sicko | Mediateca de EducaMadrid

We got an issue in America. 00:00:00

Too many good docs are getting out of business. 00:00:23

Too many OBGYNs aren't able to practice their love with women all across this country. 00:00:26

He has suffered an accident. 00:00:56

He is one of the 50 million Americans who doesn't have medical insurance. 00:01:14

But this isn't a movie about Adam. 00:01:26

This is Rick. 00:01:42

And what was the first thing he thought? 00:01:57

I don't have medical insurance. How much is it going to cost me? 00:01:59

Do I have to pay in cash? It's going to be $2,000 or $3,000 or more. 00:02:01

We won't be able to buy a car anymore. 00:02:04

Rick doesn't have medical insurance either. 00:02:08

So in the hospital, they gave him the option of replacing his middle finger with $60,000 00:02:11

or his ring finger with $12,000. 00:02:17

We thought it was terrible. 00:02:20

How dare they put a price on your body? 00:02:22

Since he is an incurable romantic, he chose the ring finger for the modest price of $12,000. 00:02:30

The tip of his middle finger enjoys a new home in an Oregon greenhouse. 00:02:36

Now I know the trick of the broken finger very well. 00:02:50

But this movie isn't about Rick either. 00:03:00

Yes, there are almost 50 million Americans without medical insurance 00:03:03

who pray every day not to fall ill, 00:03:07

because it is estimated that 18,000 of them will die this year simply because they don't have insurance. 00:03:10

However, it is not a movie about them, 00:03:17

but about the remaining 250 million who do have medical insurance, 00:03:20

especially those who are living the American dream. 00:03:24

Today is the day of the move for Larry and Donna Smith. 00:03:38

They have loaded all their belongings into these two cars 00:03:47

and are heading to Denver, Colorado, 00:03:52

to their new home. 00:03:56

Hello. 00:03:59

Their daughter's backyard. 00:04:02

Home, sweet home. 00:04:04

Look at all this. 00:04:07

We will get organized. 00:04:09

Yes, of course. 00:04:10

Of course. 00:04:12

What will we do with the computer? 00:04:13

It stays. It stays there. 00:04:14

Here, on this side, is where Heather thinks we could put the bunk beds. 00:04:17

Now I understand what she meant. 00:04:22

Yes. 00:04:24

Who would have imagined that Larry and Donna would end up like this? 00:04:26

Both had good jobs. 00:04:30

She was the editor of a newspaper, 00:04:33

and he was a union driver. 00:04:36

They raised six children and all studied in good centers, 00:04:39

like the University of Chicago. 00:04:42

But Larry suffered a heart attack, 00:04:45

and another, 00:04:48

and another. 00:04:50

Then Donna contracted cancer. 00:04:53

Although they had medical insurance, 00:04:57

the franchises and copayments soon reached such an amount 00:05:00

that they could no longer continue living in their home. 00:05:04

If somebody had told me ten years ago 00:05:08

that this would happen to us because of medical insurance, 00:05:11

I would have told them that it was unthinkable, 00:05:13

that in the United States they would not allow something like this to happen. 00:05:15

My God. 00:05:19

Are we going to throw the towel? 00:05:23

No. 00:05:25

But it's very hard. 00:05:27

They are ruined. 00:05:30

They had to move in with their daughter. 00:05:32

We'll take care of it. 00:05:35

We have emptied the closets so that you have space. 00:05:38

Great. Very good. 00:05:41

Even her son, Danny, moved from the other end of the city 00:05:45

to welcome them to Denver. 00:05:48

What will happen to people like you? 00:05:50

I don't know. Good question. 00:05:52

You're supposed to pay a $9,000 franchise, as I understand. 00:05:54

That's part of medical care, 00:05:57

and people like Kathy or I have to come and help you with the move 00:05:59

every five years, every two years, every year, 00:06:02

because you don't have any money left to go back to where you were. 00:06:04

That's what Russell always says. 00:06:07

I'm sorry. This is not what we wanted to happen to us in life, 00:06:09

and we're doing what we can to change it. 00:06:12

You don't know what it feels like at 50-something years old 00:06:15

to have to turn to my 20-something-year-old son for help. 00:06:19

It's going to be hard for about four, five, six, seven months. 00:06:23

It's going to be hard. 00:06:26

I have the overwhelming feeling 00:06:28

that we're going to have problems wherever you go. 00:06:30

Yeah. 00:06:33

But I don't know what to do about it. 00:06:35

Yeah. 00:06:37

It was a coincidence that her daughter's husband, Paul, 00:06:43

had to leave for work on the day they arrived. 00:06:46

We have to go. Call us. 00:06:50

Paul was a contractor, but there wasn't a lot of work lately, 00:06:52

so he accepted one outside the city. 00:06:55

I hope you'll call us. 00:06:58

I'll send you an e-mail. 00:07:01

You're going to be OK, kids. 00:07:07

Weird situation, isn't it? 00:07:14

Do you know where your dad's going? 00:07:20

Iraq. 00:07:22

What's he going to Iraq for? 00:07:24

To do some fountain work. 00:07:26

Oh, God. 00:07:34

This I do early in the morning. 00:07:37

The first thing I do is this, I clean here. 00:07:39

At 79 years old, Frank Ardill should be resting on any beach. 00:07:44

But even though he hired insurance with Medicare, 00:07:49

it doesn't cover the total cost of the medication 00:07:52

he and his wife need. 00:07:55

Good. 00:07:59

Being that I'm employed here, 00:08:00

my medication is free. 00:08:02

That's why I have to keep working. 00:08:04

Until I die. 00:08:07

There's nothing wrong with that. 00:08:09

Let's see. 00:08:12

I always have to be very careful, 00:08:13

because there's always things spilling out. 00:08:15

Sometimes milk spills out. 00:08:18

Tomato sauce is a problem. 00:08:20

It takes half an hour to clean it. 00:08:22

I make sure that in the corridors everything is clean. 00:08:24

If I see something, I pick it up, 00:08:28

whether it's paper or garbage. 00:08:30

One day I had the keys in my hand, 00:08:35

and they fell in there. 00:08:37

I had to get in to get these out. 00:08:39

It's a sad situation. 00:08:45

If there are golden years, I don't see them. 00:08:49

I assure you. 00:08:52

They prescribed an analgesic for my hip, 00:08:56

and she said, 00:08:59

Frank, it's worth $213. 00:09:00

It was too expensive. 00:09:02

I didn't take it. 00:09:03

No, I rejected it. 00:09:04

I said no. 00:09:05

I had to go back. 00:09:06

What's in those new medications? 00:09:07

$213. 00:09:09

I don't think we need half of what they prescribe, 00:09:10

because I've never taken medication 00:09:13

until now that I'm getting older. 00:09:15

I don't know. 00:09:17

I don't think I've ever taken aspirin. 00:09:18

I do a little bit of brandy. 00:09:20

I don't really know how it happened, 00:09:27

but the suitcase got stuck in the back seat. 00:09:29

Laura Bunham suffered a frontal collision 00:09:32

at more than 70 kilometers per hour 00:09:34

that made her lose consciousness. 00:09:36

The paramedics took her out of the car 00:09:38

and took her to an ambulance to take her to the hospital. 00:09:40

I got a bill from my insurance company 00:09:43

where they specified that they didn't cover the ambulance ride 00:09:45

because it hadn't been approved. 00:09:48

I don't know exactly when it was supposed to be approved. 00:09:50

Like, in the car, while I was unconscious? 00:09:53

Before I got in the ambulance? 00:09:56

Or I should have grabbed my cell phone 00:09:58

and called while I was in the ambulance. 00:10:01

I don't know. 00:10:04

This is crazy. 00:10:05

I applied for a medical insurance for Jason. 00:10:10

They denied it. 00:10:13

The reasons were his weight and height. 00:10:14

Jason is 1.82 meters tall and weighs 58 kilos. 00:10:17

I applied for medical coverage at Blue Cross Blue Shield 00:10:23

and they told me that my body mass index was too high. 00:10:26

I'm 1.55 meters tall and weigh 79 kilos. 00:10:29

I always thought that the insurance companies 00:10:37

were there to help us. 00:10:40

And I asked people on the Internet 00:10:42

if they had had similar problems with their medical insurance. 00:10:45

In 24 hours, I received more than 3,700 answers. 00:10:50

And by the weekend, more than 25,000 people 00:10:56

had sent me real horror stories with their insurance. 00:10:59

Some of them didn't even wait for me to answer them. 00:11:04

Like Doug Now, who took notes on the matter without me knowing. 00:11:09

When his daughter, Annette, was nine months old, 00:11:15

they found out that she was going deaf. 00:11:18

His insurance company, Cigna, 00:11:20

said that they would only pay for the implant for one of his ears. 00:11:22

According to the letter they sent him, 00:11:26

the implant in both ears was in the experimental phase. 00:11:28

If a cochlear implant is good for one ear, 00:11:31

how can it be said that it's not good for the other? 00:11:34

Especially when it's a girl who's learning to speak. 00:11:38

It's important that she hears from both sides of her head. 00:11:42

So he decided to send a letter to Cigna. 00:11:47

This is from Cigna. 00:11:50

The renowned filmmaker Michael Moore 00:11:51

is collecting information for his next film, 00:11:53

and I have informed him of Cigna's lack of consideration for his insurance. 00:11:56

