54,000 --> 00:32:55,000
Socialist takeover.

629
00:32:55,000 --> 00:32:56,000
Socialized medicine.

630
00:32:56,000 --> 00:32:59,000
What really amounts to a giant social experiment.

631
00:33:00,000 --> 00:33:03,000
Red Nightmare.

632
00:33:03,000 --> 00:33:06,000
Oh, socialized health care.

633
00:33:06,000 --> 00:33:10,000
What other thing could infuse us with more fear than that?

634
00:33:10,000 --> 00:33:14,000
And those who are dedicated to sowing terror against socialized health care

635
00:33:14,000 --> 00:33:18,000
have always been the good doctors of the American Medical Association.

636
00:33:18,000 --> 00:33:21,000
This would put the government smack into your hospital.

637
00:33:21,000 --> 00:33:23,000
Defining services.

638
00:33:23,000 --> 00:33:24,000
Setting standards.

639
00:33:24,000 --> 00:33:26,000
Establishing committees.

640
00:33:26,000 --> 00:33:27,000
Calling for reports.

641
00:33:28,000 --> 00:33:30,000
Deciding who gets in and who gets out.

642
00:33:30,000 --> 00:33:34,000
After all, the government has to treat everyone fair and equal, don't you know?

643
00:33:34,000 --> 00:33:39,000
Take us all the way down the road to a new system of medicine for everybody.

644
00:33:39,000 --> 00:33:42,000
Yes, health care for everyone.

645
00:33:42,000 --> 00:33:45,000
Lama didn't want that.

646
00:33:45,000 --> 00:33:47,000
And to make it even clearer,

647
00:33:47,000 --> 00:33:51,000
they organized thousands of meetings all over the country

648
00:33:51,000 --> 00:33:57,000
where they invited the neighbors to listen to the recording of a well-known actor

649
00:33:57,000 --> 00:34:00,000
about the evil of socialized health care.

650
00:34:21,000 --> 00:34:23,000
You have to go someplace else.

651
00:34:23,000 --> 00:34:27,000
All of us can see what happens once you establish the precedent

652
00:34:27,000 --> 00:34:32,000
that the government can determine a man's working place and his working methods.

653
00:34:32,000 --> 00:34:35,000
And behind it will come other federal programs

654
00:34:35,000 --> 00:34:39,000
that will invade every area of freedom as we have known it in this country.

655
00:34:39,000 --> 00:34:43,000
Until one day we will awake to find that we have socialism.

656
00:34:45,000 --> 00:34:47,000
Burn, baby, burn!

657
00:34:47,000 --> 00:34:51,000
And I want now to introduce to you the president

658
00:34:51,000 --> 00:34:54,000
because he loves the Easter egg roll.

659
00:34:54,000 --> 00:34:57,000
In the next seven years in the White House,

660
00:34:57,000 --> 00:35:00,000
they didn't allow him to be mentioned again.

661
00:35:00,000 --> 00:35:02,000
Is anybody here older than two?

662
00:35:02,000 --> 00:35:03,000
No.

663
00:35:03,000 --> 00:35:04,000
No.

664
00:35:04,000 --> 00:35:05,000
No.

665
00:35:05,000 --> 00:35:06,000
No.

666
00:35:06,000 --> 00:35:07,000
No.

667
00:35:07,000 --> 00:35:08,000
No.

668
00:35:08,000 --> 00:35:09,000
No.

669
00:35:09,000 --> 00:35:10,000
No.

670
00:35:10,000 --> 00:35:11,000
No.

671
00:35:11,000 --> 00:35:12,000
No.

672
00:35:12,000 --> 00:35:13,000
No.

673
00:35:13,000 --> 00:35:14,000
No.

674
00:35:15,000 --> 00:35:17,000
Is anybody here older than two?

675
00:35:17,000 --> 00:35:19,000
It's been a decade and a half,

676
00:35:19,000 --> 00:35:23,000
and the United States still doesn't have a universal health plan.

677
00:35:23,000 --> 00:35:28,000
The United States fell to 37th place in health care worldwide,

678
00:35:28,000 --> 00:35:30,000
just above Slovenia.

679
00:35:30,000 --> 00:35:32,000
Who said we would close their legs?

680
00:35:32,000 --> 00:35:33,000
Keep closing.

681
00:35:33,000 --> 00:35:34,000
Does it hurt?

682
00:35:34,000 --> 00:35:35,000
No, it's fine.

683
00:35:35,000 --> 00:35:36,000
Thank you, uncle.

684
00:35:36,000 --> 00:35:37,000
But it's understandable,

685
00:35:37,000 --> 00:35:40,000
because the Congress was busy in other matters.

686
00:35:40,000 --> 00:35:42,000
Mr. Speaker, today I rise to offer congratulations

687
00:35:42,000 --> 00:35:45,000
to the confectioners at Justborn Incorporated

688
00:35:45,000 --> 00:35:47,000
as they celebrate the 50th anniversary

689
00:35:47,000 --> 00:35:50,000
of one of their most recognized and celebrated products,

690
00:35:50,000 --> 00:35:53,000
not to mention my daughter's favorite, marshmallow peeps.

691
00:35:53,000 --> 00:35:57,000
Health care companies entered the 21st century

692
00:35:57,000 --> 00:35:59,000
without any kind of control.

693
00:35:59,000 --> 00:36:01,000
Humana doubles its profits in the fourth quarter.

694
00:36:01,000 --> 00:36:03,000
Its prospects for this year are improving.

695
00:36:03,000 --> 00:36:05,000
UnitedHealth has tripled its share price.

696
00:36:05,000 --> 00:36:07,000
Obtaining unprecedented profits.

697
00:36:07,000 --> 00:36:08,000
Aetna surpasses expectations.

698
00:36:08,000 --> 00:36:10,000
Unexpected benefits like Aetna.

699
00:36:10,000 --> 00:36:11,000
There are many rich shareholders.

700
00:36:11,000 --> 00:36:14,000
Will they be willing to share part of that wealth?

701
00:36:15,000 --> 00:36:18,000
Their directors were multimillionaires

702
00:36:19,000 --> 00:36:22,000
and they eluded the law whenever they wanted.

703
00:36:24,000 --> 00:36:26,000
But their greatest achievement

704
00:36:26,000 --> 00:36:28,000
was buying the US Congress.

705
00:36:33,000 --> 00:36:37,000
They had four people for each member of the Congress.

706
00:36:38,000 --> 00:36:41,000
They even managed to buy old adversaries.

707
00:36:42,000 --> 00:36:44,000
Hillary was rewarded for her silence.

708
00:36:44,000 --> 00:36:46,000
She became the second senator

709
00:36:46,000 --> 00:36:50,000
to receive the most money from health care companies.

710
00:36:51,000 --> 00:36:52,000
In another time, enemies,

711
00:36:52,000 --> 00:36:53,000
health care companies,

712
00:36:53,000 --> 00:36:55,000
support Clinton.

713
00:36:55,000 --> 00:36:57,000
We give the entire health care system

714
00:36:57,000 --> 00:36:59,000
to insurance companies.

715
00:36:59,000 --> 00:37:01,000
Do they have absolute control?

716
00:37:01,000 --> 00:37:03,000
Well, absolute control, no.

717
00:37:03,000 --> 00:37:05,000
Pharmaceutical companies

718
00:37:05,000 --> 00:37:08,000
also bought members of the Congress.

719
00:37:08,000 --> 00:37:11,000
This is what it took to buy these men

720
00:37:11,000 --> 00:37:13,000
and this woman.

721
00:37:15,000 --> 00:37:17,000
This man

722
00:37:17,000 --> 00:37:19,000
and this man

723
00:37:19,000 --> 00:37:21,000
and him too.

724
00:37:26,000 --> 00:37:29,000
And the biggest check has been reserved for the end.

725
00:37:30,000 --> 00:37:32,000
Why did they pay all that money?

726
00:37:32,000 --> 00:37:35,000
To approve a bill.

727
00:37:35,000 --> 00:37:38,000
A law to help the elderly with their recipes.

728
00:37:49,000 --> 00:37:51,000
Of course, it was a law to give

729
00:37:51,000 --> 00:37:54,000
800 billion dollars of our taxes

730
00:37:54,000 --> 00:37:57,000
to pharmaceutical companies and health insurance companies,

731
00:37:57,000 --> 00:38:00,000
allowing laboratories to charge what they wanted

732
00:38:00,000 --> 00:38:02,000
and turning private health insurance companies

733
00:38:02,000 --> 00:38:04,000
into their intermediaries.

734
00:38:04,000 --> 00:38:06,000
Everyone was going to receive their paycheck.

735
00:38:06,000 --> 00:38:08,000
And the person they chose to carry out this task

736
00:38:08,000 --> 00:38:11,000
was the congressman Billy Towson.

737
00:38:11,000 --> 00:38:13,000
He was the man for this job

738
00:38:13,000 --> 00:38:16,000
because he had a secret weapon.

739
00:38:34,000 --> 00:38:43,000
Everyone wanted their mothers,

740
00:38:43,000 --> 00:38:47,000
but they didn't want ours as much as they wanted theirs.

741
00:39:01,000 --> 00:39:03,000
What they didn't tell us

742
00:39:03,000 --> 00:39:06,000
was that the elderly could end up paying more than before

743
00:39:06,000 --> 00:39:08,000
for their medical recipes.

744
00:39:08,000 --> 00:39:11,000
More than two-thirds of the older citizens

745
00:39:11,000 --> 00:39:14,000
continued to pay more than 2,000 dollars a year.

746
00:39:14,000 --> 00:39:16,000
And when it was all over,

747
00:39:16,000 --> 00:39:19,000
14 members of Congress who had intervened in this law

748
00:39:19,000 --> 00:39:21,000
left their posts in Congress

749
00:39:21,000 --> 00:39:25,000
and went to work in the health care sector.

750
00:39:25,000 --> 00:39:28,000
That's what this congressman did.

751
00:39:29,000 --> 00:39:32,000
Billy Towson left Congress

752
00:39:32,000 --> 00:39:35,000
to become the director-general of Pharma,

753
00:39:35,000 --> 00:39:38,000
the pharmaceutical industry's pressure group,

754
00:39:38,000 --> 00:39:41,000
for a salary of 2 million dollars a year.

755
00:39:41,000 --> 00:39:44,000
Oh, it was a happy day in Washington.

756
00:39:44,000 --> 00:39:46,000
Many Americans knew

757
00:39:46,000 --> 00:39:50,000
that they would never see universal health care.

758
00:39:50,000 --> 00:39:52,000
That's why some of them

759
00:39:52,000 --> 00:39:55,000
decided to look for help elsewhere.

760
00:39:59,000 --> 00:40:02,000
We're driving across the Detroit River.

761
00:40:02,000 --> 00:40:05,000
Back there you can see the Renaissance Center.

762
00:40:05,000 --> 00:40:07,000
That's the Renaissance Center,

763
00:40:07,000 --> 00:40:09,000
the headquarters of General Motors,

764
00:40:09,000 --> 00:40:11,000
the center of Detroit, Los Rascacielos.

765
00:40:11,000 --> 00:40:14,000
From this bridge, the view is really beautiful.

766
00:40:14,000 --> 00:40:16,000
This is Adrienne Campbell,

767
00:40:16,000 --> 00:40:19,000
a single mother who, at the age of 22,

768
00:40:19,000 --> 00:40:21,000
became cancer-prone.

769
00:40:21,000 --> 00:40:23,000
I became cancer-prone

770
00:40:23,000 --> 00:40:26,000
and the insurance company didn't cover my expenses.

771
00:40:26,000 --> 00:40:28,000
They said they wouldn't pay me

772
00:40:28,000 --> 00:40:31,000
because, at 22, I shouldn't have cancer.

773
00:40:31,000 --> 00:40:33,000
I was too young.

774
00:40:33,000 --> 00:40:36,000
Drowning in debt, but cured of cancer,

775
00:40:36,000 --> 00:40:40,000
Adrienne was fed up with the American health care system.

776
00:40:40,000 --> 00:40:42,000
She had a new plan.

777
00:40:42,000 --> 00:40:44,000
I have everything ready,

778
00:40:44,000 --> 00:40:46,000
even before I get to the border.

779
00:40:46,000 --> 00:40:49,000
I have my passports, I have the money on hand.

780
00:40:49,000 --> 00:40:52,000
Going to the other side costs $3.25.

781
00:40:52,000 --> 00:40:56,000
I've got everything here, ready to go.

782
00:41:01,000 --> 00:41:04,000
Aurora, you have to be quiet now.

783
00:41:07,000 --> 00:41:08,000
Citizen?

784
00:41:08,000 --> 00:41:09,000
American.

785
00:41:09,000 --> 00:41:10,000
Where do you live?

786
00:41:10,000 --> 00:41:11,000
In Michigan.

787
00:41:11,000 --> 00:41:12,000
That's not recording, is it?

788
00:41:12,000 --> 00:41:13,000
No.

789
00:41:13,000 --> 00:41:14,000
Good.

790
00:41:14,000 --> 00:41:16,000
She may live in Michigan,

791
00:41:16,000 --> 00:41:19,000
but 10 streets beyond the border,

792
00:41:19,000 --> 00:41:21,000
Adrienne becomes Canadian.

793
00:41:21,000 --> 00:41:23,000
How long have you been living here?

794
00:41:23,000 --> 00:41:24,000
Three months?

795
00:41:24,000 --> 00:41:25,000
A couple of months,

796
00:41:25,000 --> 00:41:28,000
but I haven't asked for the health card yet.

797
00:41:28,000 --> 00:41:29,000
Okay.

798
00:41:29,000 --> 00:41:30,000
Because I still have mine.

799
00:41:30,000 --> 00:41:31,000
I'll take 10 minutes.

800
00:41:31,000 --> 00:41:32,000
Okay.

801
00:41:32,000 --> 00:41:33,000
No problem.

802
00:41:33,000 --> 00:41:34,000
Okay?

803
00:41:34,000 --> 00:41:35,000
Okay, thank you.

804
00:41:35,000 --> 00:41:37,000
I put down Kyle's address at the clinic,

805
00:41:37,000 --> 00:41:40,000
and when they asked me what relationship we had,

806
00:41:40,000 --> 00:41:42,000
I said we were a couple,

807
00:41:42,000 --> 00:41:44,000
even though we weren't married.

808
00:41:44,000 --> 00:41:46,000
I don't like to lie, and I don't like liars.

809
00:41:46,000 --> 00:41:48,000
This is a little lie,

810
00:41:48,000 --> 00:41:51,000
and that's how I save money.

811
00:41:51,000 --> 00:41:53,000
You don't have to bring the health card

812
00:41:53,000 --> 00:41:55,000
when you go to the hospital.

813
00:41:55,000 --> 00:41:56,000
It's a service.

814
00:41:56,000 --> 00:41:57,000
You don't have to worry.

815
00:41:57,000 --> 00:42:00,000
You don't have to go crazy to get it.

816
00:42:00,000 --> 00:42:02,000
Don't stress yourself.

817
00:42:07,000 --> 00:42:08,000
They called the police.

818
00:42:08,000 --> 00:42:09,000
The presence of our cameras

819
00:42:09,000 --> 00:42:12,000
made the clinic suspect something was wrong.

820
00:42:12,000 --> 00:42:14,000
I don't think they're going to see me now,

821
00:42:14,000 --> 00:42:17,000
so I have another idea.

822
00:42:17,000 --> 00:42:20,000
I'm going to try it at the other clinic.

823
00:42:20,000 --> 00:42:24,000
We've been in front of another clinic before.

824
00:42:24,000 --> 00:42:26,000
The police have already been there.

825
00:42:26,000 --> 00:42:27,000
Look.

826
00:42:28,000 --> 00:42:31,000
Yes, what Adrian was doing was illegal,

827
00:42:31,000 --> 00:42:33,000
but we're Americans.

828
00:42:33,000 --> 00:42:36,000
We enter other countries when we need to.

829
00:42:36,000 --> 00:42:39,000
It's a trap, but we're allowed to.

830
00:42:42,000 --> 00:42:44,000
It's frustrating to have to get married

831
00:42:44,000 --> 00:42:45,000
to solve a problem.

832
00:42:45,000 --> 00:42:48,000
In this way, it will automatically be covered.

833
00:42:48,000 --> 00:42:51,000
We marry Canadians for health care.

834
00:42:51,000 --> 00:42:53,000
He's using me.

835
00:42:53,000 --> 00:42:55,000
Sounds like a good idea.

836
00:42:55,000 --> 00:42:57,000
We'll see if it works.

837
00:42:57,000 --> 00:42:59,000
We'll create a new trend.

838
00:43:00,000 --> 00:43:03,000
In Canada, everyone gets free health care.

839
00:43:03,000 --> 00:43:04,000
Aren't you delighted?

840
00:43:04,000 --> 00:43:06,000
No, unfortunately, it's not like that.

841
00:43:06,000 --> 00:43:08,000
You have to wait months for treatments

842
00:43:08,000 --> 00:43:10,000
that you get here in a week or ten.

843
00:43:10,000 --> 00:43:12,000
In Canada, you have to wait nine or ten months

844
00:43:12,000 --> 00:43:14,000
to get a step-marker.

845
00:43:14,000 --> 00:43:17,000
Many Canadians think it's the same health care system

846
00:43:17,000 --> 00:43:19,000
that's really sick.

847
00:43:19,000 --> 00:43:21,000
They pay less to their doctors.

848
00:43:21,000 --> 00:43:24,000
Surgeons only do a limited number of operations a year

849
00:43:24,000 --> 00:43:27,000
with a limited number of new equipment.

850
00:43:27,000 --> 00:43:30,000
It's easier for their pet to get a magnetic resonance

851
00:43:30,000 --> 00:43:31,000
here in the United States.

852
00:43:31,000 --> 00:43:33,000
You die of cancer waiting for chemotherapy

853
00:43:33,000 --> 00:43:35,000
because there's only one machine in all of Ottawa.

854
00:43:35,000 --> 00:43:38,000
You think socialized medicine is a good idea?

855
00:43:38,000 --> 00:43:40,000
Ask a Canadian.

856
00:43:41,000 --> 00:43:43,000
So I thought, who better to ask

857
00:43:43,000 --> 00:43:46,000
than my Canadian relatives, Bob and Estelle.

858
00:43:46,000 --> 00:43:50,000
But they resisted crossing the border with the United States

859
00:43:50,000 --> 00:43:53,000
and met with me in Sears, Canada.

860
00:43:54,000 --> 00:43:56,000
Now, what are you guys doing here?

861
00:43:56,000 --> 00:43:58,000
Contracting insurance.

862
00:43:58,000 --> 00:44:00,000
We're going to the United States.

863
00:44:00,000 --> 00:44:02,000
We're going to the United States to see you.

864
00:44:02,000 --> 00:44:04,000
Well, you just have to cross the river.

865
00:44:04,000 --> 00:44:05,000
Yes.

866
00:44:05,000 --> 00:44:07,000
You wouldn't even go to Michigan for a couple of hours

867
00:44:07,000 --> 00:44:09,000
without that insurance?

868
00:44:09,000 --> 00:44:10,000
No, no way.

869
00:44:10,000 --> 00:44:12,000
We're very clear about that.

870
00:44:12,000 --> 00:44:13,000
We wouldn't.

871
00:44:13,000 --> 00:44:16,000
Imagine if someone punched us in the mouth or something like that.

872
00:44:16,000 --> 00:44:19,000
You don't want to get caught by the American health system.

873
00:44:19,000 --> 00:44:20,000
Exactly, yes.

874
00:44:20,000 --> 00:44:24,000
We have nothing against the Americans or their country.

875
00:44:24,000 --> 00:44:26,000
It's nothing like that.

876
00:44:26,000 --> 00:44:28,000
We're nice and simple people.

877
00:44:28,000 --> 00:44:30,000
Yes, well, you're not very simple,

878
00:44:30,000 --> 00:44:32,000
but of course you're very nice.

879
00:44:33,000 --> 00:44:36,000
I decided to explore more deeply his anti-American vision

880
00:44:36,000 --> 00:44:39,000
of good Canadian cuisine.

881
00:44:39,000 --> 00:44:42,000
We have a friend who went to Hawaii

882
00:44:42,000 --> 00:44:46,000
and he suffered a brain injury while he was there.

