1 00:00:00,000 --> 00:00:03,000 Good morning. Are you Teresa Iglesias? 2 00:00:03,000 --> 00:00:05,000 Yes, that's me. Nice to meet you. 3 00:00:05,000 --> 00:00:07,000 Nice to meet you too. Please, take a seat. 4 00:00:07,000 --> 00:00:09,000 Thank you very much. 5 00:00:10,000 --> 00:00:15,000 So, as you might have seen in the adverts, we're looking for new people to increase our staff. 6 00:00:15,000 --> 00:00:18,000 Are you applied to work as a shop assistant? 7 00:00:18,000 --> 00:00:25,000 In that position, you will have to recommend people what products they should buy according to their interests 8 00:00:25,000 --> 00:00:28,000 or helping them to find the right corridor. 9 00:00:28,000 --> 00:00:31,000 Yes, that's right. I would really like to work here. 10 00:00:31,000 --> 00:00:34,000 Why would you like to work as a shop assistant? 11 00:00:34,000 --> 00:00:42,000 I would like to work as a shop assistant because I prefer working with clients since I find it more rewarding than working in an office. 12 00:00:42,000 --> 00:00:46,000 Could you tell me what do you like about working with clients? 13 00:00:46,000 --> 00:00:57,000 I like communicating with people in general, but in this specific job I like to work with people because I think sport is very important in order to be healthy. 14 00:00:57,000 --> 00:01:01,000 so I would like to encourage people to do it. 15 00:01:01,000 --> 00:01:03,000 How would you describe yourself? 16 00:01:03,000 --> 00:01:07,000 Well, I'm not very shy and I like meeting new people 17 00:01:07,000 --> 00:01:15,000 because I think it's a very good opportunity to learn about others' experiences 18 00:01:15,000 --> 00:01:21,000 or maybe you simply have a great time talking to them, which is also great. 19 00:01:21,000 --> 00:01:26,000 I am very organized, I like it when things are in their place. 20 00:01:26,000 --> 00:01:37,000 So then when you have to use them, you know exactly where to search for them so that you don't lose any time and you directly go to where they should be. 21 00:01:38,000 --> 00:01:45,000 Well, being organized and keeping things in place is a virtue any shop assistant should have, so tell me two more reasons why we should hire you. 22 00:01:45,000 --> 00:01:51,760 hire you? Well, on the first place I think it would be beneficial for the 23 00:01:51,760 --> 00:01:56,420 enterprise to hire me because I'm very motivated and I would work hard to 24 00:01:56,420 --> 00:02:03,719 perform my duties as good as I can and on the second place I think I 25 00:02:03,719 --> 00:02:09,840 would be useful because I'm always ready to help others whether if it's clients 26 00:02:09,840 --> 00:02:24,840 or maybe in the future some fellow colleagues that I may have that might need a hand when they are first hired to get to know how things work and that's all. 27 00:02:25,840 --> 00:02:33,840 Even if we belong to a multinational enterprise, we have certain freedom to organize our store and advertise it. 28 00:02:33,840 --> 00:02:42,080 That's what we like to our employees, be creative and be implicating, making our store as successful 29 00:02:42,080 --> 00:02:44,080 as possible. 30 00:02:44,080 --> 00:02:50,000 For example, last year a shop assistant suggested we left an area near to the teals to place 31 00:02:50,000 --> 00:02:57,520 the boxes and plastic bags that had been used for the delivery of the products that were 32 00:02:57,520 --> 00:03:00,719 otherwise going to be thrown away. 33 00:03:00,719 --> 00:03:10,259 So the clients can pick them to carry their products without wasting more plastic bags. 34 00:03:10,259 --> 00:03:17,840 So it was a success and almost all the clients used that array. 35 00:03:17,840 --> 00:03:24,039 So do you think you will be able to contribute with ideas to make our store better? 36 00:03:24,039 --> 00:03:30,840 I read about what you just told me about a section of your web page and I thought it 37 00:03:30,840 --> 00:03:39,599 was a really good idea. I like how you use constructive criticism to make your store 38 00:03:39,599 --> 00:03:51,039 improve and I think I could come up with certain things to improve the experience of the clients. 39 00:03:51,039 --> 00:04:06,379 Like maybe, for example, you could set up a trial zone where clients were able to test if the products they're going to buy are going to fit them or not. 40 00:04:06,520 --> 00:04:16,620 Like maybe simulating situations similar to the ones they're going to encounter when they actually use the products they've bought. 41 00:04:16,620 --> 00:04:23,620 Ok, in this enterprise we give a lot of importance not only working well individually, but also 42 00:04:23,620 --> 00:04:26,459 being able working well with your co-workers. 43 00:04:26,459 --> 00:04:33,220 We consider that a good environment among the workforce makes productivity. 44 00:04:33,220 --> 00:04:36,500 Have you ever worked in a job that teamwork was required? 45 00:04:36,500 --> 00:04:43,920 Yes, I worked in an office where we had to do Excel tables all together, but I just felt 46 00:04:43,920 --> 00:04:45,959 it wasn't the right thing for me. 47 00:04:45,959 --> 00:04:50,120 So, because as I've said before, I prefer working with people. 48 00:04:50,600 --> 00:04:50,819 Okay. 49 00:04:51,600 --> 00:04:55,500 What sports do you practice or do you like and have knowledge about? 50 00:04:56,600 --> 00:05:00,899 Well, I've been swimming for eight years now. 51 00:05:01,300 --> 00:05:03,959 And I also practice tennis. 52 00:05:04,699 --> 00:05:09,300 And also lately I've been getting into the basketball world. 53 00:05:09,300 --> 00:05:19,300 If you work in the basketball section, will you be able to answer someone who needs some help in choosing basketball shoes, for example? 54 00:05:19,300 --> 00:05:21,300 Yes, I think so. 55 00:05:21,300 --> 00:05:24,300 That's good. Do you have any questions? 56 00:05:24,300 --> 00:05:34,300 Well, if I may ask, in the ad it didn't say anything about timetables, so could you tell me what would the schedules be, more or less? 57 00:05:34,300 --> 00:05:39,980 or less well if you work here you will sign a primary contract but there's three months of 58 00:05:40,620 --> 00:05:48,379 trial period and about your timetable you will have to work five days per week and six hours each 59 00:05:48,379 --> 00:05:54,139 but you can exchange your shift with your colleagues okay thank you very much 60 00:05:55,660 --> 00:06:01,100 so to finish i have to ask you something before you leave if a penguin with a hat appears in 61 00:06:01,100 --> 00:06:06,620 front of you where you were living and asked you how to cook an omelette without eggs what 62 00:06:06,620 --> 00:06:15,660 would you tell him um well uh i would tell him to search in the internet because i'm sure there are 63 00:06:15,660 --> 00:06:24,379 a lot of vegan recipes to do an omelette but um if not um i'm thinking maybe if you mix 64 00:06:24,379 --> 00:06:30,259 flour and water and you put it in a pan with a little bit of oil you get like 65 00:06:30,259 --> 00:06:36,019 kind of an omelet and maybe it's tasty I'm not sure I hadn't tried it but well 66 00:06:36,019 --> 00:06:40,959 maybe it could work.