Has your director-general appeared in any film yet? 00:12:01

Shortly afterwards, 00:12:06

he received a call from Cigna's headquarters. 00:12:07

Tuesday, 8.54 a.m. 00:12:11

Hello, Mr. Now. 00:12:14

This is Edward from Cigna Health Care. 00:12:15

I'm calling about your daughter, Annette. 00:12:18

I have good news for you. 00:12:20

The specialist has reviewed the case 00:12:22

and has changed his mind about your previous negative. 00:12:24

Therefore, the request for a second cochlear implant has been approved. 00:12:27

Thank you. 00:12:30

It's clear that it has worked, 00:12:33

because in July, Annette will have her second implant. 00:12:35

Dear Mike, I work in that sector. 00:12:38

I work in a health insurance company. 00:12:40

I began to receive hundreds of letters of another nature, 00:12:42

from people who worked in health insurance companies. 00:12:45

They had seen everything and were fed up. 00:12:49

And it's a corrupt system. 00:12:52

Health insurance companies are disgusting. 00:12:53

Like Becky Malky, 00:12:56

whose mission is to keep the sick away 00:12:57

from one of the largest health insurance companies in the United States. 00:13:00

People call me and ask me about the insurance quotas. 00:13:03

There are certain previous conditions 00:13:07

that insurance companies don't want to know about. 00:13:09

Diabetes, heart failure, certain types of cancer. 00:13:12

If you have any of these diseases, 00:13:16

it's almost impossible to get a medical insurance. 00:13:18

Is the list of diseases that inhibit you very long? 00:13:21

Yes, it's very long. 00:13:24

It's a very long list. 00:13:26

It could go around the whole house. 00:13:28

If you have any of these diseases, 00:13:31

you can't get an insurance. 00:13:34

Sometimes you know in advance, 00:13:55

as soon as they finish the application, 00:13:57

that they'll deny it. 00:13:59

And you're like, 00:14:00

God, once I had a couple. 00:14:01

And they were so happy because... 00:14:04

I'm going to cry. 00:14:06

They were so happy to have... 00:14:07

We filled out the application, 00:14:09

and the husband came home late from work. 00:14:11

And the woman said, 00:14:14

don't worry, honey, everything will be fine, 00:14:15

because now we have a medical insurance. 00:14:17

And when I finished the application, 00:14:20

I already knew that they would deny it to both 00:14:22

because of the information I had about their health. 00:14:24

And seeing them so happy, 00:14:26

I thought, 00:14:27

God, in a couple of weeks, 00:14:28

they're going to get that call that says 00:14:29

that they're not meeting the conditions 00:14:31

to get the insurance. 00:14:33

And I just felt so bad, 00:14:35

because I knew it, 00:14:36

and I couldn't do anything to them. 00:14:37

I felt so miserable. 00:14:40

And that's why I'm so reluctant to talk to people on the phone, 00:14:42

because I don't want to know them. 00:14:45

I don't want to know anything about their lives, 00:14:47

I just want to limit myself, 00:14:49

do my job, and leave, 00:14:51

because I can't stand the stress. 00:14:52

Even though Becky is reluctant to talk to people on the phone, 00:14:55

there are 250 million Americans 00:14:58

who are ready to get a medical insurance. 00:15:01

Because everyone deserves a medical insurance to their measure. 00:15:03

Free calls. 00:15:06

Let's meet some of those satisfied insured clients. 00:15:07

Maria hired him at Blue Shield, 00:15:10

and Diane at Horizon Blue Cross. 00:15:12

BCS insures Laurel, 00:15:15

and Caroline at Cigna. 00:15:17

Luckily, they have full coverage. 00:15:20

I ended up being diagnosed with retroperitoneal cancer. 00:15:23

Brain tumor. 00:15:26

Breast cancer. 00:15:27

Brain tumor in the right temporal lobe. 00:15:28

Since they were insured, 00:15:30

at the office, they received them with a red carpet. 00:15:32

They asked me to go see a neurologist. 00:15:35

The way they were going to do it, 00:15:38

they were going to excercise him. 00:15:40

They scheduled the operation for December 9th. 00:15:41

There is a test that you can take 00:15:43

to find out if the chemotherapy is going to work or not. 00:15:47

They received their treatment, 00:15:50

but not without first battling with the insurance companies. 00:15:52

They were investigating if it was a pre-existing disease. 00:15:54

That was not medically necessary. 00:15:57

According to them, it was still experimental. 00:15:59

They didn't consider it quite serious. 00:16:01

Diane died of the tumor that was not serious. 00:16:03

Laurel's cancer spread throughout the body. 00:16:06

The experimental test showed 00:16:10

that Caroline needed chemotherapy. 00:16:12

While she was on vacation in Japan, 00:16:14

Maria got sick, 00:16:16

and there was a magnetic resonance 00:16:18

that Blue Shield of California refused to approve. 00:16:20

In Japan, the doctors assured her 00:16:22

that she had a brain tumor. 00:16:24

Blue Shield's doctors had repeated several times 00:16:26

that she had no tumor. 00:16:28

Artayal said to them, 00:16:30

Well, what I'm sure of is that I have a lawyer. 00:16:31

Maria Guatanave against Blue Shield California. 00:16:34

March 13, 2003. 00:16:36

I want you to read document one. 00:16:38

Please tell me what it is about. 00:16:41

It denies the referral to an ophthalmologist. 00:16:44

Is it your signature in the document? 00:16:50

Yes. 00:16:53

I want you to read document two. 00:16:54

This is a denial of a request 00:16:56

for a magnetic resonance imaging test of the brain. 00:17:00

Does it have your signature? 00:17:04

Yes. 00:17:06

Doctor, let's move on to document three. 00:17:07

Read it, please. 00:17:09

It is a denial of a referral to a neurosurgeon. 00:17:11

Can you explain to me how you came to sign this denial letter? 00:17:17

It is a standard signature that appears in all denials. 00:17:23

Is it your signature or is it a stamp? 00:17:26

It's a stamp. 00:17:28

Did you ever see the denial letter 00:17:29

before your signature was stamped on it? 00:17:33

No. 00:17:36

The denial letters are basically the same. 00:17:37

This is the type of letter they send. 00:17:41

The answer is no. 00:17:43

No, exactly. 00:17:44

The true definition of a good medical director 00:17:46

is someone who saves a lot of money for the company. 00:17:49

Dr. Linda Pino was a medical inspector at Humana. 00:17:52

She left her job because she didn't like her way of doing business. 00:17:55

When I started, they told me I had to keep 10% of denials. 00:18:00

Weekly, they gave us reports of all the cases we reviewed, 00:18:04

the approved percentage, the denied percentage, 00:18:07

and our real percentage of negatives. 00:18:10

And in another report, 00:18:13

it was compared to the rest of the medical inspectors. 00:18:14

The doctor with the highest percentage of rejection received a bonus. 00:18:18

Seriously? 00:18:21

You mean that as a doctor who worked for a insurance company 00:18:22

and denied assistance to many people, 00:18:25

he received a bonus? 00:18:27

That's how the system works. 00:18:28

Any payment to a request is considered a medical loss. 00:18:30

That's the terminology used in the sector. 00:18:33

When you don't spend money on someone, 00:18:36

you deny their attention, 00:18:38

or you make a decision that makes them save money instead of spending it, 00:18:40

it's a benefit for the company. 00:18:44

This is Tarsha Harris. 00:18:48

Blue Cross didn't deny her treatment. 00:18:50

In fact, she approved her surgery. 00:18:53

But then they found out 00:18:56

that in the distant past, 00:18:58

she'd had... 00:19:00

candidiasis. 00:19:02

Apparently, it's very common. 00:19:06

Men and women can contract candidiasis. 00:19:08

So they gave me a cream for the infection, 00:19:10

a generic cream, and... 00:19:13

and I got cured. 00:19:15

When she later applied for medical insurance, 00:19:16

she was only obliged to declare serious illnesses. 00:19:18

Candidiasis was something else. 00:19:22

It's not a serious illness. 00:19:24

She did the right thing. 00:19:26

In fact, until they didn't have to spend money, 00:19:28

they didn't look at anything. 00:19:30

If they'd taken five minutes, 00:19:32

they'd have known about candidiasis from the start. 00:19:34

They just had to look at their medical history or talk to their doctor. 00:19:36

Because of an undeclared candidiasis, 00:19:39

Blue Cross disagreed with Tarsha Harris. 00:19:41

She thought that was over the top. 00:19:44

But Blue Cross backed down 00:19:46

and warned the doctors that she wouldn't handle the expenses, 00:19:48

that they should ask Tarsha for the money. 00:19:51

And all because I had a simple candidiasis. 00:19:53

That's all. 00:19:56

I'm still a little bit resentful 00:19:58

because I don't trust medical insurance now. 00:20:00

I feel like they're always looking for a way not to pay. 00:20:02

And what's the point of helping someone who's sick? 00:20:05

They've got enough problems. 00:20:08

This is Lee Einer. 00:20:13

If they couldn't turn you down during the application process 00:20:15

or deny the treatment that the doctor recommended to you, 00:20:19

and finally paid for the operation, 00:20:22

send Lee. 00:20:27

The hard hand. 00:20:28

His job is to get the company's money back, no matter what. 00:20:30

All he has to do is find an error in the application 00:20:34

or a pre-existing illness that you don't even know you've had. 00:20:38

We're going to go in like it's a murder case. 00:20:42

In other words, 00:20:46

a whole unit is going to look at your clinical history 00:20:47

over the last five years. 00:20:50

They're going to look for anything 00:20:52

that indicates that you've hidden something, 00:20:54

that you've distorted something, 00:20:56

so that they can cancel the policy. 00:20:58

Or increase the premiums so much that you can't pay them. 00:21:01

And if we couldn't find anything that you didn't declare during the application, 00:21:06