883
00:44:46,000 --> 00:44:49,000
And before he was allowed to come home,

884
00:44:49,000 --> 00:44:53,000
he had charged a debt of more than $600,000.

885
00:44:54,000 --> 00:44:58,000
So what middle-class Canadian could observe that?

886
00:44:58,000 --> 00:45:02,000
I'm sorry that you have to worry about something like that.

887
00:45:02,000 --> 00:45:04,000
We're not criticizing your country.

888
00:45:04,000 --> 00:45:06,000
We're just explaining to you

889
00:45:06,000 --> 00:45:10,000
why we can't afford to be without insurance.

890
00:45:10,000 --> 00:45:12,000
Not even for a day?

891
00:45:12,000 --> 00:45:14,000
Not even for a day.

892
00:45:15,000 --> 00:45:18,000
To better understand his point of view,

893
00:45:18,000 --> 00:45:20,000
I was told to go to a local golf course

894
00:45:20,000 --> 00:45:22,000
and talk to Larry Guthrie,

895
00:45:22,000 --> 00:45:24,000
who suffered an accident playing golf

896
00:45:24,000 --> 00:45:26,000
during his vacation in Florida.

897
00:45:26,000 --> 00:45:28,000
I could hear a noise and I felt a pain.

898
00:45:28,000 --> 00:45:30,000
The tendons had separated from this bone

899
00:45:30,000 --> 00:45:32,000
that holds the biceps in place.

900
00:45:32,000 --> 00:45:36,000
The biceps had come loose like an elastic

901
00:45:36,000 --> 00:45:38,000
and it ended up here, in the chest.

902
00:45:38,000 --> 00:45:41,000
The muscle came off the arm and ended up in the chest?

903
00:45:41,000 --> 00:45:43,000
Yes, it ended up here.

904
00:45:43,000 --> 00:45:45,000
Like all good golfers,

905
00:45:45,000 --> 00:45:48,000
Larry finished his tour before going to the doctor.

906
00:45:48,000 --> 00:45:51,000
That's where he heard the bad news.

907
00:45:51,000 --> 00:45:55,000
I wasn't too worried because I had insurance abroad,

908
00:45:55,000 --> 00:45:58,000
but when they told me it would cost $23,000, $24,000,

909
00:45:58,000 --> 00:46:00,000
I don't know, I thought...

910
00:46:00,000 --> 00:46:01,000
$24,000?

911
00:46:01,000 --> 00:46:02,000
Dollars, yes.

912
00:46:02,000 --> 00:46:04,000
If he had stayed in the United States,

913
00:46:04,000 --> 00:46:06,000
it would have cost him $24,000.

914
00:46:06,000 --> 00:46:07,000
$24,000, yes.

915
00:46:07,000 --> 00:46:09,000
However, he returned to Canada.

916
00:46:09,000 --> 00:46:10,000
Yes.

917
00:46:10,000 --> 00:46:12,000
And in Canada they covered all expenses.

918
00:46:12,000 --> 00:46:13,000
All.

919
00:46:13,000 --> 00:46:15,000
They paid for the operation and it cost him...

920
00:46:15,000 --> 00:46:16,000
Nothing.

921
00:46:16,000 --> 00:46:17,000
Zero.

922
00:46:17,000 --> 00:46:18,000
Zero.

923
00:46:18,000 --> 00:46:19,000
Zero.

924
00:46:19,000 --> 00:46:22,000
And tell me, how do you expect your Canadian compatriots

925
00:46:22,000 --> 00:46:24,000
who don't have your problem,

926
00:46:24,000 --> 00:46:27,000
why do they have to pay them with their taxes,

927
00:46:27,000 --> 00:46:29,000
the problem you have?

928
00:46:29,000 --> 00:46:32,000
It's always been like that, and we expect it to always be.

929
00:46:32,000 --> 00:46:35,000
Right, but if he just had to pay for his problems

930
00:46:35,000 --> 00:46:38,000
and not for the others, he'd just have to take care of himself.

931
00:46:38,000 --> 00:46:42,000
Well, there are lots of people who don't have the means to do that,

932
00:46:42,000 --> 00:46:44,000
and someone has to think about them.

933
00:46:44,000 --> 00:46:47,000
Are you a member of the Socialist Party or...?

934
00:46:47,000 --> 00:46:48,000
No, no.

935
00:46:48,000 --> 00:46:49,000
Green Party?

936
00:46:49,000 --> 00:46:50,000
No.

937
00:46:50,000 --> 00:46:53,000
No, I'm a member of the Conservative Party.

938
00:46:54,000 --> 00:46:56,000
Is that bad?

939
00:46:56,000 --> 00:46:57,000
No.

940
00:46:58,000 --> 00:47:00,000
Well, this is a little confusing.

941
00:47:00,000 --> 00:47:02,000
Well, it shouldn't be,

942
00:47:02,000 --> 00:47:06,000
because when it comes to health issues in Canada,

943
00:47:06,000 --> 00:47:08,000
it doesn't matter which party you're in,

944
00:47:08,000 --> 00:47:11,000
you're affiliated if you're in any.

945
00:47:11,000 --> 00:47:14,000
But to us, we who look across from the other side of the river,

946
00:47:14,000 --> 00:47:16,000
well, why don't you think we believe that?

947
00:47:16,000 --> 00:47:18,000
What's the problem in this issue?

948
00:47:18,000 --> 00:47:24,000
I guess it's the power that doesn't share our beliefs

949
00:47:24,000 --> 00:47:27,000
that health care should be universal.

950
00:47:27,000 --> 00:47:29,000
The Canadians didn't believe it either

951
00:47:29,000 --> 00:47:32,000
until we met a man named Tommy Douglas.

952
00:47:32,000 --> 00:47:35,000
He totally changed our minds.

953
00:47:36,000 --> 00:47:37,000
A man?

954
00:47:37,000 --> 00:47:38,000
A man, yes.

955
00:47:38,000 --> 00:47:40,000
A man did it and...

956
00:47:40,000 --> 00:47:42,000
Could he come over and visit us?

957
00:47:42,000 --> 00:47:44,000
He's dead, unfortunately.

958
00:47:44,000 --> 00:47:47,000
In fact, he's just recently been named

959
00:47:47,000 --> 00:47:50,000
the most important person in Canada.

960
00:47:50,000 --> 00:47:52,000
We think a lot about...

961
00:47:52,000 --> 00:47:53,000
About history?

962
00:47:53,000 --> 00:47:54,000
History.

963
00:47:54,000 --> 00:47:55,000
History?

964
00:47:55,000 --> 00:47:56,000
History.

965
00:47:56,000 --> 00:47:57,000
More than the Prime Minister?

966
00:47:57,000 --> 00:47:58,000
Without a doubt, yes.

967
00:47:58,000 --> 00:48:00,000
Even more than Wayne Gretzky?

968
00:48:00,000 --> 00:48:01,000
Don't tell me.

969
00:48:01,000 --> 00:48:03,000
You can be sure, yes.

970
00:48:03,000 --> 00:48:04,000
A great player.

971
00:48:04,000 --> 00:48:05,000
More than Celine Dion?

972
00:48:05,000 --> 00:48:07,000
A great singer, but more than Celine, yes.

973
00:48:07,000 --> 00:48:09,000
More than Rocky Wilwinkle?

974
00:48:09,000 --> 00:48:10,000
Maybe.

975
00:48:15,000 --> 00:48:18,000
The blade went through the glove that I was wearing

976
00:48:18,000 --> 00:48:21,000
and it slit through my entire group of fingers

977
00:48:21,000 --> 00:48:23,000
and it actually taken them off

978
00:48:23,000 --> 00:48:26,000
and I realized that I needed help immediately.

979
00:48:27,000 --> 00:48:28,000
Well, obviously,

980
00:48:28,000 --> 00:48:30,000
putting fingers, arms or amputated limbs

981
00:48:30,000 --> 00:48:32,000
is one of the most complex operations.

982
00:48:32,000 --> 00:48:34,000
If we're talking about five fingers,

983
00:48:34,000 --> 00:48:37,000
you'd have to wait for the operation to last about 24 hours.

984
00:48:37,000 --> 00:48:38,000
You need four surgeons,

985
00:48:38,000 --> 00:48:39,000
in addition to the nurses,

986
00:48:39,000 --> 00:48:41,000
and two different anesthetists

987
00:48:41,000 --> 00:48:44,000
to perform an operation of that magnitude.

988
00:48:45,000 --> 00:48:47,000
When someone like Brad comes,

989
00:48:47,000 --> 00:48:50,000
we don't have to worry about whether he can pay or not.

990
00:48:50,000 --> 00:48:52,000
He needed immediate help

991
00:48:52,000 --> 00:48:56,000
and we focus on how to help him in the best way possible.

992
00:48:56,000 --> 00:48:58,000
I met this American

993
00:48:58,000 --> 00:49:01,000
who cut off the end of two fingers with a saw.

994
00:49:01,000 --> 00:49:03,000
So when he arrived at the hospital,

995
00:49:03,000 --> 00:49:07,000
they told him that one finger was going to cost him about $60,000

996
00:49:07,000 --> 00:49:09,000
and the other $12,000.

997
00:49:09,000 --> 00:49:12,000
He had to choose which finger he could afford.

998
00:49:12,000 --> 00:49:15,000
Now try to move this finger.

999
00:49:15,000 --> 00:49:17,000
We've never told anyone

1000
00:49:17,000 --> 00:49:19,000
that we couldn't pay him back a finger

1001
00:49:19,000 --> 00:49:21,000
because the system didn't allow it.

1002
00:49:21,000 --> 00:49:23,000
I'm very glad to work in a system

1003
00:49:23,000 --> 00:49:26,000
that allows me to be free to take care of people

1004
00:49:26,000 --> 00:49:28,000
without having to think about things like that.

1005
00:49:28,000 --> 00:49:29,000
Apparently,

1006
00:49:29,000 --> 00:49:32,000
none of what they told us about the Canadian system was true.

1007
00:49:32,000 --> 00:49:34,000
Maybe it depended on the area of the city.

1008
00:49:34,000 --> 00:49:38,000
So I went to the waiting room of a hospital on the other side of the city.

1009
00:49:38,000 --> 00:49:41,000
How long did you have to wait to be treated?

1010
00:49:41,000 --> 00:49:42,000
20 minutes.

1011
00:49:42,000 --> 00:49:43,000
20 minutes.

1012
00:49:43,000 --> 00:49:44,000
45 minutes.

1013
00:49:44,000 --> 00:49:46,000
See how messy it is.

1014
00:49:46,000 --> 00:49:48,000
It is very effective.

1015
00:49:48,000 --> 00:49:51,000
Do you need permission to come to this hospital?

1016
00:49:51,000 --> 00:49:52,000
No.

1017
00:49:52,000 --> 00:49:53,000
No.

1018
00:49:53,000 --> 00:49:54,000
No.

1019
00:49:54,000 --> 00:49:55,000
We can go wherever we want.

1020
00:49:55,000 --> 00:49:57,000
Do you need a pre-approval?

1021
00:49:57,000 --> 00:49:58,000
No.

1022
00:49:58,000 --> 00:49:59,000
No.

1023
00:49:59,000 --> 00:50:00,000
No.

1024
00:50:00,000 --> 00:50:01,000
No.

1025
00:50:01,000 --> 00:50:02,000
No.

1026
00:50:02,000 --> 00:50:03,000
No.

1027
00:50:03,000 --> 00:50:04,000
No.

1028
00:50:04,000 --> 00:50:05,000
No.

1029
00:50:05,000 --> 00:50:06,000
No.

1030
00:50:06,000 --> 00:50:07,000
No.

1031
00:50:07,000 --> 00:50:08,000
No.

1032
00:50:08,000 --> 00:50:09,000
No.

1033
00:50:09,000 --> 00:50:10,000
No.

1034
00:50:10,000 --> 00:50:11,000
No.

1035
00:50:11,000 --> 00:50:12,000
No.

1036
00:50:12,000 --> 00:50:13,000
No.

1037
00:50:13,000 --> 00:50:16,000
We know that in the United States people pay for the health care service.

1038
00:50:16,000 --> 00:50:20,000
But we don't understand that concept because we don't have to deal with that.

1039
00:50:20,000 --> 00:50:22,000
They deal with Parkinson's cases,

1040
00:50:22,000 --> 00:50:23,000
strokes,

1041
00:50:23,000 --> 00:50:24,000
heart attacks.

1042
00:50:24,000 --> 00:50:26,000
We are very lucky.

1043
00:50:26,000 --> 00:50:27,000
Really.

1044
00:50:27,000 --> 00:50:30,000
We complain because the people complain about everything, right?

1045
00:50:30,000 --> 00:50:31,000
Of course.

1046
00:50:31,000 --> 00:50:32,000
They are Canadians.

1047
00:50:32,000 --> 00:50:33,000
But, in general,

1048
00:50:33,000 --> 00:50:35,000
it's a fabulous system

1049
00:50:35,000 --> 00:50:38,000
that ensures that we get attention from the first one to the last one of the others.

1050
00:50:39,000 --> 00:50:43,000
It turns out that Canadians live three years longer than us.

1051
00:50:45,000 --> 00:50:49,000
It's easy to understand when you meet compatriots like Eric.

1052
00:50:57,000 --> 00:50:59,000
Eric Tannenbaum, from Olympia, Washington,

1053
00:50:59,000 --> 00:51:01,000
saved all his life

1054
00:51:01,000 --> 00:51:05,000
to be able to cross the famous zebra crossing of Abbey Road in London.

1055
00:51:06,000 --> 00:51:10,000
But it wasn't enough for Eric to cross the street like the Beatles did.

1056
00:51:11,000 --> 00:51:14,000
He had to do it in his own way.

1057
00:51:15,000 --> 00:51:17,000
Here's Eric, about to cross Abbey Road,

1058
00:51:17,000 --> 00:51:19,000
walking on his hands.

1059
00:51:24,000 --> 00:51:25,000
Damn it!

1060
00:51:26,000 --> 00:51:27,000
Try it again.

1061
00:51:27,000 --> 00:51:28,000
I can't.

1062
00:51:28,000 --> 00:51:30,000
I've dislocated my shoulder.

1063
00:51:36,000 --> 00:51:37,000
Does it hurt?

1064
00:51:37,000 --> 00:51:38,000
Yes.

1065
00:51:38,000 --> 00:51:40,000
There's a hospital at the end of the street.

1066
00:51:42,000 --> 00:51:45,000
The British hospital didn't charge Eric anything for his entry.

1067
00:51:47,000 --> 00:51:49,000
And only about ten dollars

1068
00:51:49,000 --> 00:51:52,000
for all the medicines they gave him.

1069
00:51:52,000 --> 00:51:54,000
You'll be whole again,

1070
00:51:54,000 --> 00:51:55,000
as Elvis would say.

1071
00:51:55,000 --> 00:51:57,000
Yes, I'll get well.

1072
00:52:00,000 --> 00:52:02,000
I decided to travel to Great Britain

1073
00:52:02,000 --> 00:52:05,000
to find out how a stay at the hospital could get you out for free

1074
00:52:05,000 --> 00:52:08,000
and the medicines only cost about ten dollars.

1075
00:52:10,000 --> 00:52:12,000
I've come here with a prescription

1076
00:52:12,000 --> 00:52:14,000
to buy 30 pills.

1077
00:52:14,000 --> 00:52:15,000
How much are they?

1078
00:52:15,000 --> 00:52:16,000
Six pounds and sixty-five.

1079
00:52:16,000 --> 00:52:17,000
That's the standard price.

1080
00:52:17,000 --> 00:52:19,000
Six pounds and sixty-five.

1081
00:52:19,000 --> 00:52:21,000
That would be about ten dollars, more or less.

1082
00:52:21,000 --> 00:52:22,000
Yes.

1083
00:52:23,000 --> 00:52:25,000
And if I needed 60 pills, how much would they cost me?

1084
00:52:25,000 --> 00:52:26,000
The same.

1085
00:52:26,000 --> 00:52:27,000
And 120 pills?

1086
00:52:27,000 --> 00:52:28,000
Always six and sixty-five.

1087
00:52:28,000 --> 00:52:29,000
It doesn't matter how many pills there are.

1088
00:52:29,000 --> 00:52:30,000
No, no.

1089
00:52:30,000 --> 00:52:32,000
And a pill for AIDS or cancer?

1090
00:52:32,000 --> 00:52:34,000
It would be six and sixty-five.

1091
00:52:34,000 --> 00:52:37,000
If someone is under 16 or over 60,

1092
00:52:37,000 --> 00:52:39,000
they're automatically exempt.

1093
00:52:39,000 --> 00:52:42,000
So only an adult who works and makes enough money

1094
00:52:42,000 --> 00:52:44,000
pays six pounds and sixty-five.

1095
00:52:44,000 --> 00:52:45,000
Exactly.

1096
00:52:45,000 --> 00:52:47,000
And for everyone else, the medicines are free?

1097
00:52:47,000 --> 00:52:48,000
That's right.

1098
00:52:48,000 --> 00:52:49,000
There's no money exchange?

1099
00:52:49,000 --> 00:52:50,000
None.

1100
00:52:50,000 --> 00:52:51,000
You don't have to pay anything?

1101
00:52:51,000 --> 00:52:53,000
I'm over 60. I don't pay.

1102
00:52:53,000 --> 00:52:55,000
And what's the register for?

1103
00:52:57,000 --> 00:52:59,000
I was just wondering,

1104
00:52:59,000 --> 00:53:02,000
where's the bread and the milk and the candies?

1105
00:53:02,000 --> 00:53:05,000
I can't buy detergent for the washing machine here.

1106
00:53:05,000 --> 00:53:06,000
No.

1107
00:53:06,000 --> 00:53:09,000
I don't have as many years of training to sell detergents.

1108
00:53:09,000 --> 00:53:10,000
No.

1109
00:53:13,000 --> 00:53:14,000
Here you go.

1110
00:53:14,000 --> 00:53:15,000
Thank you.

1111
00:53:21,000 --> 00:53:23,000
I then went to a state hospital

1112
00:53:23,000 --> 00:53:26,000
belonging to the National Health Service.

1113
00:53:27,000 --> 00:53:30,000
I'm due in seven weeks.

1114
00:53:30,000 --> 00:53:32,000
I have six months of remuneration

1115
00:53:32,000 --> 00:53:34,000
and I can have six months more.

1116
00:53:34,000 --> 00:53:36,000
So I'll take a whole year.

1117
00:53:36,000 --> 00:53:39,000
That sounds like a luxury in my country.

1118
00:53:39,000 --> 00:53:42,000
Really, it's not like that in the US.

1119
00:53:42,000 --> 00:53:44,000
It doesn't work the same.

1120
00:53:44,000 --> 00:53:47,000
So what do you pay for being here?

1121
00:53:47,000 --> 00:53:49,000
No one pays anything.

1122
00:53:49,000 --> 00:53:50,000
Seriously.

1123
00:53:50,000 --> 00:53:53,000
I've been asked how people pay for this

1124
00:53:53,000 --> 00:53:55,000
and I've told them you don't pay anything.

1125
00:53:55,000 --> 00:53:57,000
It's the National Health Service.

1126
00:53:57,000 --> 00:53:58,000
Yes.

1127
00:53:58,000 --> 00:54:00,000
In the end, you don't get the bill.

1128
00:54:02,000 --> 00:54:04,000
No matter what they say,

1129
00:54:04,000 --> 00:54:06,000
you have to pay somewhere.

1130
00:54:06,000 --> 00:54:08,000
Where's the billing department?

1131
00:54:08,000 --> 00:54:11,000
There's no billing department.

1132
00:54:11,000 --> 00:54:12,000
See?

1133
00:54:12,000 --> 00:54:14,000
How much do they charge you for having a child?

1134
00:54:14,000 --> 00:54:15,000
What did I say?

1135
00:54:15,000 --> 00:54:17,000
You have to pay before you leave, right?

1136
00:54:17,000 --> 00:54:18,000
No, no, no.

1137
00:54:18,000 --> 00:54:19,000
It's all covered.

1138
00:54:19,000 --> 00:54:21,000
It's the National Health Service.

1139
00:54:21,000 --> 00:54:22,000
This isn't the US.

1140
00:54:22,000 --> 00:54:23,000
No.