you can still be fired for a pre-existing illness, 00:21:10

just because you haven't received treatment for it. 00:21:13

In some states it's legal 00:21:17

what they call the pre-existing illness of the prudent person. 00:21:19

It's a mouthful, I know. 00:21:22

But what that says is that if, 00:21:24

prior to your insurance payment, 00:21:26

you had any symptom 00:21:28

which would normally have led a prudent person 00:21:30

to request medical treatment, 00:21:33

then what made that symptom a symptom 00:21:36

is also going to exclude you. 00:21:41

I know. 00:21:45

It's, it's a very good enough bet, that's how it works. 00:21:48

They're supposed to be fair and impartial, 00:21:52

but to an insurance company, 00:21:54

they only care about their damn money. 00:21:56

So, it's not involuntary, 00:21:58

it's not a mistake, 00:22:00

it's not an oversight, 00:22:02

you're not slipping through the cracks. 00:22:04

Somebody made that trap and you slipped through it. 00:22:06

And their intention is to maximize their profits. 00:22:10

Looking back, I don't know if I killed anybody. 00:22:15

Did I do harm to those guys? 00:22:18

Yeah. 00:22:20

Hell yeah. 00:22:22

I haven't worked for an insurance company for a long time, 00:22:26

and I don't think that really serves to absorb 00:22:29

my participation in that obsession. 00:22:32

But I am happy not to continue in it. 00:22:38

Every month there was a new drug that the doctor wanted to try, 00:23:00

and my insurance denied it. 00:23:04

In their letters they told me that it was either not a medical necessity, 00:23:06

or that it was not suitable for that specific type of cancer, 00:23:10

and they denied it. 00:23:14

Then we thought about the bone marrow transplant. 00:23:16

There were cases in which it had stopped the cancer, 00:23:19

even if it had completely cured it. 00:23:22

Tracy's doctor said that this treatment had been successfully 00:23:24

tried in many other patients. 00:23:28

If one of Tracy's brothers turned out to be a compatible donor, 00:23:30

there were promising bone marrow treatments to beat Tracy's cancer. 00:23:34

Two weeks later, the nurse called me about the bone marrow, 00:23:40

and she told me, 00:23:43

we've got the results. 00:23:44

Your younger brother is a perfect donor. 00:23:45

We were sad. 00:23:49

You know, 00:23:51

imagine, 00:23:52

I think that's the happiest I've seen him 00:23:53

in a long time. 00:23:57

So, 00:24:00

I asked for it, and they denied it, 00:24:02

because it was experimental. 00:24:04

So I found out that there was a board of directors in our medical plan 00:24:07

that worked in my hospital, 00:24:11

and they were the ones who made the final decision 00:24:13

about what was approved and what was rejected. 00:24:15

Julie, her husband, and her son, Tracy Jr., 00:24:18

requested a meeting with the board of directors of their medical insurance, 00:24:22

the people who had the power to approve their request. 00:24:26

They told Julie that they understood their situation. 00:24:29

I said, 00:24:33

that's not going to help me at all when I bury my husband next year. 00:24:34

And I told them, 00:24:37

if I were the wife of Bruce Van Cleef, 00:24:39

our board of directors, 00:24:43

they would approve it. 00:24:46

No, it's not like that. 00:24:48

It's not like that, they said. 00:24:49

Or maybe if my husband were white. 00:24:51

And I got up and I left. 00:24:53

When we got home, 00:24:56

I found him locked in the bathroom. 00:24:58

And I knocked on the door and I said, 00:25:01

what are you doing there? 00:25:02

Nothing. 00:25:05

And I opened the door, 00:25:06

because he always said, 00:25:07

what do you think I'm doing? 00:25:08

And I saw him sitting there crying. 00:25:10

And he said, why me? 00:25:15

I'm a good person. 00:25:17

And I said, we're not going to give up. 00:25:19

We're strong, right? 00:25:22

And he said, 00:25:24

you know, 00:25:27

now I can see that I'm going to die. 00:25:28

He said, but I can leave anything in the world. 00:25:30

But I don't want to leave you or Tracy. 00:25:34

The doctor told me he was going to die in three weeks. 00:25:40

And, 00:25:44

on January 13th, which was my birthday, 00:25:47

he went to sleep. 00:25:51

And he died five days later here at home. 00:25:55

He was my best friend. 00:25:59

He was my soulmate. 00:26:02

He was the father of my son. 00:26:04

And we were going to grow old together. 00:26:08

They just took everything that matters. 00:26:12

I want to know why. 00:26:18

Why my husband? 00:26:19

Why wasn't he given a chance to live? 00:26:22

You preach dreams and values. 00:26:26

We care sick for the doctor, the poor, 00:26:28

that we're a healthy group. 00:26:30

You don't like a doctor who doesn't give him a stop. 00:26:32

You left him a chance and didn't give him a stop. 00:26:35

It was as if he was nothing. 00:26:39

And I want people to have their consciences about him. 00:26:43

And I hope they do. 00:26:46

I don't think it did anything to him. 00:26:47

At all. 00:26:49

My name is Linda Pino. 00:27:07

I am here to make a public confession. 00:27:09

In the spring of 1987, as a doctor, 00:27:13

I denied a man a necessary operation 00:27:17

that would have saved his life. 00:27:20

And that caused his death. 00:27:22

No person or entity demanded responsibility from me. 00:27:25

Because, in fact, what I did 00:27:29

was I saved half a million dollars for the company. 00:27:31

And, furthermore, acting that way, 00:27:35

I achieved a good reputation as a medical director. 00:27:38

And it ensured a continuous rise in the health care sector. 00:27:41

I went from making hundreds of dollars a week 00:27:45

as a medical inspector 00:27:48

to having a six-figure income as an executive doctor. 00:27:50

In all my work, 00:27:54

it was my duty as a priority 00:27:55

to use my medical experience 00:27:57

for the economic benefit of the organization I worked for. 00:27:59

And I was told on several occasions 00:28:04

that I didn't deny medical care, 00:28:06

I just denied payment. 00:28:08

I know how insurance companies mutilate and kill patients. 00:28:10

So I'm here to tell you about the dirty work of health care. 00:28:13

And I'm haunted by the thousands of files 00:28:16

where I wrote that lethal word. 00:28:19

Denied. 00:28:21

Thank you. 00:28:22

How did we get to the point 00:28:27

where health insurance doctors 00:28:29

are actually responsible for the death of patients? 00:28:31

Who invented this system? 00:28:38

How did all this start? 00:28:41

Where did health insurance doctors start? 00:28:46

Thanks to a miracle, 00:28:53

the magnetic tape, we know. 00:28:54

It's whether we can include 00:29:10

these health maintenance organizations 00:29:12

like Edgar Kaiser's hermeneutic thing. 00:29:14

This is a climate enterprise one. 00:29:23

And the reason he could do it, 00:29:33

I had Edgar Kaiser come in and talk to me about this. 00:29:36

And I want to do it someday. 00:29:38

All the incentives are toward less medical care 00:29:40

because it will be the less care they give us, 00:29:43

the longer it takes. 00:29:45

This is a climate enterprise one, 00:29:47

and the incentives are on the right way. 00:29:49

I am proposing today a new national health strategy. 00:29:56

The purpose of this program is simply this. 00:30:00

I want America to have the finest health care in the world. 00:30:03

And I want every American 00:30:07

to be able to have that care when he needs it. 00:30:09

37 million Americans are not protected 00:30:38

from lethal diseases. 00:30:41

The poorest are the poor, 00:30:43

who may now have to wait for the necessary medical attention 00:30:45

until it is too late. 00:30:47

That went on for years, 00:30:49

until this man came riding to the city, 00:30:51

bringing his lady with him. 00:30:54

I know what it lays. 00:30:58

I'll take you there. 00:31:01

Ain't nobody crying. 00:31:03

I'll take you there. 00:31:05

I'll take you there. 00:31:08

I'll take you there. 00:31:12

Some men could not resist. 00:31:17

Today I am announcing the formation 00:31:20

of the President's Task Force on National Health Reform, 00:31:22

chaired by the First Lady, Hillary Rodham Clinton. 00:31:26

Hillary Rodham Clinton decided that health care 00:31:29

for everyone would be her top priority. 00:31:32

Universal coverage now, 00:31:35

and will not depend upon where you work, 00:31:37

whether you work, or whether you have a pre-existing condition. 00:31:39

Health care that can never be taken away. 00:31:42

Some Republicans complain that Mrs. Clinton has a blank card 00:31:44

because she is the President's wife. 00:31:47

It's fairly risky business, I believe, 00:31:49

that President Clinton did to put his wife in charge 00:31:51

of some big policy program. 00:31:54

And while I don't share the Chairman's joy 00:31:56

at our holding hearings on a government-run health care system, 00:31:58

I do share his intention to make the debate 00:32:02

and the legislative process as exciting as possible. 00:32:05

I'm sure you will do that, Mr. Armey. 00:32:08

We'll do the best we can. 00:32:11

You and Dr. Kevorkian. 00:32:13

Ho, ho, ho, ho, ho, ho. 00:32:15

I have been told about your charm and wit, 00:32:20

and let me say, 00:32:22

the reports on your charm are overstated 00:32:24

and the reports on your wit are understated. 00:32:27

Thank you, thank you very much. 00:32:29

Creo gran alboroto en Washington. 00:32:32

Do you really want the federal government to control your health care? 00:32:35

You won't have a choice of your own doctor. 00:32:38

Government mandates. 00:32:39

Less government. 00:32:40

More government control. 00:32:41

More government. 00:32:42

And less control for you and your family. 00:32:43

When your mama gets sick, 00:32:45

she might talk to a bureaucrat instead of a doctor. 00:32:46

This is a total mess, and it's about to get messier. 00:32:49

Not this big bureaucratic, socialistic plan that they have. 00:32:51

Socialist takeover. 00:32:54

Socialized medicine. 00:32:55

What really amounts to a giant social experiment. 00:32:56

Red Nightmare. 00:33:00

Oh, socialized health care. 00:33:03

What other thing could infuse us with more fear than that? 00:33:06

And those who are dedicated to sowing terror against socialized health care 00:33:10

have always been the good doctors of the American Medical Association. 00:33:14

This would put the government smack into your hospital. 00:33:18

Defining services. 00:33:21

Setting standards. 00:33:23

Establishing committees. 00:33:24

Calling for reports. 00:33:26

Deciding who gets in and who gets out. 00:33:28

After all, the government has to treat everyone fair and equal, don't you know? 00:33:30

Take us all the way down the road to a new system of medicine for everybody. 00:33:34

Yes, health care for everyone. 00:33:39

Lama didn't want that. 00:33:42

And to make it even clearer, 00:33:45

they organized thousands of meetings all over the country 00:33:47

where they invited the neighbors to listen to the recording of a well-known actor 00:33:51

about the evil of socialized health care. 00:33:57

You have to go someplace else. 00:34:21

All of us can see what happens once you establish the precedent 00:34:23

that the government can determine a man's working place and his working methods. 00:34:27

And behind it will come other federal programs 00:34:32

that will invade every area of freedom as we have known it in this country. 00:34:35