1141
00:54:25,000 --> 00:54:28,000
You might have more luck in the hospital section

1142
00:54:28,000 --> 00:54:30,000
where very expensive equipment is used.

1143
00:54:31,000 --> 00:54:33,000
This guy has a broken ankle.

1144
00:54:33,000 --> 00:54:34,000
How much will this cost?

1145
00:54:34,000 --> 00:54:35,000
Sorry?

1146
00:54:35,000 --> 00:54:37,000
For being visited in an emergency.

1147
00:54:37,000 --> 00:54:39,000
He'll have to pay an exorbitant bill.

1148
00:54:39,000 --> 00:54:41,000
It's the National Health Service.

1149
00:54:41,000 --> 00:54:42,000
It's all free.

1150
00:54:42,000 --> 00:54:44,000
I'm asking you how much the hospital charges.

1151
00:54:44,000 --> 00:54:45,000
Yes.

1152
00:54:45,000 --> 00:54:46,000
And you're laughing at me.

1153
00:54:46,000 --> 00:54:48,000
Because I've never been asked that question in an emergency,

1154
00:54:48,000 --> 00:54:49,000
to be honest.

1155
00:54:51,000 --> 00:54:54,000
I was starting to believe that everything was free.

1156
00:54:54,000 --> 00:54:56,000
When suddenly, I discovered this.

1157
00:54:57,000 --> 00:55:00,000
Is this where the patients come to pay the bill

1158
00:55:00,000 --> 00:55:02,000
when they're discharged from the hospital?

1159
00:55:02,000 --> 00:55:04,000
No, it's the National Health Service.

1160
00:55:04,000 --> 00:55:05,000
They don't have to pay anything.

1161
00:55:05,000 --> 00:55:06,000
And they go home?

1162
00:55:06,000 --> 00:55:07,000
Yes.

1163
00:55:07,000 --> 00:55:10,000
And why is there a cashier if no one has to pay anything?

1164
00:55:12,000 --> 00:55:16,000
Behind the window, there's a person who gives people money

1165
00:55:16,000 --> 00:55:18,000
if they have to pay for transportation.

1166
00:55:18,000 --> 00:55:22,000
Those who have few means are reimbursed for the cost of the trip.

1167
00:55:22,000 --> 00:55:23,000
Thank you.

1168
00:55:24,000 --> 00:55:26,000
So, in British hospitals,

1169
00:55:26,000 --> 00:55:29,000
the money, instead of going through the cashier's window,

1170
00:55:29,000 --> 00:55:30,000
comes out.

1171
00:55:30,000 --> 00:55:32,000
The criteria to get out of the hospital

1172
00:55:32,000 --> 00:55:35,000
is not if you've paid the bill, but if you're in good condition

1173
00:55:35,000 --> 00:55:37,000
and if you have a safe place to go.

1174
00:55:37,000 --> 00:55:40,000
Without a doubt, this was the place to make me laugh.

1175
00:55:40,000 --> 00:55:41,000
Yes.

1176
00:55:45,000 --> 00:55:47,000
What I needed was a good American,

1177
00:55:47,000 --> 00:55:49,000
who understood me.

1178
00:55:50,000 --> 00:55:53,000
I first came to London in 1992,

1179
00:55:53,000 --> 00:55:55,000
and we just ended up staying here.

1180
00:55:55,000 --> 00:55:57,000
We had three children.

1181
00:55:57,000 --> 00:55:59,000
I had them all at one time

1182
00:55:59,000 --> 00:56:02,000
in a British National Health Service centre.

1183
00:56:02,000 --> 00:56:04,000
I think that, like many Americans,

1184
00:56:04,000 --> 00:56:06,000
I thought that with a socialised health system,

1185
00:56:06,000 --> 00:56:09,000
the treatment would be a complete disaster,

1186
00:56:09,000 --> 00:56:11,000
well, it would be horrible,

1187
00:56:11,000 --> 00:56:14,000
like being in the Soviet Union and things like that.

1188
00:56:14,000 --> 00:56:16,000
It sounds bad, but that's what I thought.

1189
00:56:17,000 --> 00:56:19,000
I thought the same thing.

1190
00:56:19,000 --> 00:56:22,000
After having a baby, let's go back to the Trigals.

1191
00:56:47,000 --> 00:56:50,000
Then I realised that in the United States,

1192
00:56:50,000 --> 00:56:52,000
we socialise a lot.

1193
00:57:16,000 --> 00:57:19,000
I like to have a police department,

1194
00:57:19,000 --> 00:57:22,000
and a fire brigade, and a library.

1195
00:57:22,000 --> 00:57:25,000
Why don't we have more free, socialised things,

1196
00:57:25,000 --> 00:57:27,000
like health care?

1197
00:57:29,000 --> 00:57:31,000
When did this whole idea arise

1198
00:57:31,000 --> 00:57:34,000
that every British citizen should have access to health care?

1199
00:57:34,000 --> 00:57:36,000
Well, if you go back in time,

1200
00:57:36,000 --> 00:57:38,000
it all started with democracy.

1201
00:57:38,000 --> 00:57:40,000
Before we had the right to vote,

1202
00:57:40,000 --> 00:57:42,000
all the power was in the hands of the rich.

1203
00:57:42,000 --> 00:57:44,000
If you had money, you enjoyed medical care,

1204
00:57:44,000 --> 00:57:46,000
education, care for the elderly.

1205
00:57:46,000 --> 00:57:48,000
And what democracy did,

1206
00:57:48,000 --> 00:57:51,000
was to give the poor the right to vote.

1207
00:57:51,000 --> 00:57:53,000
The power went from the economic markets,

1208
00:57:53,000 --> 00:57:55,000
to the ballot boxes,

1209
00:57:55,000 --> 00:57:58,000
from the wallet to the ballot.

1210
00:57:58,000 --> 00:58:00,000
And what people said was very simple.

1211
00:58:00,000 --> 00:58:02,000
They said that in the 1930s,

1212
00:58:02,000 --> 00:58:04,000
we had a lot of unemployment.

1213
00:58:04,000 --> 00:58:07,000
However, during the war, there was no unemployment.

1214
00:58:07,000 --> 00:58:09,000
If we could have full employment by killing Germans,

1215
00:58:09,000 --> 00:58:12,000
why can't we have it by building schools, hospitals,

1216
00:58:12,000 --> 00:58:14,000
recruiting nurses, teachers?

1217
00:58:14,000 --> 00:58:16,000
If you can find money to kill people,

1218
00:58:16,000 --> 00:58:19,000
can you find it to help people?

1219
00:58:19,000 --> 00:58:20,000
Of course.

1220
00:58:20,000 --> 00:58:23,000
This pamphlet that they published is very, very clear.

1221
00:58:23,000 --> 00:58:24,000
In what year was it?

1222
00:58:24,000 --> 00:58:25,000
In 1948.

1223
00:58:25,000 --> 00:58:27,000
Its new National Health Service

1224
00:58:27,000 --> 00:58:29,000
begins on 5 July.

1225
00:58:29,000 --> 00:58:31,000
What is it and how is it obtained?

1226
00:58:31,000 --> 00:58:34,000
It will provide medical, dental and nursing assistance.

1227
00:58:34,000 --> 00:58:36,000
All the rich, poor, men, women and children

1228
00:58:36,000 --> 00:58:39,000
can enjoy this assistance or part of it.

1229
00:58:39,000 --> 00:58:43,000
It has no cost, except in some special points.

1230
00:58:43,000 --> 00:58:45,000
It does not require insurance requirements,

1231
00:58:45,000 --> 00:58:47,000
but it is not charity either.

1232
00:58:47,000 --> 00:58:49,000
You are paying it as a contributor

1233
00:58:49,000 --> 00:58:51,000
so that when you are sick,

1234
00:58:51,000 --> 00:58:54,000
you do not have to worry about the money.

1235
00:58:54,000 --> 00:58:56,000
Well, these few words

1236
00:58:56,000 --> 00:58:58,000
sum it up perfectly.

1237
00:59:03,000 --> 00:59:05,000
I was surprised when he said

1238
00:59:05,000 --> 00:59:08,000
that it all started in 1948.

1239
00:59:08,000 --> 00:59:10,000
The British had just left

1240
00:59:10,000 --> 00:59:12,000
a devastating experience,

1241
00:59:12,000 --> 00:59:14,000
the Second World War.

1242
00:59:14,000 --> 00:59:17,000
The country was destroyed and almost bankrupt.

1243
00:59:17,000 --> 00:59:19,000
They had nothing.

1244
00:59:19,000 --> 00:59:22,000
In a period of only eight months,

1245
00:59:22,000 --> 00:59:25,000
more than 42,000 civilians had lost their lives.

1246
00:59:26,000 --> 00:59:28,000
What we went through in America

1247
00:59:28,000 --> 00:59:30,000
for two hours on September 11,

1248
00:59:30,000 --> 00:59:33,000
they suffered it almost every day.

1249
00:59:34,000 --> 00:59:37,000
And how do we feel after September 11?

1250
00:59:38,000 --> 00:59:40,000
Everyone wanted to cooperate with others.

1251
00:59:40,000 --> 00:59:43,000
I guess the same thing happened to them.

1252
00:59:43,000 --> 00:59:46,000
And the first form of cooperation after the war

1253
00:59:46,000 --> 00:59:50,000
was to provide free medical care for everyone.

1254
00:59:51,000 --> 00:59:53,000
Even Mrs. Thatcher said,

1255
00:59:53,000 --> 00:59:55,000
the National Health Service

1256
00:59:55,000 --> 00:59:57,000
is safe in our hands.

1257
00:59:57,000 --> 00:59:59,000
Do not create controversy.

1258
00:59:59,000 --> 01:00:01,000
It's like the female vote.

1259
01:00:01,000 --> 01:00:03,000
Nobody questions why women vote.

1260
01:00:03,000 --> 01:00:05,000
People would not accept it.

1261
01:00:05,000 --> 01:00:07,000
The people of Great Britain

1262
01:00:07,000 --> 01:00:09,000
would not support the destruction

1263
01:00:09,000 --> 01:00:11,000
of the National Health Service.

1264
01:00:11,000 --> 01:00:13,000
If Thatcher or Blair had said,

1265
01:00:13,000 --> 01:00:15,000
I'm going to dismantle the health service...

1266
01:00:15,000 --> 01:00:17,000
There would have been a revolution.

1267
01:00:23,000 --> 01:00:26,000
A report by the American Medical Association

1268
01:00:26,000 --> 01:00:29,000
on the health of people between 55 and 64 years old

1269
01:00:29,000 --> 01:00:32,000
says that the British enjoy better health than the Americans.

1270
01:00:32,000 --> 01:00:34,000
In each disease we studied,

1271
01:00:34,000 --> 01:00:36,000
they had higher levels than the British.

1272
01:00:36,000 --> 01:00:38,000
Cancer, heart disease, hypertension,

1273
01:00:38,000 --> 01:00:40,000
heart attacks, pneumonia,

1274
01:00:40,000 --> 01:00:42,000
all significantly lower among Americans.

1275
01:00:42,000 --> 01:00:44,000
Even the poorest in England,

1276
01:00:44,000 --> 01:00:46,000
with environmental factors against

1277
01:00:46,000 --> 01:00:48,000
and with the worst health in the country,

1278
01:00:48,000 --> 01:00:50,000
have more life expectancy

1279
01:00:50,000 --> 01:00:52,000
than the richest people in the United States.

1280
01:01:00,000 --> 01:01:02,000
There was another question.

1281
01:01:02,000 --> 01:01:05,000
How should doctors live here in Great Britain,

1282
01:01:05,000 --> 01:01:07,000
subject to state control?

1283
01:01:07,000 --> 01:01:09,000
Are you a head doctor?

1284
01:01:09,000 --> 01:01:11,000
Yes, here we call ourselves MP,

1285
01:01:11,000 --> 01:01:13,000
or practitioners' doctors.

1286
01:01:13,000 --> 01:01:15,000
I suppose you are in a consultancy.

1287
01:01:15,000 --> 01:01:17,000
Yes, of the National Health Service.

1288
01:01:17,000 --> 01:01:19,000
In this we are nine doctors and...

1289
01:01:19,000 --> 01:01:21,000
Does the government pay you?

1290
01:01:21,000 --> 01:01:23,000
Paid by the government, yes.

1291
01:01:23,000 --> 01:01:25,000
Do you work for the government?

1292
01:01:25,000 --> 01:01:27,000
Yes, of course.

1293
01:01:27,000 --> 01:01:29,000
When a patient comes to see you,

1294
01:01:29,000 --> 01:01:31,000
do you have to call the government insurance company

1295
01:01:32,000 --> 01:01:34,000
Have you ever received no attention

1296
01:01:34,000 --> 01:01:36,000
from a patient who needed help?

1297
01:01:36,000 --> 01:01:38,000
No, never.

1298
01:01:38,000 --> 01:01:40,000
Have you heard that they had to fire someone

1299
01:01:40,000 --> 01:01:42,000
who was in the hospital because they couldn't pay the bill?

1300
01:01:42,000 --> 01:01:44,000
Never, and I wouldn't want to work in a system like that.

1301
01:01:44,000 --> 01:01:46,000
So working for the government,

1302
01:01:46,000 --> 01:01:48,000
you'll have to use public transport.

1303
01:01:48,000 --> 01:01:50,000
No, I have a car.

1304
01:01:50,000 --> 01:01:52,000
I come in my car to the consultancy.

1305
01:01:52,000 --> 01:01:54,000
An old car.

1306
01:01:54,000 --> 01:01:56,000
Do you live in a poor area of the city?

1307
01:01:56,000 --> 01:01:58,000
Well, I live in an area that I love,

1308
01:01:58,000 --> 01:02:00,000
in Greenwich.

1309
01:02:04,000 --> 01:02:06,000
It's a lovely house, three floors.

1310
01:02:06,000 --> 01:02:08,000
How many families live here with you?

1311
01:02:08,000 --> 01:02:10,000
No, we only live...

1312
01:02:10,000 --> 01:02:12,000
There are four rooms.

1313
01:02:12,000 --> 01:02:14,000
My wife, my son, just the three of us.

1314
01:02:14,000 --> 01:02:16,000
How much did it cost you?

1315
01:02:16,000 --> 01:02:18,000
£550,000, yes.

1316
01:02:18,000 --> 01:02:20,000
How many children do you have?

1317
01:02:20,000 --> 01:02:22,000
Two.

1318
01:02:22,000 --> 01:02:24,000
£550,000, yes.

1319
01:02:24,000 --> 01:02:26,000
So, a million dollars.

1320
01:02:26,000 --> 01:02:28,000
Yes.

1321
01:02:28,000 --> 01:02:30,000
He's a doctor paid by the government.

1322
01:02:30,000 --> 01:02:32,000
Yes.

1323
01:02:32,000 --> 01:02:34,000
He works in social security here.

1324
01:02:34,000 --> 01:02:36,000
Yes.

1325
01:02:36,000 --> 01:02:38,000
And he lives in a house worth a million dollars.

1326
01:02:38,000 --> 01:02:40,000
Yes.

1327
01:02:40,000 --> 01:02:42,000
I think our friends think we're doing very well.

1328
01:02:42,000 --> 01:02:44,000
Yes? How well do you do?

1329
01:02:44,000 --> 01:02:46,000
I earn around £85,000,

1330
01:02:46,000 --> 01:02:48,000
including the pension.

1331
01:02:48,000 --> 01:02:50,000
£85,000?

1332
01:02:50,000 --> 01:02:52,000
In total, I must earn more than £100,000

1333
01:02:52,000 --> 01:02:54,000
with my benefits.

1334
01:02:54,000 --> 01:02:56,000
£100,000 is almost $200,000.

1335
01:02:56,000 --> 01:02:58,000
Yes, more or less.

1336
01:02:58,000 --> 01:03:00,000
They pay us for what we do.

1337
01:03:00,000 --> 01:03:02,000
So, the better we serve our patients,

1338
01:03:02,000 --> 01:03:04,000
the more they pay us.

1339
01:03:04,000 --> 01:03:06,000
What do you mean?

1340
01:03:06,000 --> 01:03:08,000
It's a new system.

1341
01:03:08,000 --> 01:03:10,000
According to this system, if most of your patients

1342
01:03:10,000 --> 01:03:12,000
maintain low blood pressure,

1343
01:03:12,000 --> 01:03:14,000
if you get most of your patients to stop smoking,

1344
01:03:14,000 --> 01:03:16,000
if the mentally ill do their check-ups

1345
01:03:16,000 --> 01:03:18,000
or moderate their cholesterol levels,

1346
01:03:18,000 --> 01:03:20,000
they pay you more.

1347
01:03:20,000 --> 01:03:22,000
In other words, if you get a year

1348
01:03:22,000 --> 01:03:24,000
and most of your patients stop smoking...

1349
01:03:24,000 --> 01:03:26,000
Yes.

1350
01:03:26,000 --> 01:03:28,000
...you'll get more money.

1351
01:03:28,000 --> 01:03:30,000
That's how it works.

1352
01:03:30,000 --> 01:03:32,000
So doctors in the US

1353
01:03:32,000 --> 01:03:34,000
don't have to worry about universal healthcare.

1354
01:03:34,000 --> 01:03:36,000
No.

1355
01:03:36,000 --> 01:03:38,000
Of course, if you want to have

1356
01:03:38,000 --> 01:03:40,000
two or three houses worth a million dollars

1357
01:03:40,000 --> 01:03:42,000
and four or five nice cars

1358
01:03:42,000 --> 01:03:44,000
and six or seven last-generation TVs,

1359
01:03:44,000 --> 01:03:46,000
you have to do what you can,

1360
01:03:46,000 --> 01:03:48,000
but I think we live well here.

1361
01:03:48,000 --> 01:03:50,000
London is an expensive city, but we live comfortably.

1362
01:03:50,000 --> 01:03:52,000
Do you agree with the house worth a million dollars,

1363
01:03:52,000 --> 01:03:54,000
the Audi...

1364
01:03:54,000 --> 01:03:56,000
Yes.

1365
01:03:56,000 --> 01:03:58,000
...and the flat-screen TV?

1366
01:03:58,000 --> 01:04:00,000
We agree with that.

1367
01:04:00,000 --> 01:04:02,000
I think democracy is the most revolutionary thing in the world,

1368
01:04:02,000 --> 01:04:04,000
much more revolutionary than socialist ideas

1369
01:04:04,000 --> 01:04:06,000
or ideas of anyone.

1370
01:04:06,000 --> 01:04:08,000
If you have power,

1371
01:04:08,000 --> 01:04:10,000
you use it to satisfy your needs

1372
01:04:10,000 --> 01:04:12,000
and those of your community.

1373
01:04:12,000 --> 01:04:14,000
This has always been the capitalist idea

1374
01:04:14,000 --> 01:04:16,000
that you must have a choice,

1375
01:04:16,000 --> 01:04:18,000
and that depends on the freedom to choose.

1376
01:04:18,000 --> 01:04:20,000
If you're overwhelmed by debt,

1377
01:04:20,000 --> 01:04:22,000
you don't have the freedom to choose.

1378
01:04:22,000 --> 01:04:24,000
It seems that the system benefits

1379
01:04:24,000 --> 01:04:26,000
if the average worker is overwhelmed by debt.

1380
01:04:26,000 --> 01:04:28,000
Yes, people in debt get desperate

1381
01:04:28,000 --> 01:04:30,000
and desperate people don't vote.

1382
01:04:30,000 --> 01:04:32,000
They always say that everyone should vote,

1383
01:04:32,000 --> 01:04:34,000
but I think that if a poor person from Great Britain

1384
01:04:34,000 --> 01:04:36,000
or the United States

1385
01:04:36,000 --> 01:04:38,000
were encouraged to vote for someone

1386
01:04:38,000 --> 01:04:40,000
who represented their interests,

1387
01:04:40,000 --> 01:04:42,000
there would be a real democratic revolution.

1388
01:04:42,000 --> 01:04:44,000
If you want to control people,

1389
01:04:44,000 --> 01:04:46,000
you have to do two things.

1390
01:04:46,000 --> 01:04:48,000
First, scare them,

1391
01:04:48,000 --> 01:04:50,000
and then demoralize them.