Until one day we will awake to find that we have socialism. 00:34:39

Burn, baby, burn! 00:34:45

And I want now to introduce to you the president 00:34:47

because he loves the Easter egg roll. 00:34:51

In the next seven years in the White House, 00:34:54

they didn't allow him to be mentioned again. 00:34:57

Is anybody here older than two? 00:35:00

No. 00:35:02

No. 00:35:03

No. 00:35:04

No. 00:35:05

No. 00:35:06

No. 00:35:07

No. 00:35:08

No. 00:35:09

No. 00:35:10

No. 00:35:11

No. 00:35:12

No. 00:35:13

Is anybody here older than two? 00:35:15

It's been a decade and a half, 00:35:17

and the United States still doesn't have a universal health plan. 00:35:19

The United States fell to 37th place in health care worldwide, 00:35:23

just above Slovenia. 00:35:28

Who said we would close their legs? 00:35:30

Keep closing. 00:35:32

Does it hurt? 00:35:33

No, it's fine. 00:35:34

Thank you, uncle. 00:35:35

But it's understandable, 00:35:36

because the Congress was busy in other matters. 00:35:37

Mr. Speaker, today I rise to offer congratulations 00:35:40

to the confectioners at Justborn Incorporated 00:35:42

as they celebrate the 50th anniversary 00:35:45

of one of their most recognized and celebrated products, 00:35:47

not to mention my daughter's favorite, marshmallow peeps. 00:35:50

Health care companies entered the 21st century 00:35:53

without any kind of control. 00:35:57

Humana doubles its profits in the fourth quarter. 00:35:59

Its prospects for this year are improving. 00:36:01

UnitedHealth has tripled its share price. 00:36:03

Obtaining unprecedented profits. 00:36:05

Aetna surpasses expectations. 00:36:07

Unexpected benefits like Aetna. 00:36:08

There are many rich shareholders. 00:36:10

Will they be willing to share part of that wealth? 00:36:11

Their directors were multimillionaires 00:36:15

and they eluded the law whenever they wanted. 00:36:19

But their greatest achievement 00:36:24

was buying the US Congress. 00:36:26

They had four people for each member of the Congress. 00:36:33

They even managed to buy old adversaries. 00:36:38

Hillary was rewarded for her silence. 00:36:42

She became the second senator 00:36:44

to receive the most money from health care companies. 00:36:46

In another time, enemies, 00:36:51

health care companies, 00:36:52

support Clinton. 00:36:53

We give the entire health care system 00:36:55

to insurance companies. 00:36:57

Do they have absolute control? 00:36:59

Well, absolute control, no. 00:37:01

Pharmaceutical companies 00:37:03

also bought members of the Congress. 00:37:05

This is what it took to buy these men 00:37:08

and this woman. 00:37:11

This man 00:37:15

and this man 00:37:17

and him too. 00:37:19

And the biggest check has been reserved for the end. 00:37:26

Why did they pay all that money? 00:37:30

To approve a bill. 00:37:32

A law to help the elderly with their recipes. 00:37:35

Of course, it was a law to give 00:37:49

800 billion dollars of our taxes 00:37:51

to pharmaceutical companies and health insurance companies, 00:37:54

allowing laboratories to charge what they wanted 00:37:57

and turning private health insurance companies 00:38:00

into their intermediaries. 00:38:02

Everyone was going to receive their paycheck. 00:38:04

And the person they chose to carry out this task 00:38:06

was the congressman Billy Towson. 00:38:08

He was the man for this job 00:38:11

because he had a secret weapon. 00:38:13

Everyone wanted their mothers, 00:38:34

but they didn't want ours as much as they wanted theirs. 00:38:43

What they didn't tell us 00:39:01

was that the elderly could end up paying more than before 00:39:03

for their medical recipes. 00:39:06

More than two-thirds of the older citizens 00:39:08

continued to pay more than 2,000 dollars a year. 00:39:11

And when it was all over, 00:39:14

14 members of Congress who had intervened in this law 00:39:16

left their posts in Congress 00:39:19

and went to work in the health care sector. 00:39:21

That's what this congressman did. 00:39:25

Billy Towson left Congress 00:39:29

to become the director-general of Pharma, 00:39:32

the pharmaceutical industry's pressure group, 00:39:35

for a salary of 2 million dollars a year. 00:39:38

Oh, it was a happy day in Washington. 00:39:41

Many Americans knew 00:39:44

that they would never see universal health care. 00:39:46

That's why some of them 00:39:50

decided to look for help elsewhere. 00:39:52

We're driving across the Detroit River. 00:39:59

Back there you can see the Renaissance Center. 00:40:02

That's the Renaissance Center, 00:40:05

the headquarters of General Motors, 00:40:07

the center of Detroit, Los Rascacielos. 00:40:09

From this bridge, the view is really beautiful. 00:40:11

This is Adrienne Campbell, 00:40:14

a single mother who, at the age of 22, 00:40:16

became cancer-prone. 00:40:19

I became cancer-prone 00:40:21

and the insurance company didn't cover my expenses. 00:40:23

They said they wouldn't pay me 00:40:26

because, at 22, I shouldn't have cancer. 00:40:28

I was too young. 00:40:31

Drowning in debt, but cured of cancer, 00:40:33

Adrienne was fed up with the American health care system. 00:40:36

She had a new plan. 00:40:40

I have everything ready, 00:40:42

even before I get to the border. 00:40:44

I have my passports, I have the money on hand. 00:40:46

Going to the other side costs $3.25. 00:40:49

I've got everything here, ready to go. 00:40:52

Aurora, you have to be quiet now. 00:41:01

Citizen? 00:41:07

American. 00:41:08

Where do you live? 00:41:09

In Michigan. 00:41:10

That's not recording, is it? 00:41:11

No. 00:41:12

Good. 00:41:13

She may live in Michigan, 00:41:14

but 10 streets beyond the border, 00:41:16

Adrienne becomes Canadian. 00:41:19

How long have you been living here? 00:41:21

Three months? 00:41:23

A couple of months, 00:41:24

but I haven't asked for the health card yet. 00:41:25

Okay. 00:41:28

Because I still have mine. 00:41:29

I'll take 10 minutes. 00:41:30

Okay. 00:41:31

No problem. 00:41:32

Okay? 00:41:33

Okay, thank you. 00:41:34

I put down Kyle's address at the clinic, 00:41:35

and when they asked me what relationship we had, 00:41:37

I said we were a couple, 00:41:40

even though we weren't married. 00:41:42

I don't like to lie, and I don't like liars. 00:41:44

This is a little lie, 00:41:46

and that's how I save money. 00:41:48

You don't have to bring the health card 00:41:51

when you go to the hospital. 00:41:53

It's a service. 00:41:55

You don't have to worry. 00:41:56

You don't have to go crazy to get it. 00:41:57

Don't stress yourself. 00:42:00

They called the police. 00:42:07

The presence of our cameras 00:42:08

made the clinic suspect something was wrong. 00:42:09

I don't think they're going to see me now, 00:42:12

so I have another idea. 00:42:14

I'm going to try it at the other clinic. 00:42:17

We've been in front of another clinic before. 00:42:20

The police have already been there. 00:42:24

Look. 00:42:26

Yes, what Adrian was doing was illegal, 00:42:28

but we're Americans. 00:42:31

We enter other countries when we need to. 00:42:33

It's a trap, but we're allowed to. 00:42:36

It's frustrating to have to get married 00:42:42

to solve a problem. 00:42:44

In this way, it will automatically be covered. 00:42:45

We marry Canadians for health care. 00:42:48

He's using me. 00:42:51

Sounds like a good idea. 00:42:53

We'll see if it works. 00:42:55

We'll create a new trend. 00:42:57

In Canada, everyone gets free health care. 00:43:00

Aren't you delighted? 00:43:03

No, unfortunately, it's not like that. 00:43:04

You have to wait months for treatments 00:43:06

that you get here in a week or ten. 00:43:08

In Canada, you have to wait nine or ten months 00:43:10

to get a step-marker. 00:43:12

Many Canadians think it's the same health care system 00:43:14

that's really sick. 00:43:17

They pay less to their doctors. 00:43:19

Surgeons only do a limited number of operations a year 00:43:21

with a limited number of new equipment. 00:43:24

It's easier for their pet to get a magnetic resonance 00:43:27

here in the United States. 00:43:30

You die of cancer waiting for chemotherapy 00:43:31

because there's only one machine in all of Ottawa. 00:43:33

You think socialized medicine is a good idea? 00:43:35

Ask a Canadian. 00:43:38

So I thought, who better to ask 00:43:41

than my Canadian relatives, Bob and Estelle. 00:43:43

But they resisted crossing the border with the United States 00:43:46

and met with me in Sears, Canada. 00:43:50

Now, what are you guys doing here? 00:43:54

Contracting insurance. 00:43:56

We're going to the United States. 00:43:58

We're going to the United States to see you. 00:44:00

Well, you just have to cross the river. 00:44:02

Yes. 00:44:04

You wouldn't even go to Michigan for a couple of hours 00:44:05

without that insurance? 00:44:07

No, no way. 00:44:09

We're very clear about that. 00:44:10

We wouldn't. 00:44:12

Imagine if someone punched us in the mouth or something like that. 00:44:13

You don't want to get caught by the American health system. 00:44:16

Exactly, yes. 00:44:19

We have nothing against the Americans or their country. 00:44:20

It's nothing like that. 00:44:24

We're nice and simple people. 00:44:26

Yes, well, you're not very simple, 00:44:28

but of course you're very nice. 00:44:30

I decided to explore more deeply his anti-American vision 00:44:33

of good Canadian cuisine. 00:44:36

We have a friend who went to Hawaii 00:44:39

and he suffered a brain injury while he was there. 00:44:42

And before he was allowed to come home, 00:44:46

he had charged a debt of more than $600,000. 00:44:49

So what middle-class Canadian could observe that? 00:44:54

I'm sorry that you have to worry about something like that. 00:44:58

We're not criticizing your country. 00:45:02

We're just explaining to you 00:45:04

why we can't afford to be without insurance. 00:45:06

Not even for a day? 00:45:10

Not even for a day. 00:45:12

To better understand his point of view, 00:45:15

I was told to go to a local golf course 00:45:18

and talk to Larry Guthrie, 00:45:20

who suffered an accident playing golf 00:45:22

during his vacation in Florida. 00:45:24

I could hear a noise and I felt a pain. 00:45:26

The tendons had separated from this bone 00:45:28

that holds the biceps in place. 00:45:30

The biceps had come loose like an elastic 00:45:32

and it ended up here, in the chest. 00:45:36

The muscle came off the arm and ended up in the chest? 00:45:38

Yes, it ended up here. 00:45:41

Like all good golfers, 00:45:43

Larry finished his tour before going to the doctor. 00:45:45

That's where he heard the bad news. 00:45:48

I wasn't too worried because I had insurance abroad, 00:45:51

but when they told me it would cost $23,000, $24,000, 00:45:55

I don't know, I thought... 00:45:58

$24,000? 00:46:00

Dollars, yes. 00:46:01

If he had stayed in the United States, 00:46:02

it would have cost him $24,000. 00:46:04

$24,000, yes. 00:46:06

However, he returned to Canada. 00:46:07

Yes. 00:46:09

And in Canada they covered all expenses. 00:46:10

All. 00:46:12

They paid for the operation and it cost him... 00:46:13

Nothing. 00:46:15

Zero. 00:46:16

Zero. 00:46:17

Zero. 00:46:18

And tell me, how do you expect your Canadian compatriots 00:46:19

who don't have your problem, 00:46:22

why do they have to pay them with their taxes, 00:46:24

the problem you have? 00:46:27

It's always been like that, and we expect it to always be. 00:46:29

Right, but if he just had to pay for his problems 00:46:32

and not for the others, he'd just have to take care of himself. 00:46:35

Well, there are lots of people who don't have the means to do that, 00:46:38

and someone has to think about them. 00:46:42

Are you a member of the Socialist Party or...? 00:46:44

No, no. 00:46:47

Green Party? 00:46:48

No. 00:46:49

No, I'm a member of the Conservative Party. 00:46:50

Is that bad? 00:46:54

No. 00:46:56

Well, this is a little confusing. 00:46:58

Well, it shouldn't be, 00:47:00

because when it comes to health issues in Canada, 00:47:02

it doesn't matter which party you're in, 00:47:06

you're affiliated if you're in any. 00:47:08

But to us, we who look across from the other side of the river, 00:47:11

well, why don't you think we believe that? 00:47:14

What's the problem in this issue? 00:47:16

I guess it's the power that doesn't share our beliefs 00:47:18

that health care should be universal. 00:47:24

The Canadians didn't believe it either 00:47:27

until we met a man named Tommy Douglas. 00:47:29

He totally changed our minds. 00:47:32

A man? 00:47:36

A man, yes. 00:47:37

A man did it and... 00:47:38

Could he come over and visit us? 00:47:40

He's dead, unfortunately. 00:47:42

In fact, he's just recently been named 00:47:44

the most important person in Canada. 00:47:47

We think a lot about... 00:47:50

About history? 00:47:52

History. 00:47:53

History? 00:47:54

History. 00:47:55

More than the Prime Minister? 00:47:56

Without a doubt, yes. 00:47:57

Even more than Wayne Gretzky? 00:47:58

Don't tell me. 00:48:00

You can be sure, yes. 00:48:01

A great player. 00:48:03

More than Celine Dion? 00:48:04

A great singer, but more than Celine, yes. 00:48:05

More than Rocky Wilwinkle? 00:48:07

Maybe. 00:48:09

The blade went through the glove that I was wearing 00:48:15

and it slit through my entire group of fingers 00:48:18

and it actually taken them off 00:48:21

and I realized that I needed help immediately. 00:48:23

Well, obviously, 00:48:27

putting fingers, arms or amputated limbs 00:48:28

is one of the most complex operations. 00:48:30

If we're talking about five fingers, 00:48:32

you'd have to wait for the operation to last about 24 hours. 00:48:34

You need four surgeons, 00:48:37

in addition to the nurses, 00:48:38

and two different anesthetists 00:48:39

to perform an operation of that magnitude. 00:48:41

When someone like Brad comes, 00:48:45

we don't have to worry about whether he can pay or not. 00:48:47

He needed immediate help 00:48:50

and we focus on how to help him in the best way possible. 00:48:52

I met this American 00:48:56

who cut off the end of two fingers with a saw. 00:48:58

So when he arrived at the hospital, 00:49:01

they told him that one finger was going to cost him about $60,000 00:49:03

and the other $12,000. 00:49:07

He had to choose which finger he could afford. 00:49:09

Now try to move this finger. 00:49:12

We've never told anyone 00:49:15

that we couldn't pay him back a finger 00:49:17

because the system didn't allow it. 00:49:19

I'm very glad to work in a system 00:49:21

that allows me to be free to take care of people 00:49:23

without having to think about things like that. 00:49:26

Apparently, 00:49:28

none of what they told us about the Canadian system was true. 00:49:29

Maybe it depended on the area of the city. 00:49:32

So I went to the waiting room of a hospital on the other side of the city. 00:49:34

How long did you have to wait to be treated? 00:49:38

20 minutes. 00:49:41

20 minutes. 00:49:42

45 minutes. 00:49:43

See how messy it is. 00:49:44

It is very effective. 00:49:46

Do you need permission to come to this hospital? 00:49:48

No. 00:49:51

No. 00:49:52

No. 00:49:53

We can go wherever we want. 00:49:54

Do you need a pre-approval? 00:49:55

No. 00:49:57

No. 00:49:58

No. 00:49:59

No. 00:50:00

No. 00:50:01

No. 00:50:02

No. 00:50:03

No. 00:50:04

No. 00:50:05

No. 00:50:06

No. 00:50:07

No. 00:50:08

No. 00:50:09

No. 00:50:10

No. 00:50:11

No. 00:50:12

We know that in the United States people pay for the health care service. 00:50:13

But we don't understand that concept because we don't have to deal with that. 00:50:16

They deal with Parkinson's cases, 00:50:20

strokes, 00:50:22

heart attacks. 00:50:23

We are very lucky. 00:50:24

Really. 00:50:26

We complain because the people complain about everything, right? 00:50:27

Of course. 00:50:30

They are Canadians. 00:50:31

But, in general, 00:50:32

it's a fabulous system 00:50:33

that ensures that we get attention from the first one to the last one of the others. 00:50:35