1392
01:04:50,000 --> 01:04:52,000
An educated, healthy,

1393
01:04:52,000 --> 01:04:54,000
and confident nation

1394
01:04:54,000 --> 01:04:56,000
is more difficult to govern,

1395
01:04:56,000 --> 01:04:58,000
and that idea is in the minds of some people.

1396
01:04:58,000 --> 01:05:00,000
We don't want educated, healthy,

1397
01:05:00,000 --> 01:05:02,000
and confident people

1398
01:05:02,000 --> 01:05:04,000
because we can't have them under control.

1399
01:05:04,000 --> 01:05:06,000
The richest 1% of the world's population

1400
01:05:06,000 --> 01:05:08,000
owns 80% of the wealth.

1401
01:05:08,000 --> 01:05:10,000
It's incredible that people tolerate it,

1402
01:05:10,000 --> 01:05:12,000
but they are poor, demoralized,

1403
01:05:12,000 --> 01:05:14,000
and they are afraid.

1404
01:05:14,000 --> 01:05:16,000
Therefore, they think that the best thing

1405
01:05:16,000 --> 01:05:18,000
is to obey and wait

1406
01:05:18,000 --> 01:05:20,000
for luck to accompany them.

1407
01:05:22,000 --> 01:05:24,000
His American life.

1408
01:05:24,000 --> 01:05:26,000
And waiting for luck to accompany us

1409
01:05:26,000 --> 01:05:28,000
is what we have been doing

1410
01:05:28,000 --> 01:05:30,000
since we came to the world.

1411
01:05:30,000 --> 01:05:32,000
We have the highest infant mortality rate

1412
01:05:32,000 --> 01:05:34,000
in the Western world.

1413
01:05:34,000 --> 01:05:36,000
A baby born in El Salvador

1414
01:05:36,000 --> 01:05:38,000
is more likely to survive

1415
01:05:38,000 --> 01:05:40,000
but that improves when we go to school.

1416
01:05:40,000 --> 01:05:42,000
Classes of 40 students,

1417
01:05:42,000 --> 01:05:44,000
school without a science lab.

1418
01:05:44,000 --> 01:05:46,000
I'm not surprised that many young people

1419
01:05:46,000 --> 01:05:48,000
don't find Great Britain on a map,

1420
01:05:48,000 --> 01:05:50,000
but it doesn't matter, the university is always there.

1421
01:05:50,000 --> 01:05:52,000
And by the time we graduate,

1422
01:05:52,000 --> 01:05:54,000
we will be in debt

1423
01:05:54,000 --> 01:05:56,000
before we get our first job.

1424
01:05:56,000 --> 01:05:58,000
I owe about $35,000.

1425
01:05:58,000 --> 01:06:00,000
It's my third year at the university.

1426
01:06:00,000 --> 01:06:02,000
So you will be the type of employee

1427
01:06:02,000 --> 01:06:04,000
they are looking for,

1428
01:06:04,000 --> 01:06:06,000
someone who needs that job.

1429
01:06:06,000 --> 01:06:08,000
What businessman wouldn't want to employ

1430
01:06:08,000 --> 01:06:10,000
someone who owes thousands of dollars?

1431
01:06:10,000 --> 01:06:12,000
It won't cause him any problems.

1432
01:06:12,000 --> 01:06:14,000
In addition to having to pay

1433
01:06:14,000 --> 01:06:16,000
the university's debt,

1434
01:06:16,000 --> 01:06:18,000
you need a job with health insurance.

1435
01:06:18,000 --> 01:06:20,000
It would be a disaster to lose a job like that, right?

1436
01:06:24,000 --> 01:06:26,000
And if a job is not enough

1437
01:06:26,000 --> 01:06:28,000
to pay the bills, don't worry,

1438
01:06:28,000 --> 01:06:30,000
you can look for another, and another,

1439
01:06:30,000 --> 01:06:32,000
and another.

1440
01:06:36,000 --> 01:06:38,000
Uniquely American, isn't it?

1441
01:06:38,000 --> 01:06:40,000
I mean, that is fantastic that you're doing that.

1442
01:06:42,000 --> 01:06:44,000
Did you get any sleep?

1443
01:07:06,000 --> 01:07:08,000
Ha, ha, ha, ha, ha.

1444
01:07:08,000 --> 01:07:10,000
Well, if you get to 80, you'll get a pension,

1445
01:07:10,000 --> 01:07:12,000
just like the new employees of these companies

1446
01:07:12,000 --> 01:07:14,000
who will never get paid.

1447
01:07:14,000 --> 01:07:16,000
But don't worry,

1448
01:07:16,000 --> 01:07:18,000
our children will take care of us

1449
01:07:18,000 --> 01:07:20,000
after the great life we've given them.

1450
01:07:20,000 --> 01:07:22,000
Oh, and remember, we beat the terrorists there

1451
01:07:22,000 --> 01:07:24,000
so we don't have to fight them here.

1452
01:07:24,000 --> 01:07:26,000
Kaiser Permanente

1453
01:07:26,000 --> 01:07:28,000
is the largest health care organization in the country,

1454
01:07:28,000 --> 01:07:30,000
and Donald Keyes was lucky

1455
01:07:30,000 --> 01:07:32,000
to hire a full coverage.

1456
01:07:32,000 --> 01:07:34,000
Thank goodness,

1457
01:07:34,000 --> 01:07:36,000
because one night,

1458
01:07:36,000 --> 01:07:38,000
his 18-month-old daughter, Michelle,

1459
01:07:38,000 --> 01:07:40,000
caught a fever of 40.

1460
01:07:40,000 --> 01:07:42,000
Like any responsible mother,

1461
01:07:42,000 --> 01:07:44,000
she called an ambulance.

1462
01:07:44,000 --> 01:07:46,000
The ambulance took Michelle

1463
01:07:46,000 --> 01:07:48,000
to the nearest hospital.

1464
01:07:48,000 --> 01:07:50,000
The hospital called their health insurance

1465
01:07:50,000 --> 01:07:52,000
and told them that Kaiser would not cover

1466
01:07:52,000 --> 01:07:54,000
the tests and antibiotics

1467
01:07:54,000 --> 01:07:56,000
necessary to cure Michelle.

1468
01:07:56,000 --> 01:07:58,000
They had to take her to a hospital

1469
01:07:58,000 --> 01:08:00,000
in the group that belonged to Kaiser.

1470
01:08:00,000 --> 01:08:02,000
In Kaiser,

1471
01:08:02,000 --> 01:08:04,000
they told me that I had to take her by car

1472
01:08:04,000 --> 01:08:06,000
to one of their hospitals

1473
01:08:06,000 --> 01:08:08,000
and that they shouldn't visit her

1474
01:08:08,000 --> 01:08:10,000
at Martin Luther King.

1475
01:08:10,000 --> 01:08:12,000
I insisted that they take care of her,

1476
01:08:12,000 --> 01:08:14,000
and they refused.

1477
01:08:14,000 --> 01:08:16,000
My daughter got worse

1478
01:08:16,000 --> 01:08:18,000
and she had a stroke.

1479
01:08:20,000 --> 01:08:22,000
Donald begged the doctors

1480
01:08:22,000 --> 01:08:24,000
to take care of his daughter

1481
01:08:24,000 --> 01:08:26,000
despite what Kaiser said.

1482
01:08:26,000 --> 01:08:28,000
They accompanied me to the hospital exit

1483
01:08:28,000 --> 01:08:30,000
because they thought it was a threat.

1484
01:08:32,000 --> 01:08:34,000
After hours of delay,

1485
01:08:34,000 --> 01:08:36,000
they took her to Kaiser

1486
01:08:36,000 --> 01:08:38,000
and just when she got there,

1487
01:08:38,000 --> 01:08:40,000
she had a heart attack.

1488
01:08:40,000 --> 01:08:42,000
They were with her

1489
01:08:42,000 --> 01:08:44,000
for about 30 minutes

1490
01:08:44,000 --> 01:08:46,000
trying to revive her.

1491
01:08:46,000 --> 01:08:48,000
Then the doctors came

1492
01:08:48,000 --> 01:08:50,000
and told us that she had died.

1493
01:08:54,000 --> 01:08:56,000
I froze.

1494
01:08:56,000 --> 01:08:58,000
That couldn't be true.

1495
01:08:58,000 --> 01:09:00,000
It couldn't be real.

1496
01:09:00,000 --> 01:09:02,000
I hugged her.

1497
01:09:02,000 --> 01:09:04,000
I hugged her and told her

1498
01:09:04,000 --> 01:09:06,000
that Mom had done everything

1499
01:09:06,000 --> 01:09:08,000
she could to help her,

1500
01:09:08,000 --> 01:09:10,000
that she had tried to get

1501
01:09:10,000 --> 01:09:12,000
the treatment she needed

1502
01:09:12,000 --> 01:09:14,000
and that she regretted

1503
01:09:14,000 --> 01:09:16,000
not being able to save her.

1504
01:09:30,000 --> 01:09:32,000
This is Karina

1505
01:09:32,000 --> 01:09:34,000
and her daughter Zoe.

1506
01:09:34,000 --> 01:09:36,000
Karina graduated from

1507
01:09:36,000 --> 01:09:38,000
the State University of Michigan

1508
01:09:38,000 --> 01:09:40,000
and was born in my hometown,

1509
01:09:40,000 --> 01:09:42,000
Flint, Michigan.

1510
01:09:42,000 --> 01:09:44,000
Six months ago, Zoe, like Michelle,

1511
01:09:44,000 --> 01:09:46,000
Donald's daughter, had a very high fever.

1512
01:09:46,000 --> 01:09:48,000
What happened is

1513
01:09:48,000 --> 01:09:50,000
she stopped breathing for a little while,

1514
01:09:50,000 --> 01:09:52,000
turned blue and fell on my arms.

1515
01:09:52,000 --> 01:09:54,000
I mean, it was...

1516
01:09:54,000 --> 01:09:56,000
I would say it was the worst horrible moment

1517
01:09:56,000 --> 01:09:58,000
of my life because I thought

1518
01:09:58,000 --> 01:10:00,000
I was going to die

1519
01:10:00,000 --> 01:10:02,000
and I had no idea what I had to do.

1520
01:10:02,000 --> 01:10:04,000
At the hospital,

1521
01:10:04,000 --> 01:10:06,000
they gave her some medicine

1522
01:10:06,000 --> 01:10:08,000
to lower her fever.

1523
01:10:08,000 --> 01:10:10,000
They examined her, they took her blood.

1524
01:10:10,000 --> 01:10:12,000
What did they say happened to her?

1525
01:10:12,000 --> 01:10:14,000
She had a throat infection,

1526
01:10:14,000 --> 01:10:16,000
but we stayed in the hospital

1527
01:10:16,000 --> 01:10:18,000
from Friday to Sunday

1528
01:10:18,000 --> 01:10:20,000
to keep an eye on her.

1529
01:10:20,000 --> 01:10:22,000
Did they make you stay so long?

1530
01:10:22,000 --> 01:10:24,000
Yes, they only kept an eye on her.

1531
01:10:24,000 --> 01:10:26,000
How much did it cost you

1532
01:10:26,000 --> 01:10:28,000
Nothing.

1533
01:10:28,000 --> 01:10:30,000
Nothing at all.

1534
01:10:30,000 --> 01:10:32,000
And that's because...

1535
01:10:32,000 --> 01:10:34,000
I live in France.

1536
01:10:34,000 --> 01:10:36,000
You live in France?

1537
01:10:36,000 --> 01:10:38,000
Yes.

1538
01:10:38,000 --> 01:10:40,000
Ah, France.

1539
01:10:40,000 --> 01:10:42,000
They enjoy their wine,

1540
01:10:42,000 --> 01:10:44,000
their cigarettes and their greasy meals.

1541
01:10:44,000 --> 01:10:46,000
And yet,

1542
01:10:46,000 --> 01:10:48,000
like Canadians and British people,

1543
01:10:48,000 --> 01:10:50,000
they live much more than we do.

1544
01:10:50,000 --> 01:10:52,000
Something that seemed

1545
01:10:52,000 --> 01:10:54,000
totally unfair to me.

1546
01:10:56,000 --> 01:10:58,000
This is Alexi Cremo.

1547
01:10:58,000 --> 01:11:00,000
He spent most of his adult life

1548
01:11:00,000 --> 01:11:02,000
in the United States without a medical insurance.

1549
01:11:04,000 --> 01:11:06,000
I spent 13 years in the United States.

1550
01:11:06,000 --> 01:11:08,000
I loved living there,

1551
01:11:08,000 --> 01:11:10,000
but they found out I had a tumour

1552
01:11:10,000 --> 01:11:12,000
and I didn't have a medical insurance.

1553
01:11:12,000 --> 01:11:14,000
Feeling it a lot,

1554
01:11:14,000 --> 01:11:16,000
I had to go back.

1555
01:11:16,000 --> 01:11:18,000
I had never paid taxes in France.

1556
01:11:18,000 --> 01:11:20,000
I left when I was 18.

1557
01:11:20,000 --> 01:11:22,000
I didn't even have a social security number.

1558
01:11:22,000 --> 01:11:24,000
However, they told me,

1559
01:11:24,000 --> 01:11:26,000
we're going to give you the treatment

1560
01:11:26,000 --> 01:11:28,000
you need.

1561
01:11:28,000 --> 01:11:30,000
How are you doing now?

1562
01:11:30,000 --> 01:11:32,000
I'm healthy now,

1563
01:11:32,000 --> 01:11:34,000
but I did three months of intense chemotherapy.

1564
01:11:34,000 --> 01:11:36,000
After three months,

1565
01:11:36,000 --> 01:11:38,000
I saw my doctor and I said,

1566
01:11:38,000 --> 01:11:40,000
do you want to go back to work?

1567
01:11:40,000 --> 01:11:42,000
I said, no, not yet.

1568
01:11:42,000 --> 01:11:44,000
He said, I'm not ready.

1569
01:11:44,000 --> 01:11:46,000
He said, how long do you need?

1570
01:11:46,000 --> 01:11:48,000
I said, well, I don't know.

1571
01:11:48,000 --> 01:11:50,000
He said, what do you think, three months?

1572
01:11:50,000 --> 01:11:52,000
I think three months is fine.

1573
01:11:52,000 --> 01:11:54,000
I got notified that I gave to my employer

1574
01:11:54,000 --> 01:11:56,000
to make sure I didn't get paid.

1575
01:11:56,000 --> 01:11:58,000
So I went to the south of France.

1576
01:11:58,000 --> 01:12:00,000
Wait a minute, you got three months off?

1577
01:12:00,000 --> 01:12:02,000
Yes, yes.

1578
01:12:02,000 --> 01:12:04,000
I get 65% of the salary,

1579
01:12:04,000 --> 01:12:06,000
paid by the government,

1580
01:12:06,000 --> 01:12:08,000
and then the other 35%

1581
01:12:08,000 --> 01:12:10,000
is paid by the company.

1582
01:12:10,000 --> 01:12:12,000
So it's making sure you get 100%.

1583
01:12:14,000 --> 01:12:16,000
It was April,

1584
01:12:16,000 --> 01:12:18,000
it was spring,

1585
01:12:18,000 --> 01:12:20,000
so I started getting the sun.

1586
01:12:20,000 --> 01:12:22,000
That helped me a lot.

1587
01:12:22,000 --> 01:12:24,000
It gave me a lot of energy.

1588
01:12:24,000 --> 01:12:26,000
I recharged my batteries.

1589
01:12:26,000 --> 01:12:28,000
It was like night and day.

1590
01:12:28,000 --> 01:12:30,000
In three months,

1591
01:12:30,000 --> 01:12:32,000
I went from being a 95-year-old man

1592
01:12:32,000 --> 01:12:34,000
to being a 35-year-old man again.

1593
01:12:34,000 --> 01:12:36,000
And all thanks to the time

1594
01:12:36,000 --> 01:12:38,000
I had to dedicate to myself.

1595
01:12:42,000 --> 01:12:44,000
I'm not ready in a position

1596
01:12:44,000 --> 01:12:46,000
to make a judgment

1597
01:12:46,000 --> 01:12:48,000
concerning the North American system.

1598
01:12:48,000 --> 01:12:50,000
I think the United States

1599
01:12:50,000 --> 01:12:52,000
is a wonderful country.

1600
01:12:52,000 --> 01:12:54,000
Americans are great people.

1601
01:12:54,000 --> 01:12:56,000
I love them.

1602
01:12:56,000 --> 01:12:58,000
But first, as a doctor.

1603
01:12:58,000 --> 01:13:00,000
Second, as a citizen.

1604
01:13:00,000 --> 01:13:02,000
And finally, as a patient,

1605
01:13:02,000 --> 01:13:04,000
I'm very happy to be in France.

1606
01:13:04,000 --> 01:13:06,000
It's kind of a luxury.

1607
01:13:06,000 --> 01:13:08,000
If you're sick,

1608
01:13:08,000 --> 01:13:10,000
you go to a hospital

1609
01:13:10,000 --> 01:13:12,000
and get the attention you need.

1610
01:13:12,000 --> 01:13:14,000
It doesn't depend on the nurses,

1611
01:13:14,000 --> 01:13:16,000
but on the problem you have.

1612
01:13:16,000 --> 01:13:18,000
Those who have more resources

1613
01:13:18,000 --> 01:13:20,000
pay for those who have less.

1614
01:13:22,000 --> 01:13:24,000
You pay according to your possibilities

1615
01:13:24,000 --> 01:13:26,000
and receive according to your needs.

1616
01:13:26,000 --> 01:13:28,000
Do you think that could be the case

1617
01:13:28,000 --> 01:13:30,000
in the United States?

1618
01:13:30,000 --> 01:13:32,000
No.

1619
01:13:32,000 --> 01:13:34,000
I almost couldn't contain

1620
01:13:34,000 --> 01:13:36,000
their anti-American fervor.

1621
01:13:36,000 --> 01:13:38,000
And I didn't want to hear more.

1622
01:13:38,000 --> 01:13:40,000
So I stayed with a group of Americans

1623
01:13:40,000 --> 01:13:42,000
who currently live in Paris.

1624
01:13:42,000 --> 01:13:44,000
I knew they would tell me the truth.

1625
01:13:44,000 --> 01:13:46,000
Five years ago,

1626
01:13:46,000 --> 01:13:48,000
I was diagnosed with type 1 diabetes.

1627
01:13:48,000 --> 01:13:50,000
I was a little nervous

1628
01:13:50,000 --> 01:13:52,000
because I had to tell them

1629
01:13:52,000 --> 01:13:54,000
I had to fill out a form.

1630
01:13:54,000 --> 01:13:56,000
Tell the French?

1631
01:13:56,000 --> 01:13:58,000
The French.

1632
01:13:58,000 --> 01:14:00,000
You had to fill out a form

1633
01:14:00,000 --> 01:14:02,000
if you had any chronic disease.

1634
01:14:02,000 --> 01:14:04,000
I was worried.

1635
01:14:04,000 --> 01:14:06,000
I thought they were going to charge me more.

1636
01:14:06,000 --> 01:14:08,000
I went to a hospital

1637
01:14:08,000 --> 01:14:10,000
and I got 24-hour care.

1638
01:14:10,000 --> 01:14:12,000
I also got a lot of preventive care.

1639
01:14:12,000 --> 01:14:14,000
So they don't ask you

1640
01:14:14,000 --> 01:14:16,000
if you have a pre-existing disease

1641
01:14:16,000 --> 01:14:18,000
to punish you,

1642
01:14:18,000 --> 01:14:20,000
but to help you better.

1643
01:14:20,000 --> 01:14:22,000
I was in the hospital for a year

1644
01:14:22,000 --> 01:14:24,000
and as soon as I got in,

1645
01:14:24,000 --> 01:14:26,000
they told me,

1646
01:14:26,000 --> 01:14:28,000
don't worry, just rest.

1647
01:14:28,000 --> 01:14:30,000
How many days a year do you get sick?

1648
01:14:30,000 --> 01:14:32,000
Three, four?

1649
01:14:32,000 --> 01:14:34,000
I think it's unlimited.

1650
01:14:34,000 --> 01:14:36,000
If you're sick, you're sick.

1651
01:14:36,000 --> 01:14:38,000
I've gone to emergency rooms

1652
01:14:38,000 --> 01:14:40,000
a lot of times with four kids

1653
01:14:40,000 --> 01:14:42,000
and I've never had to wait

1654
01:14:42,000 --> 01:14:44,000
more than an hour.

1655
01:14:44,000 --> 01:14:46,000
And I can call someone

1656
01:14:46,000 --> 01:14:48,000
to come home in half an hour.

1657
01:14:48,000 --> 01:14:50,000
A doctor at home?

1658
01:14:50,000 --> 01:14:52,000
A doctor at home.

1659
01:14:52,000 --> 01:14:54,000
How many of you have a doctor at home?

1660
01:14:54,000 --> 01:14:56,000
Last time, last Friday at three.

1661
01:14:56,000 --> 01:14:58,000
And how much does it cost?

1662
01:14:58,000 --> 01:15:00,000
Nothing.

1663
01:15:00,000 --> 01:15:02,000
It's free.

1664
01:15:02,000 --> 01:15:04,000
Where are we going?

1665
01:15:04,000 --> 01:15:06,000
District 15.

1666
01:15:06,000 --> 01:15:08,000
We're going to see a man

1667
01:15:08,000 --> 01:15:10,000
who has abdominal pain.

1668
01:15:10,000 --> 01:15:12,000
Abdominal pain?

1669
01:15:12,000 --> 01:15:14,000
Yes.

1670
01:15:16,000 --> 01:15:18,000
How many times has he vomited?

1671
01:15:18,000 --> 01:15:20,000
Twice.

1672
01:15:20,000 --> 01:15:22,000
Can I put a Primperane injection

1673
01:15:22,000 --> 01:15:24,000
in his buttock?

1674
01:15:24,000 --> 01:15:26,000
Yes, yes.

1675
01:15:26,000 --> 01:15:28,000
It's to prevent nausea.

1676
01:15:28,000 --> 01:15:30,000
Lie down on the bed.

1677
01:15:30,000 --> 01:15:32,000
Dr. Lascar had a simple problem

1678
01:15:32,000 --> 01:15:34,000
with his plumbing.

1679
01:15:34,000 --> 01:15:36,000
A leak in the bathtub.

1680
01:15:36,000 --> 01:15:38,000
He called an emergency service

1681
01:15:38,000 --> 01:15:40,000
and a plumber came home

1682
01:15:40,000 --> 01:15:42,000
in less than an hour.

1683
01:15:42,000 --> 01:15:44,000
So he said,

1684
01:15:44,000 --> 01:15:46,000
we're in a country where

1685
01:15:46,000 --> 01:15:48,000
a plumber comes home

1686
01:15:48,000 --> 01:15:50,000
in less than an hour

1687
01:15:50,000 --> 01:15:52,000
and you can't get a doctor

1688
01:15:52,000 --> 01:15:54,000
so quickly.

1689
01:15:54,000 --> 01:15:56,000
Where are we going now?

1690
01:15:56,000 --> 01:15:58,000
The next visit?

1691
01:15:58,000 --> 01:16:00,000
Okay, I'll do it.

1692
01:16:04,000 --> 01:16:06,000
A quarter of an hour ago

1693
01:16:06,000 --> 01:16:08,000
he started to complain

1694
01:16:08,000 --> 01:16:10,000
about the pain in his buttocks.

1695
01:16:10,000 --> 01:16:12,000
Okay.

1696
01:16:12,000 --> 01:16:14,000
Now it's 21 Turbidó Street.

1697
01:16:14,000 --> 01:16:16,000
I think he has a cold.

1698
01:16:16,000 --> 01:16:18,000
If he stays like this

1699
01:16:18,000 --> 01:16:20,000
for more than a day,

1700
01:16:20,000 --> 01:16:22,000
he may have another germ.

1701
01:16:22,000 --> 01:16:24,000
Thank you. Good night.

1702
01:16:25,000 --> 01:16:27,000
For those who ask me

1703
01:16:27,000 --> 01:16:29,000
why I live in this country,

1704
01:16:29,000 --> 01:16:31,000
I think it's one of the best

1705
01:16:31,000 --> 01:16:33,000
countries for a family.

1706
01:16:33,000 --> 01:16:35,000
I mean family benefits,

1707
01:16:35,000 --> 01:16:37,000
care for the child, health...

1708
01:16:37,000 --> 01:16:39,000
We don't pay the nursery.

1709
01:16:39,000 --> 01:16:41,000
The nursery I take my daughter

1710
01:16:41,000 --> 01:16:43,000
to, and I was a teacher,

1711
01:16:43,000 --> 01:16:45,000
has a very high level.

1712
01:16:45,000 --> 01:16:47,000
How much does it cost you

1713
01:16:47,000 --> 01:16:49,000
to have two children in the nursery?

1714
01:16:49,000 --> 01:16:51,000
How much do you pay per hour?

1715
01:16:51,000 --> 01:16:53,000
About one euro per hour.

1716
01:16:53,000 --> 01:16:55,000
In fact, it's nothing.

1717
01:16:55,000 --> 01:16:57,000
Are you satisfied

1718
01:16:57,000 --> 01:16:59,000
with how they take care of them?

1719
01:16:59,000 --> 01:17:01,000
Yes, very satisfied.

1720
01:17:01,000 --> 01:17:03,000
I know they are professionals

1721
01:17:03,000 --> 01:17:05,000
who have been trained in schools.

1722
01:17:05,000 --> 01:17:07,000
I don't want to say

1723
01:17:07,000 --> 01:17:09,000
they are like a stepmother,

1724
01:17:09,000 --> 01:17:11,000
but almost.

1725
01:17:11,000 --> 01:17:13,000
Anyway, I trust them.

1726
01:17:13,000 --> 01:17:15,000
I can be sure

1727
01:17:15,000 --> 01:17:17,000
that my children will receive

1728
01:17:17,000 --> 01:17:19,000
a good level of care,

1729
01:17:19,000 --> 01:17:21,000
a good level of education.

1730
01:17:21,000 --> 01:17:23,000
What do you mean?

1731
01:17:23,000 --> 01:17:25,000
You don't pay the nursery.

1732
01:17:25,000 --> 01:17:27,000
Are you kidding?

1733
01:17:27,000 --> 01:17:29,000
The nursery is free.

1734
01:17:29,000 --> 01:17:31,000
Really?

1735
01:17:31,000 --> 01:17:33,000
Yes, there's no such thing as despair.

1736
01:17:33,000 --> 01:17:35,000
What's the worst part?

1737
01:17:35,000 --> 01:17:37,000
They rest, they are happy.

1738
01:17:37,000 --> 01:17:39,000
They spend time with their children

1739
01:17:39,000 --> 01:17:41,000
during the holidays,

1740
01:17:41,000 --> 01:17:43,000
they can be with their families.

1741
01:17:43,000 --> 01:17:45,000
How many paid holidays do you have?

1742
01:17:45,000 --> 01:17:47,000
Five weeks at least.

1743
01:17:47,000 --> 01:17:49,000
Five weeks?

1744
01:17:49,000 --> 01:17:51,000
That's a lot.

1745
01:17:51,000 --> 01:17:53,000
Yes, I read it was higher than in the U.S.

1746
01:17:53,000 --> 01:17:55,000
They are happy.

1747
01:17:55,000 --> 01:17:57,000
If you work more than 35 hours a week,

1748
01:17:57,000 --> 01:17:59,000
they give you days off.

1749
01:17:59,000 --> 01:18:01,000
More?

1750
01:18:01,000 --> 01:18:03,000
If you work a full day or a day off.

1751
01:18:03,000 --> 01:18:05,000
You have paid holidays,

1752
01:18:05,000 --> 01:18:07,000
even if you work half a day?

1753
01:18:07,000 --> 01:18:09,000
That's right.

1754
01:18:09,000 --> 01:18:11,000
And if you get married that year,

1755
01:18:11,000 --> 01:18:13,000
you have an extra week,

1756
01:18:13,000 --> 01:18:15,000
seven days for the honeymoon

1757
01:18:15,000 --> 01:18:17,000
and five for the holidays.

1758
01:18:17,000 --> 01:18:19,000
You have one day to move and you get paid.

1759
01:18:19,000 --> 01:18:21,000
By law.

1760
01:18:21,000 --> 01:18:23,000
That's what the law says.

1761
01:18:23,000 --> 01:18:25,000
When my daughter was three months old,

1762
01:18:25,000 --> 01:18:27,000
I had that service where they sent someone

1763
01:18:27,000 --> 01:18:29,000
to give you advice on baby care.

1764
01:18:29,000 --> 01:18:31,000
Every day for free.

1765
01:18:31,000 --> 01:18:33,000
And they come to wash your clothes at home?

1766
01:18:33,000 --> 01:18:35,000
They do.

1767
01:18:35,000 --> 01:18:37,000
No.

1768
01:18:37,000 --> 01:18:39,000
When you have a baby.

1769
01:18:39,000 --> 01:18:41,000
When you have a baby.

1770
01:18:41,000 --> 01:18:43,000
What are you doing?

1771
01:18:43,000 --> 01:18:45,000
I'm separating the clothes

1772
01:18:45,000 --> 01:18:47,000
that the baby's mother washed

1773
01:18:47,000 --> 01:18:49,000
to put her in the bathroom.

1774
01:18:49,000 --> 01:18:51,000
Are you from the government?

1775
01:18:51,000 --> 01:18:53,000
I was sent by the government to help the parents.

1776
01:18:53,000 --> 01:18:55,000
Does she do anything else?

1777
01:18:55,000 --> 01:18:57,000
If I want to, yes.

1778
01:18:57,000 --> 01:18:59,000
Of course.

1779
01:18:59,000 --> 01:19:01,000
She takes care of the kids.

1780
01:19:01,000 --> 01:19:03,000
And I think if I ask her

1781
01:19:03,000 --> 01:19:05,000
to make dinner for tonight,

1782
01:19:05,000 --> 01:19:07,000
she'll do it too.

1783
01:19:07,000 --> 01:19:09,000
If I ask you to make

1784
01:19:09,000 --> 01:19:11,000
a carrot puree for dinner tonight,

1785
01:19:11,000 --> 01:19:13,000
will you do it?

1786
01:19:13,000 --> 01:19:15,000
No problem.

1787
01:19:15,000 --> 01:19:17,000
She comes twice a week.

1788
01:19:17,000 --> 01:19:19,000
Four hours a day.

1789
01:19:19,000 --> 01:19:21,000
So she can do whatever she wants.

1790
01:19:21,000 --> 01:19:23,000
For me, for the house, for my husband.

1791
01:19:23,000 --> 01:19:25,000
For four hours.

1792
01:19:25,000 --> 01:19:27,000
It's very good.

1793
01:19:27,000 --> 01:19:29,000
You don't have any association

1794
01:19:29,000 --> 01:19:31,000
that offers help like that?

1795
01:19:31,000 --> 01:19:33,000
No. In the United States,

1796
01:19:33,000 --> 01:19:35,000
the government doesn't send anyone

1797
01:19:35,000 --> 01:19:37,000
to your house to help you

1798
01:19:37,000 --> 01:19:39,000
if you just have a baby.

1799
01:19:39,000 --> 01:19:41,000
Difficult.

1800
01:19:41,000 --> 01:19:43,000
Okay.

1801
01:19:43,000 --> 01:19:45,000
Sometimes I feel guilty

1802
01:19:45,000 --> 01:19:47,000
about my family.

1803
01:19:47,000 --> 01:19:49,000
Guilty for being here

1804
01:19:49,000 --> 01:19:51,000
and enjoying the benefits

1805
01:19:51,000 --> 01:19:53,000
that I have being so young.

1806
01:19:53,000 --> 01:19:55,000
Things that my parents

1807
01:19:55,000 --> 01:19:57,000
have worked all their lives

1808
01:19:57,000 --> 01:19:59,000
and haven't been close to getting.

1809
01:19:59,000 --> 01:20:01,000
It's really hard to assimilate

1810
01:20:01,000 --> 01:20:03,000
the fact of enjoying

1811
01:20:03,000 --> 01:20:05,000
such a privileged situation.

1812
01:20:05,000 --> 01:20:07,000
Because you're not living the high road.

1813
01:20:07,000 --> 01:20:09,000
There's no point of comparison.

1814
01:20:09,000 --> 01:20:11,000
It's tremendously unfair.

1815
01:20:11,000 --> 01:20:13,000
One of the things that makes

1816
01:20:13,000 --> 01:20:15,000
everything work here

1817
01:20:15,000 --> 01:20:17,000
is that the government

1818
01:20:17,000 --> 01:20:19,000
is afraid of the people.

1819
01:20:19,000 --> 01:20:21,000
They're afraid of protests.

1820
01:20:21,000 --> 01:20:23,000
They're afraid of people's reactions.

1821
01:20:23,000 --> 01:20:25,000
Whereas in the United States,

1822
01:20:25,000 --> 01:20:27,000
people are afraid of the government.

1823
01:20:27,000 --> 01:20:29,000
They're afraid of protests.

1824
01:20:29,000 --> 01:20:31,000
They're afraid of going out.

1825
01:20:31,000 --> 01:20:33,000
And in France, people do it.

1826
01:20:33,000 --> 01:20:35,000
At least 160,000 young people,

1827
01:20:35,000 --> 01:20:37,000
according to the police,

1828
01:20:37,000 --> 01:20:39,000
took to the streets this afternoon.

1829
01:20:39,000 --> 01:20:41,000
In Bordeaux,

1830
01:20:41,000 --> 01:20:43,000
more than 2,000 people

1831
01:20:43,000 --> 01:20:45,000
took to the streets

1832
01:20:45,000 --> 01:20:47,000
for employment and public services.

1833
01:20:47,000 --> 01:20:49,000
We protest for the deterioration

1834
01:20:49,000 --> 01:20:51,000
of working conditions.

1835
01:20:51,000 --> 01:20:53,000
Our salary!

1836
01:20:53,000 --> 01:20:55,000
What do we want?

1837
01:20:55,000 --> 01:20:57,000
Peace!

1838
01:20:57,000 --> 01:20:59,000
We're asking for the recognition

1839
01:20:59,000 --> 01:21:01,000
by law that ours is a dangerous profession.

1840
01:21:01,000 --> 01:21:03,000
Don't touch my day off.

1841
01:21:03,000 --> 01:21:05,000
Pentecost Monday will be a working day.

1842
01:21:05,000 --> 01:21:07,000
Pentecost Monday is unbearable.

1843
01:21:11,000 --> 01:21:13,000
Free university education.

1844
01:21:13,000 --> 01:21:15,000
Free health care.

1845
01:21:15,000 --> 01:21:17,000
Children sent by the government.

1846
01:21:17,000 --> 01:21:19,000
The big question was,

1847
01:21:19,000 --> 01:21:21,000
how will they pay for all that?

1848
01:21:21,000 --> 01:21:23,000
So I realized

1849
01:21:23,000 --> 01:21:25,000
that they were drowning in taxes.

1850
01:21:25,000 --> 01:21:27,000
I wanted to know what effect

1851
01:21:27,000 --> 01:21:29,000
that had on a nice French family,

1852
01:21:29,000 --> 01:21:31,000
but I didn't know.

1853
01:21:33,000 --> 01:21:35,000
Hello.

1854
01:21:35,000 --> 01:21:37,000
Welcome.

1855
01:21:37,000 --> 01:21:39,000
Thank you.

1856
01:21:39,000 --> 01:21:41,000
It's very nice.

1857
01:21:41,000 --> 01:21:43,000
This is the living room.

1858
01:21:43,000 --> 01:21:45,000
In the family,

1859
01:21:45,000 --> 01:21:47,000
we have tea,

1860
01:21:47,000 --> 01:21:49,000
watch TV.

1861
01:21:49,000 --> 01:21:51,000
This is the newsroom.

1862
01:21:51,000 --> 01:21:53,000
Yes.

1863
01:21:53,000 --> 01:21:55,000
How much do you earn

1864
01:21:55,000 --> 01:21:57,000
each month?

1865
01:21:57,000 --> 01:21:59,000
Our income

1866
01:21:59,000 --> 01:22:01,000
is between 6,000 and 7,500 euros

1867
01:22:01,000 --> 01:22:03,000
a month.

1868
01:22:03,000 --> 01:22:05,000
You're an engineer,

1869
01:22:05,000 --> 01:22:07,000
and she's an employee.

1870
01:22:07,000 --> 01:22:09,000
This is Anthony's room,

1871
01:22:09,000 --> 01:22:11,000
our little son.

1872
01:22:11,000 --> 01:22:13,000
And this is Alexandre's room.

1873
01:22:13,000 --> 01:22:15,000
Alexandre, can you look at us, please?

1874
01:22:15,000 --> 01:22:17,000
How much do you pay in mortgage?

1875
01:22:17,000 --> 01:22:19,000
About 1,200,

1876
01:22:19,000 --> 01:22:21,000
1,300 euros a month.

1877
01:22:23,000 --> 01:22:25,000
And this is my bedroom.

1878
01:22:25,000 --> 01:22:27,000
How many cars do you have?

1879
01:22:27,000 --> 01:22:29,000
Two.

1880
01:22:29,000 --> 01:22:31,000
Do you owe money from the doctor's bills?

1881
01:22:31,000 --> 01:22:33,000
No, the system pays for us.

1882
01:22:33,000 --> 01:22:35,000
Do you have any other debt?

1883
01:22:35,000 --> 01:22:37,000
No, we don't.

1884
01:22:37,000 --> 01:22:39,000
Just the apartment.

1885
01:22:39,000 --> 01:22:41,000
And what other important expenses do you have?

1886
01:22:41,000 --> 01:22:43,000
Fish.

1887
01:22:43,000 --> 01:22:45,000
Yes.

1888
01:22:45,000 --> 01:22:47,000
Fish, vegetables.

1889
01:22:47,000 --> 01:22:49,000
Vegetables are an important expense for you.

1890
01:22:49,000 --> 01:22:51,000
Yes.

1891
01:22:51,000 --> 01:22:53,000
Fruit, yogurt.

1892
01:22:53,000 --> 01:22:55,000
What other important expenses do you have?

1893
01:22:55,000 --> 01:22:57,000
Holidays.

1894
01:22:57,000 --> 01:22:59,000
They're very important.

1895
01:22:59,000 --> 01:23:01,000
We have

1896
01:23:01,000 --> 01:23:03,000
Santo Domingo canvases.

1897
01:23:03,000 --> 01:23:05,000
This is my personal collection

1898
01:23:05,000 --> 01:23:07,000
of travel sands.

1899
01:23:07,000 --> 01:23:09,000
Here we have sand from Sri Lanka,

1900
01:23:09,000 --> 01:23:11,000
Cape Town,

1901
01:23:11,000 --> 01:23:13,000
Egypt, Masai Mara, Kenya.

1902
01:23:13,000 --> 01:23:15,000
Kenya?

1903
01:23:15,000 --> 01:23:17,000
I love it.

1904
01:23:17,000 --> 01:23:19,000
Are they happy?

1905
01:23:19,000 --> 01:23:21,000
Yes.

1906
01:23:21,000 --> 01:23:23,000
I love you.

1907
01:23:33,000 --> 01:23:35,000
I love you.

1908
01:23:35,000 --> 01:23:37,000
Yes, I love you.

1909
01:23:37,000 --> 01:23:39,000
After seeing all that,

1910
01:23:39,000 --> 01:23:41,000
more questions came to mind.

1911
01:23:41,000 --> 01:23:43,000
Is there any reason

1912
01:23:43,000 --> 01:23:45,000
why the government and the media

1913
01:23:45,000 --> 01:23:47,000
want us to hate the French?

1914
01:23:47,000 --> 01:23:49,000
Yes, I love you.

1915
01:23:49,000 --> 01:23:51,000
I love you.

1916
01:23:51,000 --> 01:23:53,000
Do they care

1917
01:23:53,000 --> 01:23:55,000
that we like the French?

1918
01:23:55,000 --> 01:23:57,000
Yes.

1919
01:23:59,000 --> 01:24:01,000
Or that we like

1920
01:24:01,000 --> 01:24:03,000
their way of doing things?

1921
01:24:07,000 --> 01:24:09,000
Yes.

1922
01:24:09,000 --> 01:24:11,000
Was it enough

1923
01:24:11,000 --> 01:24:13,000
to abandon my antipathy for France?