It turns out that Canadians live three years longer than us. 00:50:39

It's easy to understand when you meet compatriots like Eric. 00:50:45

Eric Tannenbaum, from Olympia, Washington, 00:50:57

saved all his life 00:50:59

to be able to cross the famous zebra crossing of Abbey Road in London. 00:51:01

But it wasn't enough for Eric to cross the street like the Beatles did. 00:51:06

He had to do it in his own way. 00:51:11

Here's Eric, about to cross Abbey Road, 00:51:15

walking on his hands. 00:51:17

Damn it! 00:51:24

Try it again. 00:51:26

I can't. 00:51:27

I've dislocated my shoulder. 00:51:28

Does it hurt? 00:51:36

Yes. 00:51:37

There's a hospital at the end of the street. 00:51:38

The British hospital didn't charge Eric anything for his entry. 00:51:42

And only about ten dollars 00:51:47

for all the medicines they gave him. 00:51:49

You'll be whole again, 00:51:52

as Elvis would say. 00:51:54

Yes, I'll get well. 00:51:55

I decided to travel to Great Britain 00:52:00

to find out how a stay at the hospital could get you out for free 00:52:02

and the medicines only cost about ten dollars. 00:52:05

I've come here with a prescription 00:52:10

to buy 30 pills. 00:52:12

How much are they? 00:52:14

Six pounds and sixty-five. 00:52:15

That's the standard price. 00:52:16

Six pounds and sixty-five. 00:52:17

That would be about ten dollars, more or less. 00:52:19

Yes. 00:52:21

And if I needed 60 pills, how much would they cost me? 00:52:23

The same. 00:52:25

And 120 pills? 00:52:26

Always six and sixty-five. 00:52:27

It doesn't matter how many pills there are. 00:52:28

No, no. 00:52:29

And a pill for AIDS or cancer? 00:52:30

It would be six and sixty-five. 00:52:32

If someone is under 16 or over 60, 00:52:34

they're automatically exempt. 00:52:37

So only an adult who works and makes enough money 00:52:39

pays six pounds and sixty-five. 00:52:42

Exactly. 00:52:44

And for everyone else, the medicines are free? 00:52:45

That's right. 00:52:47

There's no money exchange? 00:52:48

None. 00:52:49

You don't have to pay anything? 00:52:50

I'm over 60. I don't pay. 00:52:51

And what's the register for? 00:52:53

I was just wondering, 00:52:57

where's the bread and the milk and the candies? 00:52:59

I can't buy detergent for the washing machine here. 00:53:02

No. 00:53:05

I don't have as many years of training to sell detergents. 00:53:06

No. 00:53:09

Here you go. 00:53:13

Thank you. 00:53:14

I then went to a state hospital 00:53:21

belonging to the National Health Service. 00:53:23

I'm due in seven weeks. 00:53:27

I have six months of remuneration 00:53:30

and I can have six months more. 00:53:32

So I'll take a whole year. 00:53:34

That sounds like a luxury in my country. 00:53:36

Really, it's not like that in the US. 00:53:39

It doesn't work the same. 00:53:42

So what do you pay for being here? 00:53:44

No one pays anything. 00:53:47

Seriously. 00:53:49

I've been asked how people pay for this 00:53:50

and I've told them you don't pay anything. 00:53:53

It's the National Health Service. 00:53:55

Yes. 00:53:57

In the end, you don't get the bill. 00:53:58

No matter what they say, 00:54:02

you have to pay somewhere. 00:54:04

Where's the billing department? 00:54:06

There's no billing department. 00:54:08

See? 00:54:11

How much do they charge you for having a child? 00:54:12

What did I say? 00:54:14

You have to pay before you leave, right? 00:54:15

No, no, no. 00:54:17

It's all covered. 00:54:18

It's the National Health Service. 00:54:19

This isn't the US. 00:54:21

No. 00:54:22

You might have more luck in the hospital section 00:54:25

where very expensive equipment is used. 00:54:28

This guy has a broken ankle. 00:54:31

How much will this cost? 00:54:33

Sorry? 00:54:34

For being visited in an emergency. 00:54:35

He'll have to pay an exorbitant bill. 00:54:37

It's the National Health Service. 00:54:39

It's all free. 00:54:41

I'm asking you how much the hospital charges. 00:54:42

Yes. 00:54:44

And you're laughing at me. 00:54:45

Because I've never been asked that question in an emergency, 00:54:46

to be honest. 00:54:48

I was starting to believe that everything was free. 00:54:51

When suddenly, I discovered this. 00:54:54

Is this where the patients come to pay the bill 00:54:57

when they're discharged from the hospital? 00:55:00

No, it's the National Health Service. 00:55:02

They don't have to pay anything. 00:55:04

And they go home? 00:55:05

Yes. 00:55:06

And why is there a cashier if no one has to pay anything? 00:55:07

Behind the window, there's a person who gives people money 00:55:12

if they have to pay for transportation. 00:55:16

Those who have few means are reimbursed for the cost of the trip. 00:55:18

Thank you. 00:55:22

So, in British hospitals, 00:55:24

the money, instead of going through the cashier's window, 00:55:26

comes out. 00:55:29

The criteria to get out of the hospital 00:55:30

is not if you've paid the bill, but if you're in good condition 00:55:32

and if you have a safe place to go. 00:55:35

Without a doubt, this was the place to make me laugh. 00:55:37

Yes. 00:55:40

What I needed was a good American, 00:55:45

who understood me. 00:55:47

I first came to London in 1992, 00:55:50

and we just ended up staying here. 00:55:53

We had three children. 00:55:55

I had them all at one time 00:55:57

in a British National Health Service centre. 00:55:59

I think that, like many Americans, 00:56:02

I thought that with a socialised health system, 00:56:04

the treatment would be a complete disaster, 00:56:06

well, it would be horrible, 00:56:09

like being in the Soviet Union and things like that. 00:56:11

It sounds bad, but that's what I thought. 00:56:14

I thought the same thing. 00:56:17

After having a baby, let's go back to the Trigals. 00:56:19

Then I realised that in the United States, 00:56:47

we socialise a lot. 00:56:50

I like to have a police department, 00:57:16

and a fire brigade, and a library. 00:57:19

Why don't we have more free, socialised things, 00:57:22

like health care? 00:57:25

When did this whole idea arise 00:57:29

that every British citizen should have access to health care? 00:57:31

Well, if you go back in time, 00:57:34

it all started with democracy. 00:57:36

Before we had the right to vote, 00:57:38

all the power was in the hands of the rich. 00:57:40

If you had money, you enjoyed medical care, 00:57:42

education, care for the elderly. 00:57:44

And what democracy did, 00:57:46

was to give the poor the right to vote. 00:57:48

The power went from the economic markets, 00:57:51

to the ballot boxes, 00:57:53

from the wallet to the ballot. 00:57:55

And what people said was very simple. 00:57:58

They said that in the 1930s, 00:58:00

we had a lot of unemployment. 00:58:02

However, during the war, there was no unemployment. 00:58:04

If we could have full employment by killing Germans, 00:58:07

why can't we have it by building schools, hospitals, 00:58:09

recruiting nurses, teachers? 00:58:12

If you can find money to kill people, 00:58:14

can you find it to help people? 00:58:16

Of course. 00:58:19

This pamphlet that they published is very, very clear. 00:58:20

In what year was it? 00:58:23

In 1948. 00:58:24

Its new National Health Service 00:58:25

begins on 5 July. 00:58:27

What is it and how is it obtained? 00:58:29

It will provide medical, dental and nursing assistance. 00:58:31

All the rich, poor, men, women and children 00:58:34

can enjoy this assistance or part of it. 00:58:36

It has no cost, except in some special points. 00:58:39

It does not require insurance requirements, 00:58:43

but it is not charity either. 00:58:45

You are paying it as a contributor 00:58:47

so that when you are sick, 00:58:49

you do not have to worry about the money. 00:58:51

Well, these few words 00:58:54

sum it up perfectly. 00:58:56

I was surprised when he said 00:59:03

that it all started in 1948. 00:59:05

The British had just left 00:59:08

a devastating experience, 00:59:10

the Second World War. 00:59:12

The country was destroyed and almost bankrupt. 00:59:14

They had nothing. 00:59:17

In a period of only eight months, 00:59:19

more than 42,000 civilians had lost their lives. 00:59:22

What we went through in America 00:59:26

for two hours on September 11, 00:59:28

they suffered it almost every day. 00:59:30

And how do we feel after September 11? 00:59:34

Everyone wanted to cooperate with others. 00:59:38

I guess the same thing happened to them. 00:59:40

And the first form of cooperation after the war 00:59:43

was to provide free medical care for everyone. 00:59:46

Even Mrs. Thatcher said, 00:59:51

the National Health Service 00:59:53

is safe in our hands. 00:59:55

Do not create controversy. 00:59:57

It's like the female vote. 00:59:59

Nobody questions why women vote. 01:00:01

People would not accept it. 01:00:03

The people of Great Britain 01:00:05

would not support the destruction 01:00:07

of the National Health Service. 01:00:09

If Thatcher or Blair had said, 01:00:11

I'm going to dismantle the health service... 01:00:13

There would have been a revolution. 01:00:15

A report by the American Medical Association 01:00:23

on the health of people between 55 and 64 years old 01:00:26

says that the British enjoy better health than the Americans. 01:00:29

In each disease we studied, 01:00:32

they had higher levels than the British. 01:00:34

Cancer, heart disease, hypertension, 01:00:36

heart attacks, pneumonia, 01:00:38

all significantly lower among Americans. 01:00:40

Even the poorest in England, 01:00:42

with environmental factors against 01:00:44

and with the worst health in the country, 01:00:46

have more life expectancy 01:00:48

than the richest people in the United States. 01:00:50

There was another question. 01:01:00

How should doctors live here in Great Britain, 01:01:02

subject to state control? 01:01:05

Are you a head doctor? 01:01:07

Yes, here we call ourselves MP, 01:01:09

or practitioners' doctors. 01:01:11

I suppose you are in a consultancy. 01:01:13

Yes, of the National Health Service. 01:01:15

In this we are nine doctors and... 01:01:17

Does the government pay you? 01:01:19

Paid by the government, yes. 01:01:21

Do you work for the government? 01:01:23

Yes, of course. 01:01:25

When a patient comes to see you, 01:01:27

do you have to call the government insurance company 01:01:29

Have you ever received no attention 01:01:32

from a patient who needed help? 01:01:34

No, never. 01:01:36

Have you heard that they had to fire someone 01:01:38

who was in the hospital because they couldn't pay the bill? 01:01:40

Never, and I wouldn't want to work in a system like that. 01:01:42

So working for the government, 01:01:44

you'll have to use public transport. 01:01:46

No, I have a car. 01:01:48

I come in my car to the consultancy. 01:01:50

An old car. 01:01:52

Do you live in a poor area of the city? 01:01:54

Well, I live in an area that I love, 01:01:56

in Greenwich. 01:01:58

It's a lovely house, three floors. 01:02:04

How many families live here with you? 01:02:06

No, we only live... 01:02:08

There are four rooms. 01:02:10

My wife, my son, just the three of us. 01:02:12

How much did it cost you? 01:02:14

£550,000, yes. 01:02:16

How many children do you have? 01:02:18

Two. 01:02:20

£550,000, yes. 01:02:22

So, a million dollars. 01:02:24

Yes. 01:02:26

He's a doctor paid by the government. 01:02:28

Yes. 01:02:30

He works in social security here. 01:02:32

Yes. 01:02:34

And he lives in a house worth a million dollars. 01:02:36

Yes. 01:02:38

I think our friends think we're doing very well. 01:02:40

Yes? How well do you do? 01:02:42

I earn around £85,000, 01:02:44

including the pension. 01:02:46

£85,000? 01:02:48

In total, I must earn more than £100,000 01:02:50

with my benefits. 01:02:52

£100,000 is almost $200,000. 01:02:54

Yes, more or less. 01:02:56

They pay us for what we do. 01:02:58

So, the better we serve our patients, 01:03:00

the more they pay us. 01:03:02

What do you mean? 01:03:04

It's a new system. 01:03:06

According to this system, if most of your patients 01:03:08