1924
01:24:13,000 --> 01:24:15,000
Yes.

1925
01:24:23,000 --> 01:24:25,000
Meanwhile, in the United States,

1926
01:24:25,000 --> 01:24:27,000
hospitals have found

1927
01:24:27,000 --> 01:24:29,000
a new way of treating

1928
01:24:29,000 --> 01:24:31,000
patients who don't have medical insurance

1929
01:24:31,000 --> 01:24:33,000
and can't pay their bill.

1930
01:24:33,000 --> 01:24:35,000
I was standing on the wall

1931
01:24:35,000 --> 01:24:37,000
and I saw a cab.

1932
01:24:37,000 --> 01:24:39,000
You know, you turn

1933
01:24:39,000 --> 01:24:41,000
and pull up to the curb

1934
01:24:41,000 --> 01:24:43,000
to see what was going on

1935
01:24:43,000 --> 01:24:45,000
because you know what was going to happen

1936
01:24:45,000 --> 01:24:47,000
because it's nothing new.

1937
01:24:47,000 --> 01:24:49,000
They stopped here,

1938
01:24:49,000 --> 01:24:51,000
next to that yellow fire hydrant.

1939
01:24:51,000 --> 01:24:53,000
They left Carol

1940
01:24:53,000 --> 01:24:55,000
and left quickly.

1941
01:24:55,000 --> 01:24:57,000
As soon as they left,

1942
01:24:57,000 --> 01:24:59,000
she started walking here.

1943
01:24:59,000 --> 01:25:01,000
I was walking to that curb

1944
01:25:01,000 --> 01:25:03,000
and I was totally disoriented.

1945
01:25:03,000 --> 01:25:05,000
I didn't know...

1946
01:25:05,000 --> 01:25:07,000
I didn't have shoes or anything.

1947
01:25:07,000 --> 01:25:09,000
Just a hospital robe.

1948
01:25:09,000 --> 01:25:11,000
I was totally disoriented.

1949
01:25:11,000 --> 01:25:13,000
I didn't know what to do.

1950
01:26:09,000 --> 01:26:11,000
Kaiser Permanente

1951
01:26:11,000 --> 01:26:13,000
and the Bellflower Hospital

1952
01:26:13,000 --> 01:26:15,000
had put her in a cab

1953
01:26:15,000 --> 01:26:17,000
and given instructions

1954
01:26:17,000 --> 01:26:19,000
to leave her here.

1955
01:26:19,000 --> 01:26:21,000
But before that,

1956
01:26:21,000 --> 01:26:23,000
they had removed her name

1957
01:26:23,000 --> 01:26:25,000
from the hospital robes.

1958
01:26:25,000 --> 01:26:27,000
I have seen her enter

1959
01:26:27,000 --> 01:26:29,000
one of these cabs

1960
01:26:29,000 --> 01:26:31,000
and I have seen

1961
01:26:31,000 --> 01:26:33,000
her walk through

1962
01:26:33,000 --> 01:26:35,000
this door

1963
01:26:35,000 --> 01:26:37,000
and I have seen

1964
01:26:37,000 --> 01:26:39,000
her walk through

1965
01:26:39,000 --> 01:26:41,000
this door

1966
01:26:41,000 --> 01:26:43,000
with a intravenous in her arm.

1967
01:26:43,000 --> 01:26:45,000
I was told that only in her centre

1968
01:26:45,000 --> 01:26:47,000
the hospitals had left

1969
01:26:47,000 --> 01:26:49,000
more than 50 patients.

1970
01:26:49,000 --> 01:26:51,000
There are very few options.

1971
01:26:51,000 --> 01:26:53,000
We either open the door for them

1972
01:26:53,000 --> 01:26:55,000
and that's not humanly acceptable

1973
01:26:55,000 --> 01:26:57,000
or we try to find them a place to go.

1974
01:26:57,000 --> 01:26:59,000
Right now, those reception centres

1975
01:26:59,000 --> 01:27:01,000
are the best option the city has.

1976
01:27:01,000 --> 01:27:03,000
In fact,

1977
01:27:03,000 --> 01:27:05,000
the night before we got there,

1978
01:27:05,000 --> 01:27:07,000
the hospital of the county

1979
01:27:07,000 --> 01:27:09,000
managed by the University

1980
01:27:09,000 --> 01:27:11,000
of Southern California,

1981
01:27:11,000 --> 01:27:13,000
one of the richest private universities

1982
01:27:13,000 --> 01:27:15,000
in the country,

1983
01:27:15,000 --> 01:27:17,000
abandoned another patient

1984
01:27:17,000 --> 01:27:19,000
on the sidewalk.

1985
01:27:19,000 --> 01:27:21,000
A woman who couldn't pay

1986
01:27:21,000 --> 01:27:23,000
the hospital bill.

1987
01:27:23,000 --> 01:27:25,000
Do you know how you got here?

1988
01:27:25,000 --> 01:27:27,000
In a cab.

1989
01:27:27,000 --> 01:27:29,000
In a cab?

1990
01:27:29,000 --> 01:27:31,000
From the General Hospital.

1991
01:27:31,000 --> 01:27:33,000
They gave her a heel.

1992
01:27:33,000 --> 01:27:35,000
Ma'am, are you in pain right now?

1993
01:27:35,000 --> 01:27:37,000
Are you in pain right now?

1994
01:27:37,000 --> 01:27:39,000
Yes, I'm in pain.

1995
01:27:39,000 --> 01:27:41,000
Is there anything we can do to...

1996
01:27:41,000 --> 01:27:43,000
She has broken ribs,

1997
01:27:43,000 --> 01:27:45,000
broken clavicle,

1998
01:27:45,000 --> 01:27:47,000
and stitches that are not

1999
01:27:47,000 --> 01:27:49,000
completely healed in the upper

2000
01:27:49,000 --> 01:27:51,000
and lateral part of the head.

2001
01:27:51,000 --> 01:27:53,000
Let me ask you a question, ma'am.

2002
01:27:53,000 --> 01:27:55,000
Before they dropped her here,

2003
01:27:55,000 --> 01:27:57,000
did they ask her if she knew

2004
01:27:57,000 --> 01:27:59,000
where she was going?

2005
01:27:59,000 --> 01:28:01,000
No.

2006
01:28:01,000 --> 01:28:03,000
They just told me

2007
01:28:03,000 --> 01:28:05,000
to take care of myself.

2008
01:28:07,000 --> 01:28:09,000
Can I take a minute

2009
01:28:09,000 --> 01:28:11,000
to ask a question

2010
01:28:11,000 --> 01:28:13,000
that I have in my head?

2011
01:28:13,000 --> 01:28:15,000
Who are we?

2012
01:28:15,000 --> 01:28:17,000
Is this

2013
01:28:17,000 --> 01:28:19,000
what we have become?

2014
01:28:19,000 --> 01:28:21,000
In a country that throws

2015
01:28:21,000 --> 01:28:23,000
its own citizens on the sidewalk

2016
01:28:23,000 --> 01:28:25,000
as if they were garbage

2017
01:28:25,000 --> 01:28:27,000
because they can't pay

2018
01:28:27,000 --> 01:28:29,000
the hospital bill?

2019
01:28:29,000 --> 01:28:31,000
Until today,

2020
01:28:31,000 --> 01:28:33,000
I had always thought

2021
01:28:33,000 --> 01:28:35,000
we were a good and generous people.

2022
01:28:35,000 --> 01:28:37,000
This is what we do

2023
01:28:37,000 --> 01:28:39,000
when someone has problems.

2024
01:28:39,000 --> 01:28:41,000
If someone gets sick,

2025
01:28:41,000 --> 01:28:43,000
we all help him.

2026
01:28:43,000 --> 01:28:45,000
People with a good heart.

2027
01:28:45,000 --> 01:28:47,000
It's a sacrifice,

2028
01:28:47,000 --> 01:28:49,000
but then you feel satisfied

2029
01:28:49,000 --> 01:28:51,000
for having done it.

2030
01:28:51,000 --> 01:28:53,000
We all feel good.

2031
01:28:53,000 --> 01:28:55,000
We have a lot of support

2032
01:28:55,000 --> 01:28:57,000
from the community

2033
01:28:57,000 --> 01:28:59,000
I bring them food.

2034
01:28:59,000 --> 01:29:01,000
My life has been so blessed

2035
01:29:01,000 --> 01:29:03,000
that it's the least I can do.

2036
01:29:03,000 --> 01:29:05,000
They say

2037
01:29:05,000 --> 01:29:07,000
you can judge a society

2038
01:29:07,000 --> 01:29:09,000
by how it treats

2039
01:29:09,000 --> 01:29:11,000
its weakest members.

2040
01:29:11,000 --> 01:29:13,000
But is it also true the other way around?

2041
01:29:13,000 --> 01:29:15,000
Can you judge a society

2042
01:29:15,000 --> 01:29:17,000
by how it treats the strongest?

2043
01:29:19,000 --> 01:29:21,000
Its heroes?

2044
01:29:21,000 --> 01:29:23,000
Firefighters and police,

2045
01:29:23,000 --> 01:29:25,000
rescue and recovery workers

2046
01:29:25,000 --> 01:29:27,000
confronted with true heroism.

2047
01:29:27,000 --> 01:29:29,000
It was their initial heroism

2048
01:29:29,000 --> 01:29:31,000
that thwarted

2049
01:29:31,000 --> 01:29:33,000
the objectives of the terrorists.

2050
01:29:33,000 --> 01:29:35,000
Without regard,

2051
01:29:35,000 --> 01:29:37,000
in many instances,

2052
01:29:37,000 --> 01:29:39,000
to their own safety and security.

2053
01:29:39,000 --> 01:29:41,000
They truly are heroes.

2054
01:29:41,000 --> 01:29:43,000
We owe them everything.

2055
01:29:43,000 --> 01:29:45,000
Here they are folks,

2056
01:29:45,000 --> 01:29:47,000
the men and women who have been

2057
01:29:47,000 --> 01:29:49,000
on the front lines for New York

2058
01:29:49,000 --> 01:29:51,000
and for all of us in America.

2059
01:29:51,000 --> 01:29:53,000
Tonight is dedicated to you.

2060
01:29:55,000 --> 01:29:57,000
Don't forget about the raffle.

2061
01:29:57,000 --> 01:29:59,000
It's right there.

2062
01:29:59,000 --> 01:30:01,000
One dollar for the number.

2063
01:30:01,000 --> 01:30:03,000
I spent two and a half years there.

2064
01:30:03,000 --> 01:30:05,000
I've got a lot of breathing problems.

2065
01:30:05,000 --> 01:30:07,000
I need a double transplant

2066
01:30:07,000 --> 01:30:09,000
because I've been diagnosed

2067
01:30:09,000 --> 01:30:11,000
with pulmonary fibrosis.

2068
01:30:11,000 --> 01:30:13,000
I haven't slept in a bed in five years.

2069
01:30:13,000 --> 01:30:15,000
I sleep in a chair with a blanket

2070
01:30:15,000 --> 01:30:17,000
because if I lay down,

2071
01:30:17,000 --> 01:30:19,000
I can't breathe.

2072
01:30:19,000 --> 01:30:21,000
Hundreds of 11S rescue workers

2073
01:30:21,000 --> 01:30:23,000
were not municipal employees.

2074
01:30:23,000 --> 01:30:25,000
But they came to Zone Zero

2075
01:30:25,000 --> 01:30:27,000
of their own free will

2076
01:30:27,000 --> 01:30:29,000
to help.

2077
01:30:29,000 --> 01:30:31,000
We need volunteers for first aid.

2078
01:30:31,000 --> 01:30:33,000
And many of them

2079
01:30:33,000 --> 01:30:35,000
developed serious breathing problems.

2080
01:30:35,000 --> 01:30:37,000
But the government

2081
01:30:37,000 --> 01:30:39,000
washes its hands.

2082
01:30:39,000 --> 01:30:41,000
We are not responsible for them

2083
01:30:41,000 --> 01:30:43,000
because we didn't nominate them.

2084
01:30:43,000 --> 01:30:45,000
John Graham

2085
01:30:45,000 --> 01:30:47,000
was a volunteer emergency technician

2086
01:30:47,000 --> 01:30:49,000
at Paramus, New Jersey.

2087
01:30:49,000 --> 01:30:51,000
He was in the south of Manhattan

2088
01:30:51,000 --> 01:30:53,000
when he saw planes crash

2089
01:30:53,000 --> 01:30:55,000
and he ran to help.

2090
01:30:55,000 --> 01:30:57,000
He worked in the rescue teams

2091
01:30:57,000 --> 01:30:59,000
for a few months.

2092
01:30:59,000 --> 01:31:01,000
However, he later had problems

2093
01:31:01,000 --> 01:31:03,000
to receive subsidies for his illness.

2094
01:31:03,000 --> 01:31:05,000
They just deny you

2095
01:31:05,000 --> 01:31:07,000
for any reason.

2096
01:31:07,000 --> 01:31:09,000
It's a terrible delay

2097
01:31:09,000 --> 01:31:11,000
strategy.

2098
01:31:11,000 --> 01:31:13,000
I think they're waiting for me to die.

2099
01:31:13,000 --> 01:31:15,000
It's terrible.

2100
01:31:15,000 --> 01:31:17,000
I never thought they would do this to people.

2101
01:31:17,000 --> 01:31:19,000
That the United States didn't know this.

2102
01:31:19,000 --> 01:31:21,000
William Marr

2103
01:31:21,000 --> 01:31:23,000
is a volunteer at the New Jersey Fire Department.

2104
01:31:23,000 --> 01:31:25,000
He spent two months

2105
01:31:25,000 --> 01:31:27,000
working in the rubble of Zone Zero.

2106
01:31:27,000 --> 01:31:29,000
Recovering corpses or parts of corpses

2107
01:31:29,000 --> 01:31:31,000
affected him deeply.

2108
01:31:33,000 --> 01:31:35,000
I have a lot of nightmares

2109
01:31:35,000 --> 01:31:37,000
or whatever you want to call it.

2110
01:31:37,000 --> 01:31:39,000
And it made me do something at night

2111
01:31:39,000 --> 01:31:41,000
that I didn't realize because I was asleep.

2112
01:31:41,000 --> 01:31:43,000
I was grinding and grinding my teeth.

2113
01:31:43,000 --> 01:31:45,000
The incisors above

2114
01:31:45,000 --> 01:31:47,000
no longer have a fix

2115
01:31:47,000 --> 01:31:49,000
in the last three years.

2116
01:31:49,000 --> 01:31:51,000
I presented myself to a commission

2117
01:31:51,000 --> 01:31:53,000
of the Fund of Volunteers

2118
01:31:53,000 --> 01:31:55,000
and I was denied the subsidy

2119
01:31:55,000 --> 01:31:57,000
three times.

2120
01:31:57,000 --> 01:31:59,000
I hope to present a fourth appeal

2121
01:31:59,000 --> 01:32:01,000
as soon as I get the necessary documentation.

2122
01:32:03,000 --> 01:32:05,000
Because there was a fund

2123
01:32:05,000 --> 01:32:07,000
of 50 million that was supposed

2124
01:32:07,000 --> 01:32:09,000
to help those who worked

2125
01:32:09,000 --> 01:32:11,000
in the rescue teams.

2126
01:32:13,000 --> 01:32:15,000
But the government,

2127
01:32:15,000 --> 01:32:17,000
the health insurance companies

2128
01:32:17,000 --> 01:32:19,000
found it very difficult

2129
01:32:19,000 --> 01:32:21,000
to get help.

2130
01:32:21,000 --> 01:32:23,000
You have to have spent

2131
01:32:23,000 --> 01:32:25,000
a certain amount of time

2132
01:32:25,000 --> 01:32:27,000
here at Ground Zero.

2133
01:32:27,000 --> 01:32:29,000
You have to be able to establish that.

2134
01:32:29,000 --> 01:32:31,000
You do have to file an affidavit

2135
01:32:31,000 --> 01:32:33,000
within the next year

2136
01:32:33,000 --> 01:32:35,000
relating your work experiences

2137
01:32:35,000 --> 01:32:37,000
at Ground Zero.

2138
01:32:37,000 --> 01:32:39,000
And then even with all of that,

2139
01:32:39,000 --> 01:32:41,000
it's not automatic.

2140
01:32:41,000 --> 01:32:43,000
There is a presumption

2141
01:32:43,000 --> 01:32:45,000
and there is other medical evidence.

2142
01:32:45,000 --> 01:32:47,000
So we think it is a very fair approach

2143
01:32:47,000 --> 01:32:49,000
that protects our heroes.

2144
01:32:55,000 --> 01:32:57,000
I'm sorry.

2145
01:32:57,000 --> 01:32:59,000
Reggie Cervantes was a volunteer

2146
01:32:59,000 --> 01:33:01,000
in the Emergency Medical Team

2147
01:33:01,000 --> 01:33:03,000
at 11-S.

2148
01:33:03,000 --> 01:33:05,000
Sometimes I don't have a problem

2149
01:33:05,000 --> 01:33:07,000
with anything, not with water,

2150
01:33:07,000 --> 01:33:09,000
not with cough medicine,

2151
01:33:09,000 --> 01:33:11,000
nothing.

2152
01:33:11,000 --> 01:33:13,000
I have an irritated throat

2153
01:33:13,000 --> 01:33:15,000
and that makes me cough.

2154
01:33:15,000 --> 01:33:17,000
Sometimes I have trouble breathing

2155
01:33:17,000 --> 01:33:19,000
because I can't take air.

2156
01:33:21,000 --> 01:33:23,000
Reggie spent days at Ground Zero

2157
01:33:23,000 --> 01:33:25,000
taking corpses and attending

2158
01:33:25,000 --> 01:33:27,000
other volunteers.

2159
01:33:27,000 --> 01:33:29,000
My airways were burned

2160
01:33:29,000 --> 01:33:31,000
from the first week.

2161
01:33:31,000 --> 01:33:33,000
I've had trouble breathing since then.

2162
01:33:33,000 --> 01:33:35,000
But we wanted to see if we could

2163
01:33:35,000 --> 01:33:37,000
get someone else out alive.

2164
01:33:37,000 --> 01:33:39,000
We wanted to make sure

2165
01:33:39,000 --> 01:33:41,000
that we didn't leave anyone behind,

2166
01:33:41,000 --> 01:33:43,000
that there was no one left.

2167
01:33:43,000 --> 01:33:45,000
I wanted to help.

2168
01:33:45,000 --> 01:33:47,000
I was prepared for that.

2169
01:33:47,000 --> 01:33:49,000
You know, if you see someone

2170
01:33:49,000 --> 01:33:51,000
who's in need, you help them.

2171
01:33:51,000 --> 01:33:53,000
Reggie had trouble getting treatment.

2172
01:33:53,000 --> 01:33:55,000
She was too sick to work

2173
01:33:55,000 --> 01:33:57,000
and without income.

2174
01:33:57,000 --> 01:33:59,000
She was forced to leave her job

2175
01:33:59,000 --> 01:34:01,000
and spend her savings

2176
01:34:01,000 --> 01:34:03,000
to move out of the city with her children.

2177
01:34:05,000 --> 01:34:07,000
I don't know what to do

2178
01:34:07,000 --> 01:34:09,000
but we're trying to help.

2179
01:34:09,000 --> 01:34:11,000
We're trying to do the best that we can

2180
01:34:11,000 --> 01:34:13,000
but we're ignored.

2181
01:34:19,000 --> 01:34:21,000
We're now approaching the five-year anniversary

2182
01:34:21,000 --> 01:34:23,000
of the 9-11 attacks.

2183
01:34:23,000 --> 01:34:25,000
So I'm announcing today

2184
01:34:25,000 --> 01:34:27,000
that Khaled Sheikh Mohammed,

2185
01:34:27,000 --> 01:34:29,000
Abu Zubaydah,

2186
01:34:29,000 --> 01:34:31,000
Ramzi bin al-Shibh

2187
01:34:31,000 --> 01:34:33,000
and 11 other terrorists

2188
01:34:33,000 --> 01:34:35,000
in CIA custody

2189
01:34:35,000 --> 01:34:37,000
were transferred to the United States

2190
01:34:37,000 --> 01:34:39,000
naval base at Guantanamo Bay.

2191
01:34:39,000 --> 01:34:41,000
On that island today

2192
01:34:41,000 --> 01:34:43,000
are some of the world's

2193
01:34:43,000 --> 01:34:45,000
most hardened enemy combatants.

2194
01:34:45,000 --> 01:34:47,000
These detainees are deadly

2195
01:34:47,000 --> 01:34:49,000
and include the 20th hijacker

2196
01:34:49,000 --> 01:34:51,000
as well as a number of Osama bin Laden's

2197
01:34:51,000 --> 01:34:53,000
personal bodyguards

2198
01:34:53,000 --> 01:34:55,000
and others who had a direct role

2199
01:34:55,000 --> 01:34:57,000
in the September 11 attacks.

2200
01:34:57,000 --> 01:34:59,000
The kind of people held at Guantanamo

2201
01:34:59,000 --> 01:35:01,000
include terrorist trainers,

2202
01:35:01,000 --> 01:35:03,000
bomb makers.

2203
01:35:03,000 --> 01:35:05,000
Some of them have American blood on their hands

2204
01:35:05,000 --> 01:35:07,000
and they are certainly the elite of Al-Qaeda.

2205
01:35:09,000 --> 01:35:11,000
It seems to me we have an obligation

2206
01:35:11,000 --> 01:35:13,000
to treat these individuals

2207
01:35:13,000 --> 01:35:15,000
as enemy combatants.

2208
01:35:25,000 --> 01:35:27,000
Detainees representing a threat

2209
01:35:27,000 --> 01:35:29,000
to our national security

2210
01:35:29,000 --> 01:35:31,000
are given access to top-notch medical facilities.

2211
01:35:31,000 --> 01:35:33,000
They have acute care 24 hours a day

2212
01:35:33,000 --> 01:35:35,000
in which surgical procedures,

2213
01:35:35,000 --> 01:35:37,000
everything can be performed

2214
01:35:37,000 --> 01:35:39,000
right there in the detainee camps.

2215
01:35:39,000 --> 01:35:41,000
This is the dental clinic

2216
01:35:41,000 --> 01:35:43,000
or the health clinic slash dental clinic.

2217
01:35:43,000 --> 01:35:45,000
We have a physical therapy department.

2218
01:35:45,000 --> 01:35:47,000
We have x-ray capabilities with digital x-rays.

2219
01:35:47,000 --> 01:35:49,000
We have one single operating room.

2220
01:35:49,000 --> 01:35:51,000
Health personnel to detainee ratio

2221
01:35:51,000 --> 01:35:53,000
is one to four,

2222
01:35:53,000 --> 01:35:55,000
remarkably high.

2223
01:35:55,000 --> 01:35:57,000
They do sit call on the blocks three times per week,

2224
01:35:57,000 --> 01:35:59,000
care for them there if they can

2225
01:35:59,000 --> 01:36:01,000
and take the detainee back to the clinic to be seen there.

2226
01:36:01,000 --> 01:36:03,000
Screening for cancer has taken place there.

2227
01:36:03,000 --> 01:36:05,000
Colonoscopy is a procedure

2228
01:36:05,000 --> 01:36:07,000
which is performed there on a routine basis.

2229
01:36:07,000 --> 01:36:09,000
We have diabetes.

2230
01:36:09,000 --> 01:36:11,000
We have high blood pressure, high cholesterol.

2231
01:36:11,000 --> 01:36:13,000
We do periodically monitor the weight and nutrition

2232
01:36:13,000 --> 01:36:15,000
of the detainees so that we can track those detainees

2233
01:36:15,000 --> 01:36:17,000
to make sure we're seeing them frequently,

2234
01:36:17,000 --> 01:36:19,000
monitoring their labs

2235
01:36:19,000 --> 01:36:21,000
and their overall health.

2236
01:36:21,000 --> 01:36:23,000
They have medical assistance.

2237
01:36:23,000 --> 01:36:25,000
They have better assistance than I've ever had.

2238
01:36:25,000 --> 01:36:27,000
So you think it's as good

2239
01:36:27,000 --> 01:36:29,000
as most HMOs in the U.S.?

2240
01:36:29,000 --> 01:36:31,000
Very similar as good, sir.

2241
01:36:31,000 --> 01:36:33,000
I leave with an impression that health care there

2242
01:36:33,000 --> 01:36:35,000
is clearly better than they receive

2243
01:36:35,000 --> 01:36:37,000
at home

2244
01:36:37,000 --> 01:36:39,000
and as good as many people receive

2245
01:36:39,000 --> 01:36:41,000
in the United States of America.

2246
01:36:41,000 --> 01:36:43,000
Wow!

2247
01:36:43,000 --> 01:36:45,000
So there was a place in American territory

2248
01:36:45,000 --> 01:36:47,000
that did have universal

2249
01:36:47,000 --> 01:36:49,000
and free health care.

2250
01:36:49,000 --> 01:36:51,000
That's all I needed to know.

2251
01:36:53,000 --> 01:36:55,000
I went to Miami, Florida.

2252
01:36:55,000 --> 01:36:57,000
I got a boat.

2253
01:36:59,000 --> 01:37:01,000
I invited Bill,

2254
01:37:01,000 --> 01:37:03,000
Reggie

2255
01:37:03,000 --> 01:37:05,000
and John.

2256
01:37:05,000 --> 01:37:07,000
Welcome, sir.

2257
01:37:07,000 --> 01:37:09,000
And everyone who needed to see a doctor

2258
01:37:09,000 --> 01:37:11,000
and couldn't afford it.

2259
01:37:11,000 --> 01:37:13,000
There were so many people

2260
01:37:13,000 --> 01:37:15,000
that I had to get two more boats.

2261
01:37:15,000 --> 01:37:17,000
I also called Donna Smith from Denver,

2262
01:37:17,000 --> 01:37:19,000
who was now taking nine different medications

2263
01:37:19,000 --> 01:37:21,000
and I asked her if she wanted to come.

2264
01:37:21,000 --> 01:37:23,000
I thought it would be good for her

2265
01:37:23,000 --> 01:37:25,000
to get out of her daughter's basement for a while.

2266
01:37:25,000 --> 01:37:27,000
All right, let's go.

2267
01:37:41,000 --> 01:37:43,000
Do you want to go through?

2268
01:37:43,000 --> 01:37:45,000
Where does the Guantanamo Bay go?

2269
01:37:45,000 --> 01:37:47,000
We can go.

2270
01:37:47,000 --> 01:37:49,000
We're not going to Cuba,

2271
01:37:49,000 --> 01:37:51,000
but to the United States.

2272
01:37:51,000 --> 01:37:53,000
It's American territory.

2273
01:38:17,000 --> 01:38:19,000
Department of National Security of the United States.

2274
01:38:19,000 --> 01:38:21,000
The laws of the Department of National Security

2275
01:38:21,000 --> 01:38:23,000
of the United States of America

2276
01:38:23,000 --> 01:38:25,000
prohibit filmmakers from showing

2277
01:38:25,000 --> 01:38:27,000
how they got to their destination.

2278
01:38:27,000 --> 01:38:29,000
We got it.

2279
01:38:43,000 --> 01:38:45,000
There it is.

2280
01:38:45,000 --> 01:38:47,000
That's the landing strip.

2281
01:38:47,000 --> 01:38:49,000
That's the prison where the detainees are.

2282
01:38:49,000 --> 01:38:51,000
We're very close.

2283
01:38:51,000 --> 01:38:53,000
Yes, we're very close.

2284
01:38:53,000 --> 01:38:55,000
Wow, we're not welcome.

2285
01:38:55,000 --> 01:38:57,000
I think the white building is the hospital.

2286
01:38:59,000 --> 01:39:01,000
All right, let's go.

2287
01:39:07,000 --> 01:39:09,000
We take a fishing boat

2288
01:39:09,000 --> 01:39:11,000
and sail to the Guantanamo Bay.

2289
01:39:13,000 --> 01:39:15,000
As we approach the line that separates

2290
01:39:15,000 --> 01:39:17,000
the American side from the Cuban side

2291
01:39:17,000 --> 01:39:19,000
of the bay,

2292
01:39:19,000 --> 01:39:21,000
they told us to be careful with the mines.

2293
01:39:23,000 --> 01:39:25,000
Permission to enter.

2294
01:39:25,000 --> 01:39:27,000
I have three volunteers from the 11S.

2295
01:39:27,000 --> 01:39:29,000
They need medical assistance.

2296
01:39:33,000 --> 01:39:35,000
They're volunteers from the 11S.

2297
01:39:35,000 --> 01:39:37,000
They just want medical assistance.

2298
01:39:37,000 --> 01:39:39,000
The same as Al Qaeda.

2299
01:39:39,000 --> 01:39:41,000
The same as Al Qaeda.

2300
01:39:43,000 --> 01:39:45,000
We just want the same

2301
01:39:45,000 --> 01:39:47,000
as the terrorists.

2302
01:39:47,000 --> 01:39:49,000
That's all.

2303
01:39:49,000 --> 01:39:51,000
Hello?

2304
01:39:51,000 --> 01:39:53,000
No one was answering

2305
01:39:53,000 --> 01:39:55,000
from the watchtower,

2306
01:39:55,000 --> 01:39:57,000
and suddenly we heard a siren.

2307
01:39:57,000 --> 01:39:59,000
We thought it was best

2308
01:39:59,000 --> 01:40:01,000
to get out of there.

2309
01:40:01,000 --> 01:40:03,000
But what could we do

2310
01:40:03,000 --> 01:40:05,000
with all these sick people

2311
01:40:05,000 --> 01:40:07,000
if no one was helping them?

2312
01:40:07,000 --> 01:40:09,000
And on top of that, communists.

2313
01:40:09,000 --> 01:40:11,000
When I was a kid,

2314
01:40:11,000 --> 01:40:13,000
these people wanted to kill us.

2315
01:40:13,000 --> 01:40:15,000
What was I supposed to do?

2316
01:40:15,000 --> 01:40:17,000
I'm on my way to Cuba

2317
01:40:17,000 --> 01:40:19,000
where all is happy

2318
01:40:23,000 --> 01:40:25,000
Cuba, where all is gay

2319
01:40:27,000 --> 01:40:29,000
Why don't you plan

2320
01:40:29,000 --> 01:40:31,000
a wonderful trip

2321
01:40:31,000 --> 01:40:33,000
to Cuba

2322
01:40:45,000 --> 01:40:47,000
All of it?

2323
01:40:47,000 --> 01:40:49,000
Yes, all of it.

2324
01:40:49,000 --> 01:40:51,000
In most places,

2325
01:40:51,000 --> 01:40:53,000
there are pharmacies and hospitals nearby.

2326
01:40:53,000 --> 01:40:55,000
Thank you very much.

2327
01:40:55,000 --> 01:40:57,000
Yes, yes.

2328
01:40:57,000 --> 01:40:59,000
I know what you're thinking.

2329
01:40:59,000 --> 01:41:01,000
Lucifer lives in Cuba.

2330
01:41:03,000 --> 01:41:05,000
It's the worst place on earth.

2331
01:41:05,000 --> 01:41:07,000
The most evil nation

2332
01:41:07,000 --> 01:41:09,000
that has ever been created.

2333
01:41:09,000 --> 01:41:11,000
And how do we know that?

2334
01:41:11,000 --> 01:41:13,000
Because they've been telling us

2335
01:41:13,000 --> 01:41:15,000
that a series of offensive missile sites

2336
01:41:15,000 --> 01:41:17,000
can be none other than to provide

2337
01:41:17,000 --> 01:41:19,000
a nuclear strike capability

2338
01:41:19,000 --> 01:41:21,000
against the Western Hemisphere.

2339
01:41:21,000 --> 01:41:23,000
I'm not going to yield

2340
01:41:23,000 --> 01:41:25,000
until Fidel Castro allows freedom on the island.

2341
01:41:27,000 --> 01:41:29,000
See? You can count on it.

2342
01:41:29,000 --> 01:41:31,000
Put it in the bank.

2343
01:41:35,000 --> 01:41:37,000
Apparently, what really bothers Castro

2344
01:41:37,000 --> 01:41:39,000
is that he overthrew the dictator

2345
01:41:39,000 --> 01:41:41,000
we liked

2346
01:41:41,000 --> 01:41:43,000
and replaced him with someone else

2347
01:41:43,000 --> 01:41:45,000
that we don't like.

2348
01:41:45,000 --> 01:41:47,000
Himself.

2349
01:41:47,000 --> 01:41:49,000
And now, after all these years,

2350
01:41:49,000 --> 01:41:51,000
one thing is clear.

2351
01:41:51,000 --> 01:41:53,000
The Cuban people have free and universal

2352
01:41:53,000 --> 01:41:55,000
health care.

2353
01:41:55,000 --> 01:41:57,000
In the world,

2354
01:41:57,000 --> 01:41:59,000
not only are they known

2355
01:41:59,000 --> 01:42:01,000
for having one of the best health systems,

2356
01:42:01,000 --> 01:42:03,000
but also for being one of the most generous countries,

2357
01:42:03,000 --> 01:42:05,000
because they provide doctors

2358
01:42:05,000 --> 01:42:07,000
and medical equipment

2359
01:42:07,000 --> 01:42:09,000
to third world countries.

2360
01:42:09,000 --> 01:42:11,000
In Cuba,

2361
01:42:11,000 --> 01:42:13,000
they only spend $251.

2362
01:42:13,000 --> 01:42:15,000
And yet,

2363
01:42:15,000 --> 01:42:17,000
Cubans have a lower infant mortality rate

2364
01:42:17,000 --> 01:42:19,000
than in the United States

2365
01:42:19,000 --> 01:42:21,000
and a higher life expectancy

2366
01:42:21,000 --> 01:42:23,000
than in the United States.

2367
01:42:23,000 --> 01:42:25,000
They believe in preventive medicine.

2368
01:42:25,000 --> 01:42:27,000
And apparently,

2369
01:42:27,000 --> 01:42:29,000
there's a doctor in every table.

2370
01:42:29,000 --> 01:42:31,000
Their only sin

2371
01:42:31,000 --> 01:42:33,000
regarding health care

2372
01:42:33,000 --> 01:42:35,000
is that they don't do it

2373
01:42:35,000 --> 01:42:37,000
with the intention of making money.

2374
01:42:37,000 --> 01:42:39,000
Why don't you leave your cares

2375
01:42:39,000 --> 01:42:41,000
and troubles behind?

2376
01:42:41,000 --> 01:42:43,000
Nevertheless, I'm glad to see you.

2377
01:42:43,000 --> 01:42:45,000
Hello, are you the pharmacist?

2378
01:42:45,000 --> 01:42:47,000
Yes.

2379
01:42:47,000 --> 01:42:49,000
Do you have this?

2380
01:42:49,000 --> 01:42:51,000
Is this similar to yours?

2381
01:42:51,000 --> 01:42:53,000
Yes.

2382
01:42:53,000 --> 01:42:55,000
In the United States, it costs $120.

2383
01:42:55,000 --> 01:42:57,000
This costs $120 in the United States?

2384
01:42:57,000 --> 01:42:59,000
Yes.

2385
01:42:59,000 --> 01:43:01,000
How much is that

2386
01:43:01,000 --> 01:43:03,000
in American dollars?

2387
01:43:03,000 --> 01:43:05,000
About five cents.

2388
01:43:05,000 --> 01:43:07,000
Five cents?

2389
01:43:07,000 --> 01:43:09,000
Yes, more or less.

2390
01:43:17,000 --> 01:43:19,000
I'll go to the doctor.

2391
01:43:19,000 --> 01:43:21,000
Thank you very much.

2392
01:43:23,000 --> 01:43:25,000
$120 is a lot of money

2393
01:43:25,000 --> 01:43:27,000
when you charge $1,000

2394
01:43:27,000 --> 01:43:29,000
in subsidy for disability

2395
01:43:29,000 --> 01:43:31,000
and you need one or two a month.

2396
01:43:31,000 --> 01:43:33,000
And here, five cents?

2397
01:43:33,000 --> 01:43:35,000
This is the biggest insult...

2398
01:43:35,000 --> 01:43:37,000
This doesn't make sense.

2399
01:43:37,000 --> 01:43:39,000
It doesn't make sense.

2400
01:43:39,000 --> 01:43:41,000
I want to fill a suitcase

2401
01:43:41,000 --> 01:43:43,000
and take it home.

2402
01:44:03,000 --> 01:44:05,000
I took my group of sick Americans

2403
01:44:05,000 --> 01:44:07,000
to the hospital

2404
01:44:07,000 --> 01:44:09,000
to see if they could be treated.

2405
01:44:09,000 --> 01:44:11,000
They didn't ask for money

2406
01:44:11,000 --> 01:44:13,000
or a security card.

2407
01:44:13,000 --> 01:44:15,000
Regina Cervantes.

2408
01:44:15,000 --> 01:44:17,000
Just her name

2409
01:44:17,000 --> 01:44:19,000
and her date of birth.

2410
01:44:19,000 --> 01:44:21,000
February 22nd.

2411
01:44:21,000 --> 01:44:23,000
That's it?

2412
01:44:23,000 --> 01:44:25,000
Thank you.

2413
01:44:25,000 --> 01:44:27,000
That was all the admission process.

2414
01:44:27,000 --> 01:44:29,000
We feel very grateful

2415
01:44:29,000 --> 01:44:31,000
to receive this.

2416
01:44:31,000 --> 01:44:33,000
And like we do

2417
01:44:33,000 --> 01:44:35,000
with all patients,

2418
01:44:35,000 --> 01:44:37,000
we will provide

2419
01:44:37,000 --> 01:44:39,000
the highest quality

2420
01:44:39,000 --> 01:44:41,000
medical care.

2421
01:44:41,000 --> 01:44:43,000
If we can make them feel

2422
01:44:43,000 --> 01:44:45,000
well-treated

2423
01:44:45,000 --> 01:44:47,000
and improve their health,

2424
01:44:47,000 --> 01:44:49,000
we will meet our goal.

2425
01:44:49,000 --> 01:44:51,000
Thank you very much for doing this.

2426
01:44:55,000 --> 01:44:57,000
I asked them to give us

2427
01:44:57,000 --> 01:44:59,000
exactly the same care

2428
01:44:59,000 --> 01:45:01,000
and that's what they did.

2429
01:45:03,000 --> 01:45:05,000
I'm Dr. Roque.

2430
01:45:05,000 --> 01:45:07,000
I specialize in internal medicine.

2431
01:45:07,000 --> 01:45:09,000
John Graham.

2432
01:45:09,000 --> 01:45:11,000
How do you feel?

2433
01:45:11,000 --> 01:45:13,000
My lungs hurt.

2434
01:45:13,000 --> 01:45:15,000
Sometimes my nose bleeds a lot.

2435
01:45:15,000 --> 01:45:17,000
I get terrible headaches

2436
01:45:17,000 --> 01:45:19,000
in the middle of the night.

2437
01:45:19,000 --> 01:45:21,000
But I haven't had any amnesia

2438
01:45:21,000 --> 01:45:23,000
in nine years.

2439
01:45:23,000 --> 01:45:25,000
Yes, I have many medicines

2440
01:45:25,000 --> 01:45:27,000
for lung problems.

2441
01:45:27,000 --> 01:45:29,000
Things have been happening to me

2442
01:45:29,000 --> 01:45:31,000
since the 11th.

2443
01:45:31,000 --> 01:45:33,000
I started losing my teeth

2444
01:45:33,000 --> 01:45:35,000
because, in certain conditions,

2445
01:45:35,000 --> 01:45:37,000
they make me vomit.

2446
01:45:37,000 --> 01:45:39,000
I was recommended a test

2447
01:45:39,000 --> 01:45:41,000
that costs between

2448
01:45:41,000 --> 01:45:43,000
$5,000 and $7,000.

2449
01:45:43,000 --> 01:45:45,000
The dentist I talked to

2450
01:45:45,000 --> 01:45:47,000
costs about $15,000 or more.

2451
01:45:47,000 --> 01:45:49,000
Now, two years ago.

2452
01:45:49,000 --> 01:45:51,000
I don't have medical coverage

2453
01:45:51,000 --> 01:45:53,000
so I can't complete

2454
01:45:53,000 --> 01:45:55,000
the last part of the test.

2455
01:45:55,000 --> 01:45:57,000
I am...

2456
01:45:57,000 --> 01:45:59,000
It's so hard for me

2457
01:45:59,000 --> 01:46:01,000
to get someone to say it's free.

2458
01:46:01,000 --> 01:46:03,000
Because we've spent

2459
01:46:03,000 --> 01:46:05,000
20 years of our lives

2460
01:46:05,000 --> 01:46:07,000
fighting to pay.

2461
01:46:07,000 --> 01:46:09,000
So I'm very, very

2462
01:46:09,000 --> 01:46:11,000
sorry.

2463
01:46:11,000 --> 01:46:13,000
That's wrong.

2464
01:46:13,000 --> 01:46:15,000
You don't need to say that.

2465
01:46:15,000 --> 01:46:17,000
Thank you.

2466
01:46:17,000 --> 01:46:19,000
Thank you.

2467
01:46:19,000 --> 01:46:21,000
Come on, don't cry.

2468
01:46:21,000 --> 01:46:23,000
Everything's going to be fine.

2469
01:46:23,000 --> 01:46:25,000
You're going to be okay.

2470
01:46:53,000 --> 01:47:07,000
♪

2471
01:47:07,000 --> 01:47:09,000
Cuba is a small island

2472
01:47:09,000 --> 01:47:11,000
in the Caribbean

2473
01:47:11,000 --> 01:47:13,000
with very few resources.

2474
01:47:13,000 --> 01:47:15,000
You can do a lot

2475
01:47:15,000 --> 01:47:17,000
for the health of the human being.

2476
01:47:17,000 --> 01:47:19,000
And that doesn't happen

2477
01:47:19,000 --> 01:47:21,000
in the United States of America.

2478
01:47:21,000 --> 01:47:23,000
Why can we do it

2479
01:47:23,000 --> 01:47:25,000
and you can't?

2480
01:47:25,000 --> 01:47:27,000
That's where we need

2481
01:47:27,000 --> 01:47:29,000
to realize

2482
01:47:29,000 --> 01:47:31,000
that the more a country

2483
01:47:31,000 --> 01:47:33,000
produces,

2484
01:47:33,000 --> 01:47:35,000
the more resources

2485
01:47:35,000 --> 01:47:37,000
it has,

2486
01:47:37,000 --> 01:47:39,000
the better it can

2487
01:47:39,000 --> 01:47:41,000
care for its people.

2488
01:47:41,000 --> 01:47:43,000
Reggie was diagnosed

2489
01:47:43,000 --> 01:47:45,000
with a series of bronchial

2490
01:47:45,000 --> 01:47:47,000
and pulmonary problems.

2491
01:47:47,000 --> 01:47:49,000
Cuban doctors gave him

2492
01:47:49,000 --> 01:47:51,000
a plan to continue

2493
01:47:51,000 --> 01:47:53,000
at home,

2494
01:47:53,000 --> 01:47:55,000
along with some of those

2495
01:47:55,000 --> 01:47:57,000
five-cent inhalers.

2496
01:47:57,000 --> 01:47:59,000
William Mah

2497
01:47:59,000 --> 01:48:01,000
received several treatments

2498
01:48:01,000 --> 01:48:03,000
for the neck and back,

2499
01:48:03,000 --> 01:48:05,000
and after three years

2500
01:48:05,000 --> 01:48:07,000
of constant teeth grinding

2501
01:48:07,000 --> 01:48:09,000
due to post-traumatic stress,

2502
01:48:09,000 --> 01:48:11,000
he left Cuba

2503
01:48:11,000 --> 01:48:13,000
with a new denture.

2504
01:48:13,000 --> 01:48:15,000
After a series of heart,

2505
01:48:15,000 --> 01:48:17,000
lung, blood and stomach tests,

2506
01:48:17,000 --> 01:48:19,000
he was able to continue

2507
01:48:19,000 --> 01:48:21,000
and receive several treatments,

2508
01:48:21,000 --> 01:48:23,000
and he feels better

2509
01:48:23,000 --> 01:48:25,000
than he had felt in years.

2510
01:48:25,000 --> 01:48:27,000
The Cuban doctors

2511
01:48:27,000 --> 01:48:29,000
were able to remove

2512
01:48:29,000 --> 01:48:31,000
five of nine medications

2513
01:48:31,000 --> 01:48:33,000
and, with the correct diagnosis,

2514
01:48:33,000 --> 01:48:35,000
prescribed him a treatment

2515
01:48:35,000 --> 01:48:37,000
to help him live a normal life.

2516
01:48:39,000 --> 01:48:41,000
When the firefighters

2517
01:48:41,000 --> 01:48:43,000
and paramedics in Havana

2518
01:48:43,000 --> 01:48:45,000
learned that some volunteers

2519
01:48:45,000 --> 01:48:47,000
invited them to one of their

2520
01:48:47,000 --> 01:48:49,000
fire stations,

2521
01:48:49,000 --> 01:48:51,000
it was our last day there,

2522
01:48:51,000 --> 01:48:53,000
and when we arrived,

2523
01:48:53,000 --> 01:48:55,000
they waited for us in a line

2524
01:48:55,000 --> 01:48:57,000
because they said

2525
01:48:57,000 --> 01:48:59,000
they wanted to honor

2526
01:48:59,000 --> 01:49:01,000
the heroes of the 11S.

2527
01:49:01,000 --> 01:49:03,000
It is a great honor

2528
01:49:03,000 --> 01:49:05,000
that you have decided

2529
01:49:05,000 --> 01:49:07,000
to visit my fire station,

2530
01:49:07,000 --> 01:49:09,000
as you call it.

2531
01:49:09,000 --> 01:49:11,000
I heard about the events

2532
01:49:11,000 --> 01:49:13,000
of September 11,

2533
01:49:13,000 --> 01:49:15,000
and from a human point of view,

2534
01:49:15,000 --> 01:49:17,000
it would be dangerous

2535
01:49:17,000 --> 01:49:19,000
to be there

2536
01:49:19,000 --> 01:49:21,000
to cooperate with them

2537
01:49:21,000 --> 01:49:23,000
and help in the rescue

2538
01:49:23,000 --> 01:49:25,000
of the victims

2539
01:49:25,000 --> 01:49:27,000
and the injured.

2540
01:49:27,000 --> 01:49:29,000
I think that

2541
01:49:29,000 --> 01:49:31,000
firefighters worldwide

2542
01:49:31,000 --> 01:49:33,000
are a great family.

2543
01:49:33,000 --> 01:49:35,000
Yes, we are a family.

2544
01:49:35,000 --> 01:49:37,000
And the brothers we lost

2545
01:49:37,000 --> 01:49:39,000
in the Gemelas towers

2546
01:49:39,000 --> 01:49:41,000
were felt all over the world.

2547
01:49:41,000 --> 01:49:43,000
Brothers.

2548
01:49:43,000 --> 01:49:45,000
The brothers we lost

2549
01:49:45,000 --> 01:49:47,000
in the 11S were felt all over the world.

2550
01:49:47,000 --> 01:49:49,000
My brothers.

2551
01:49:49,000 --> 01:49:51,000
All my brothers.

2552
01:49:51,000 --> 01:49:53,000
Do not hesitate

2553
01:49:53,000 --> 01:49:55,000
to hug a brother.

2554
01:49:59,000 --> 01:50:01,000
It is very important

2555
01:50:01,000 --> 01:50:03,000
that you take the air supply team

2556
01:50:03,000 --> 01:50:05,000
so that they do not end up like me.

2557
01:50:05,000 --> 01:50:07,000
The lungs.

2558
01:50:07,000 --> 01:50:09,000
The teams are in those tanks.

2559
01:50:10,000 --> 01:50:12,000
It is a pleasure

2560
01:50:12,000 --> 01:50:14,000
to be able to come here.

2561
01:50:16,000 --> 01:50:19,000
A, F, F, F.

2562
01:50:19,000 --> 01:50:21,000
A and three Fs.

2563
01:50:30,000 --> 01:50:32,000
If this is what happens

2564
01:50:32,000 --> 01:50:34,000
among supposed enemies,

2565
01:50:34,000 --> 01:50:36,000
if an enemy is able

2566
01:50:36,000 --> 01:50:38,000
to lend a hand and offer help,

2567
01:50:38,000 --> 01:50:40,000
what else is possible?

2568
01:50:44,000 --> 01:50:46,000
One day I found out

2569
01:50:46,000 --> 01:50:48,000
that the person who had created

2570
01:50:48,000 --> 01:50:50,000
the largest anti-Michael Moore website

2571
01:50:50,000 --> 01:50:52,000
on the Internet

2572
01:50:52,000 --> 01:50:54,000
was forced to close it.

2573
01:50:54,000 --> 01:50:56,000
He could no longer keep it

2574
01:50:56,000 --> 01:50:58,000
because his wife was sick

2575
01:50:58,000 --> 01:51:00,000
and could not pay his medical insurance.

2576
01:51:00,000 --> 01:51:02,000
He had to choose

2577
01:51:02,000 --> 01:51:04,000
between attacking me

2578
01:51:04,000 --> 01:51:06,000
or paying for his wife's health.

2579
01:51:07,000 --> 01:51:09,000
Luckily, he chose his wife.

2580
01:51:11,000 --> 01:51:13,000
But it did not seem right to me

2581
01:51:13,000 --> 01:51:15,000
that he was forced to make such a decision.

2582
01:51:15,000 --> 01:51:17,000
Why, in a free country,

2583
01:51:17,000 --> 01:51:19,000
can you not have medical insurance

2584
01:51:19,000 --> 01:51:21,000
and exercise the right to criticize me

2585
01:51:21,000 --> 01:51:23,000
as established in the first amendment?

2586
01:51:25,000 --> 01:51:27,000
Therefore, I made him a check

2587
01:51:27,000 --> 01:51:29,000
for the $12,000 he needed for insurance

2588
01:51:29,000 --> 01:51:31,000
and his wife's treatment

2589
01:51:31,000 --> 01:51:33,000
and sent it to him anonymously.

2590
01:51:36,000 --> 01:51:38,000
His wife got better

2591
01:51:38,000 --> 01:51:40,000
and his website continues to grow.

2592
01:51:47,000 --> 01:51:49,000
It has been very difficult for me

2593
01:51:49,000 --> 01:51:51,000
to understand that, after all,

2594
01:51:51,000 --> 01:51:53,000
we are all in the same boat

2595
01:51:53,000 --> 01:51:55,000
and that beyond our differences

2596
01:51:55,000 --> 01:51:57,000
we sink or swim together.

2597
01:51:59,000 --> 01:52:01,000
Apparently, they already know that

2598
01:52:01,000 --> 01:52:03,000
in other places

2599
01:52:03,000 --> 01:52:05,000
and take care of each other

2600
01:52:05,000 --> 01:52:07,000
beyond their discrepancies.

2601
01:52:09,000 --> 01:52:11,000
When a good idea arises in another country,

2602
01:52:11,000 --> 01:52:13,000
we adopt it.

2603
01:52:14,000 --> 01:52:16,000
If they make a better car,

2604
01:52:16,000 --> 01:52:18,000
we drive it.

2605
01:52:18,000 --> 01:52:20,000
If they make a better wine,

2606
01:52:20,000 --> 01:52:22,000
we drink it.

2607
01:52:22,000 --> 01:52:24,000
Therefore, if they have a better way

2608
01:52:24,000 --> 01:52:26,000
to treat their patients,

2609
01:52:26,000 --> 01:52:28,000
to teach their children,

2610
01:52:28,000 --> 01:52:30,000
to take care of their babies,

2611
01:52:31,000 --> 01:52:33,000
if they are simply good

2612
01:52:33,000 --> 01:52:35,000
to each other,

2613
01:52:35,000 --> 01:52:37,000
then what is the problem?

2614
01:52:37,000 --> 01:52:39,000
Why can't we imitate them in that?

2615
01:52:39,000 --> 01:52:41,000
They do not live in the world of the self,

2616
01:52:41,000 --> 01:52:43,000
but in the world of us.

2617
01:52:43,000 --> 01:52:45,000
We will not fix anything

2618
01:52:45,000 --> 01:52:47,000
until we understand that basic idea well.

2619
01:52:48,000 --> 01:52:50,000
Powerful forces expect

2620
01:52:50,000 --> 01:52:52,000
that we never do it

2621
01:52:52,000 --> 01:52:54,000
and that we continue to be the only country

2622
01:52:54,000 --> 01:52:56,000
in the Western world

2623
01:52:56,000 --> 01:52:58,000
without universal and free health care.

2624
01:52:59,000 --> 01:53:01,000
If one day we eliminate

2625
01:53:01,000 --> 01:53:03,000
the charges of medical bills,

2626
01:53:03,000 --> 01:53:05,000
the loans for the university,

2627
01:53:05,000 --> 01:53:07,000
for the nurseries

2628
01:53:07,000 --> 01:53:09,000
and everything else that makes us

2629
01:53:09,000 --> 01:53:11,000
afraid to be demanding,

2630
01:53:11,000 --> 01:53:13,000
well, be careful,

2631
01:53:13,000 --> 01:53:15,000
because that will be a new day

2632
01:53:15,000 --> 01:53:17,000
for the United States.

2633
01:53:17,000 --> 01:53:19,000
In the meantime,

2634
01:53:19,000 --> 01:53:21,000
I will try to get the government

2635
01:53:21,000 --> 01:53:23,000
to wash my clothes.

2636
01:53:29,000 --> 01:53:31,000
Don't wear fear

2637
01:53:31,000 --> 01:53:33,000
or nobody will know

2638
01:53:33,000 --> 01:53:35,000
you're there.

2639
01:53:36,000 --> 01:53:38,000
Just lift your head

2640
01:53:38,000 --> 01:53:40,000
and let your feelings out

2641
01:53:40,000 --> 01:53:42,000
instead.

2642
01:53:43,000 --> 01:53:45,000
Don't be shy,

2643
01:53:45,000 --> 01:53:47,000
just let your feelings roll

2644
01:53:47,000 --> 01:53:49,000
on by,

2645
01:53:49,000 --> 01:53:51,000
on by,

2646
01:53:51,000 --> 01:53:53,000
on by,

2647
01:53:53,000 --> 01:53:55,000
on by,

2648
01:53:55,000 --> 01:53:57,000
on by,

2649
01:53:57,000 --> 01:53:59,000
on by,

2650
01:53:59,000 --> 01:54:01,000
on by,

2651
01:54:01,000 --> 01:54:03,000
on by.

2652
01:54:03,000 --> 01:54:05,000
You know love is where

2653
01:54:05,000 --> 01:54:07,000
all of us belong.

2654
01:54:07,000 --> 01:54:09,000
So don't be shy,

2655
01:54:09,000 --> 01:54:11,000
just let your feelings roll

2656
01:54:11,000 --> 01:54:13,000
on by.

2657
01:54:13,000 --> 01:54:15,000
Don't wear fear

2658
01:54:15,000 --> 01:54:17,000
or nobody will know

2659
01:54:17,000 --> 01:54:19,000
you're there.

2660
01:54:19,000 --> 01:54:21,000
Just lift your head

2661
01:54:21,000 --> 01:54:23,000
and let your feelings roll

2662
01:54:23,000 --> 01:54:25,000
on by,

2663
01:54:25,000 --> 01:54:27,000
on by,

2664
01:54:27,000 --> 01:54:29,000
on by,

2665
01:54:29,000 --> 01:54:31,000
on by.

2666
01:54:31,000 --> 01:54:33,000
Don't be shy,

2667
01:54:33,000 --> 01:54:35,000
just let your feelings roll

2668
01:54:35,000 --> 01:54:37,000
on by.

2669
01:54:37,000 --> 01:54:39,000
Don't be shy,

2670
01:54:39,000 --> 01:54:41,000
just let your feelings roll

2671
01:54:41,000 --> 01:54:43,000
on by.

2672
01:54:56,000 --> 01:54:58,000
Don't be shy,

2673
01:54:58,000 --> 01:55:00,000
just let your feelings roll

2674
01:55:00,000 --> 01:55:02,000
on by.

2675
01:55:02,000 --> 01:55:04,000
Don't wear fear

2676
01:55:04,000 --> 01:55:06,000
or nobody will know

2677
01:55:06,000 --> 01:55:08,000
you're there.

2678
01:55:08,000 --> 01:55:10,000
Just lift your head

2679
01:55:10,000 --> 01:55:12,000
and let your feelings

2680
01:55:12,000 --> 01:55:14,000
out instead.

2681
01:55:16,000 --> 01:55:18,000
Don't be shy,

2682
01:55:18,000 --> 01:55:20,000
just let your feelings roll

2683
01:55:20,000 --> 01:55:22,000
on by,

2684
01:55:22,000 --> 01:55:24,000
on by,

2685
01:55:24,000 --> 01:55:26,000
on by,

2686
01:55:26,000 --> 01:55:28,000
on by.

2687
01:55:28,000 --> 01:55:30,000
On by, on by, on by.

2688
01:55:30,000 --> 01:55:32,000
On by,

2689
01:55:32,000 --> 01:55:34,000
on by,

2690
01:55:34,000 --> 01:55:36,000
on by, on by.

2691
01:55:36,000 --> 01:55:38,000
On by.

2692
01:55:38,000 --> 01:55:40,000
On by.

2693
01:55:52,000 --> 01:55:54,000
Sick of the waitin'

2694
01:55:54,000 --> 01:55:56,000
and prayin' and hopin'.

2695
01:55:56,000 --> 01:55:58,000
Sick of the cold

2696
01:55:58,000 --> 01:56:00,000
whisper dreams of not knowin'.

2697
01:56:01,000 --> 01:56:03,000
Sick of the strength

2698
01:56:03,000 --> 01:56:05,000
that it takes to keep goin'.

2699
01:56:06,000 --> 01:56:08,000
Sick as I'm losin'

2700
01:56:08,000 --> 01:56:10,000
this fight and it's showin'.

2701
01:56:12,000 --> 01:56:14,000
I, I, I,

2702
01:56:14,000 --> 01:56:16,000
I, I, I,

2703
01:56:16,000 --> 01:56:18,000
I, I, I,

2704
01:56:18,000 --> 01:56:20,000
unforgivable but

2705
01:56:20,000 --> 01:56:22,000
true.

2706
01:56:22,000 --> 01:56:24,000
I,

2707
01:56:24,000 --> 01:56:26,000
I, I, I,

2708
01:56:26,000 --> 01:56:28,000
I, I, I,

2709
01:56:28,000 --> 01:56:30,000
I'm alone

2710
01:56:30,000 --> 01:56:32,000
without you.

2711
01:56:33,000 --> 01:56:36,000
Sick as I'm stuck on the wrong side of town.

2712
01:56:36,000 --> 01:56:39,000
And sick as I'm pullin' but still sinkin' down.

2713
01:56:39,000 --> 01:56:42,000
And sick as I can't turn this whole thing around.

2714
01:56:42,000 --> 01:56:44,000
And sick as I'm dreamin'

2715
01:56:54,000 --> 01:56:56,000
unforgivable but

2716
01:56:56,000 --> 01:56:58,000
true.

2717
01:56:58,000 --> 01:57:00,000
I,

2718
01:57:00,000 --> 01:57:02,000
I,

2719
01:57:02,000 --> 01:57:04,000
I,

2720
01:57:04,000 --> 01:57:06,000
I'm alone

2721
01:57:06,000 --> 01:57:08,000
without you.

2722
01:57:30,000 --> 01:57:32,000
You, my friend living near nature,

2723
01:57:32,000 --> 01:57:34,000
tell me

2724
01:57:34,000 --> 01:57:36,000
tell me

2725
01:57:37,000 --> 01:57:40,000
again and again and again

2726
01:57:42,000 --> 01:57:43,000
make me believe

2727
01:57:43,000 --> 01:57:44,000
that everything

2728
01:57:44,000 --> 01:57:46,000
going well

2729
01:57:46,000 --> 01:57:48,000
in this world

2730
01:57:50,000 --> 01:57:51,000
make me believe

2731
01:57:51,000 --> 01:57:53,000
that everything

2732
01:57:53,000 --> 01:57:55,000
going well

2733
01:57:55,000 --> 01:57:57,000
in this world

2734
01:58:00,000 --> 01:58:02,000
in this world

2735
01:58:02,000 --> 01:58:04,000
in this world