maintain low blood pressure, 01:03:10

if you get most of your patients to stop smoking, 01:03:12

if the mentally ill do their check-ups 01:03:14

or moderate their cholesterol levels, 01:03:16

they pay you more. 01:03:18

In other words, if you get a year 01:03:20

and most of your patients stop smoking... 01:03:22

Yes. 01:03:24

...you'll get more money. 01:03:26

That's how it works. 01:03:28

So doctors in the US 01:03:30

don't have to worry about universal healthcare. 01:03:32

No. 01:03:34

Of course, if you want to have 01:03:36

two or three houses worth a million dollars 01:03:38

and four or five nice cars 01:03:40

and six or seven last-generation TVs, 01:03:42

you have to do what you can, 01:03:44

but I think we live well here. 01:03:46

London is an expensive city, but we live comfortably. 01:03:48

Do you agree with the house worth a million dollars, 01:03:50

the Audi... 01:03:52

Yes. 01:03:54

...and the flat-screen TV? 01:03:56

We agree with that. 01:03:58

I think democracy is the most revolutionary thing in the world, 01:04:00

much more revolutionary than socialist ideas 01:04:02

or ideas of anyone. 01:04:04

If you have power, 01:04:06

you use it to satisfy your needs 01:04:08

and those of your community. 01:04:10

This has always been the capitalist idea 01:04:12

that you must have a choice, 01:04:14

and that depends on the freedom to choose. 01:04:16

If you're overwhelmed by debt, 01:04:18

you don't have the freedom to choose. 01:04:20

It seems that the system benefits 01:04:22

if the average worker is overwhelmed by debt. 01:04:24

Yes, people in debt get desperate 01:04:26

and desperate people don't vote. 01:04:28

They always say that everyone should vote, 01:04:30

but I think that if a poor person from Great Britain 01:04:32

or the United States 01:04:34

were encouraged to vote for someone 01:04:36

who represented their interests, 01:04:38

there would be a real democratic revolution. 01:04:40

If you want to control people, 01:04:42

you have to do two things. 01:04:44

First, scare them, 01:04:46

and then demoralize them. 01:04:48

An educated, healthy, 01:04:50

and confident nation 01:04:52

is more difficult to govern, 01:04:54

and that idea is in the minds of some people. 01:04:56

We don't want educated, healthy, 01:04:58

and confident people 01:05:00

because we can't have them under control. 01:05:02

The richest 1% of the world's population 01:05:04

owns 80% of the wealth. 01:05:06

It's incredible that people tolerate it, 01:05:08

but they are poor, demoralized, 01:05:10

and they are afraid. 01:05:12

Therefore, they think that the best thing 01:05:14

is to obey and wait 01:05:16

for luck to accompany them. 01:05:18

His American life. 01:05:22

And waiting for luck to accompany us 01:05:24

is what we have been doing 01:05:26

since we came to the world. 01:05:28

We have the highest infant mortality rate 01:05:30

in the Western world. 01:05:32

A baby born in El Salvador 01:05:34

is more likely to survive 01:05:36

but that improves when we go to school. 01:05:38

Classes of 40 students, 01:05:40

school without a science lab. 01:05:42

I'm not surprised that many young people 01:05:44

don't find Great Britain on a map, 01:05:46

but it doesn't matter, the university is always there. 01:05:48

And by the time we graduate, 01:05:50

we will be in debt 01:05:52

before we get our first job. 01:05:54

I owe about $35,000. 01:05:56

It's my third year at the university. 01:05:58

So you will be the type of employee 01:06:00

they are looking for, 01:06:02

someone who needs that job. 01:06:04

What businessman wouldn't want to employ 01:06:06

someone who owes thousands of dollars? 01:06:08

It won't cause him any problems. 01:06:10

In addition to having to pay 01:06:12

the university's debt, 01:06:14

you need a job with health insurance. 01:06:16

It would be a disaster to lose a job like that, right? 01:06:18

And if a job is not enough 01:06:24

to pay the bills, don't worry, 01:06:26

you can look for another, and another, 01:06:28

and another. 01:06:30

Uniquely American, isn't it? 01:06:36

I mean, that is fantastic that you're doing that. 01:06:38

Did you get any sleep? 01:06:42

Ha, ha, ha, ha, ha. 01:07:06

Well, if you get to 80, you'll get a pension, 01:07:08

just like the new employees of these companies 01:07:10

who will never get paid. 01:07:12

But don't worry, 01:07:14

our children will take care of us 01:07:16

after the great life we've given them. 01:07:18

Oh, and remember, we beat the terrorists there 01:07:20

so we don't have to fight them here. 01:07:22

Kaiser Permanente 01:07:24

is the largest health care organization in the country, 01:07:26

and Donald Keyes was lucky 01:07:28

to hire a full coverage. 01:07:30

Thank goodness, 01:07:32

because one night, 01:07:34

his 18-month-old daughter, Michelle, 01:07:36

caught a fever of 40. 01:07:38

Like any responsible mother, 01:07:40

she called an ambulance. 01:07:42

The ambulance took Michelle 01:07:44

to the nearest hospital. 01:07:46

The hospital called their health insurance 01:07:48

and told them that Kaiser would not cover 01:07:50

the tests and antibiotics 01:07:52

necessary to cure Michelle. 01:07:54

They had to take her to a hospital 01:07:56

in the group that belonged to Kaiser. 01:07:58

In Kaiser, 01:08:00

they told me that I had to take her by car 01:08:02

to one of their hospitals 01:08:04

and that they shouldn't visit her 01:08:06

at Martin Luther King. 01:08:08

I insisted that they take care of her, 01:08:10

and they refused. 01:08:12

My daughter got worse 01:08:14

and she had a stroke. 01:08:16

Donald begged the doctors 01:08:20

to take care of his daughter 01:08:22

despite what Kaiser said. 01:08:24

They accompanied me to the hospital exit 01:08:26

because they thought it was a threat. 01:08:28

After hours of delay, 01:08:32

they took her to Kaiser 01:08:34

and just when she got there, 01:08:36

she had a heart attack. 01:08:38

They were with her 01:08:40

for about 30 minutes 01:08:42

trying to revive her. 01:08:44

Then the doctors came 01:08:46

and told us that she had died. 01:08:48

I froze. 01:08:54

That couldn't be true. 01:08:56

It couldn't be real. 01:08:58

I hugged her. 01:09:00

I hugged her and told her 01:09:02

that Mom had done everything 01:09:04

she could to help her, 01:09:06

that she had tried to get 01:09:08

the treatment she needed 01:09:10

and that she regretted 01:09:12

not being able to save her. 01:09:14

This is Karina 01:09:30

and her daughter Zoe. 01:09:32

Karina graduated from 01:09:34

the State University of Michigan 01:09:36

and was born in my hometown, 01:09:38

Flint, Michigan. 01:09:40

Six months ago, Zoe, like Michelle, 01:09:42

Donald's daughter, had a very high fever. 01:09:44

What happened is 01:09:46

she stopped breathing for a little while, 01:09:48

turned blue and fell on my arms. 01:09:50

I mean, it was... 01:09:52

I would say it was the worst horrible moment 01:09:54

of my life because I thought 01:09:56

I was going to die 01:09:58

and I had no idea what I had to do. 01:10:00

At the hospital, 01:10:02

they gave her some medicine 01:10:04

to lower her fever. 01:10:06

They examined her, they took her blood. 01:10:08

What did they say happened to her? 01:10:10

She had a throat infection, 01:10:12

but we stayed in the hospital 01:10:14

from Friday to Sunday 01:10:16

to keep an eye on her. 01:10:18

Did they make you stay so long? 01:10:20

Yes, they only kept an eye on her. 01:10:22

How much did it cost you 01:10:24

Nothing. 01:10:26

Nothing at all. 01:10:28

And that's because... 01:10:30

I live in France. 01:10:32

You live in France? 01:10:34

Yes. 01:10:36

Ah, France. 01:10:38

They enjoy their wine, 01:10:40

their cigarettes and their greasy meals. 01:10:42

And yet, 01:10:44

like Canadians and British people, 01:10:46

they live much more than we do. 01:10:48

Something that seemed 01:10:50

totally unfair to me. 01:10:52

This is Alexi Cremo. 01:10:56

He spent most of his adult life 01:10:58

in the United States without a medical insurance. 01:11:00

I spent 13 years in the United States. 01:11:04

I loved living there, 01:11:06

but they found out I had a tumour 01:11:08

and I didn't have a medical insurance. 01:11:10

Feeling it a lot, 01:11:12

I had to go back. 01:11:14

I had never paid taxes in France. 01:11:16

I left when I was 18. 01:11:18

I didn't even have a social security number. 01:11:20

However, they told me, 01:11:22

we're going to give you the treatment 01:11:24

you need. 01:11:26

How are you doing now? 01:11:28

I'm healthy now, 01:11:30

but I did three months of intense chemotherapy. 01:11:32

After three months, 01:11:34

I saw my doctor and I said, 01:11:36

do you want to go back to work? 01:11:38

I said, no, not yet. 01:11:40

He said, I'm not ready. 01:11:42

He said, how long do you need? 01:11:44

I said, well, I don't know. 01:11:46

He said, what do you think, three months? 01:11:48

I think three months is fine. 01:11:50

I got notified that I gave to my employer 01:11:52

to make sure I didn't get paid. 01:11:54

So I went to the south of France. 01:11:56

Wait a minute, you got three months off? 01:11:58

Yes, yes. 01:12:00

I get 65% of the salary, 01:12:02

paid by the government, 01:12:04

and then the other 35% 01:12:06

is paid by the company. 01:12:08

So it's making sure you get 100%. 01:12:10

It was April, 01:12:14

it was spring, 01:12:16

so I started getting the sun. 01:12:18

That helped me a lot. 01:12:20

It gave me a lot of energy. 01:12:22

I recharged my batteries. 01:12:24

It was like night and day. 01:12:26

In three months, 01:12:28

I went from being a 95-year-old man 01:12:30

to being a 35-year-old man again. 01:12:32

And all thanks to the time 01:12:34

I had to dedicate to myself. 01:12:36

I'm not ready in a position 01:12:42

to make a judgment 01:12:44

concerning the North American system. 01:12:46

I think the United States 01:12:48

is a wonderful country. 01:12:50

Americans are great people. 01:12:52

I love them. 01:12:54

But first, as a doctor. 01:12:56

Second, as a citizen. 01:12:58

And finally, as a patient, 01:13:00

I'm very happy to be in France. 01:13:02

It's kind of a luxury. 01:13:04

If you're sick, 01:13:06

you go to a hospital 01:13:08

and get the attention you need. 01:13:10

It doesn't depend on the nurses, 01:13:12

but on the problem you have. 01:13:14

Those who have more resources 01:13:16

pay for those who have less. 01:13:18

You pay according to your possibilities 01:13:22

and receive according to your needs. 01:13:24

Do you think that could be the case 01:13:26

in the United States? 01:13:28

No. 01:13:30

I almost couldn't contain 01:13:32

their anti-American fervor. 01:13:34

And I didn't want to hear more. 01:13:36

So I stayed with a group of Americans 01:13:38

who currently live in Paris. 01:13:40

I knew they would tell me the truth. 01:13:42

Five years ago, 01:13:44

I was diagnosed with type 1 diabetes. 01:13:46

I was a little nervous 01:13:48

because I had to tell them 01:13:50

I had to fill out a form. 01:13:52

Tell the French? 01:13:54

The French. 01:13:56

You had to fill out a form 01:13:58

if you had any chronic disease. 01:14:00

I was worried. 01:14:02

I thought they were going to charge me more. 01:14:04

I went to a hospital 01:14:06

and I got 24-hour care. 01:14:08

I also got a lot of preventive care. 01:14:10

So they don't ask you 01:14:12

if you have a pre-existing disease 01:14:14

to punish you, 01:14:16

but to help you better. 01:14:18

I was in the hospital for a year 01:14:20

and as soon as I got in, 01:14:22

they told me, 01:14:24

don't worry, just rest. 01:14:26

How many days a year do you get sick? 01:14:28

Three, four? 01:14:30

I think it's unlimited. 01:14:32

If you're sick, you're sick. 01:14:34

I've gone to emergency rooms 01:14:36

a lot of times with four kids 01:14:38

and I've never had to wait 01:14:40

more than an hour. 01:14:42

And I can call someone 01:14:44

to come home in half an hour. 01:14:46

A doctor at home? 01:14:48

A doctor at home. 01:14:50

How many of you have a doctor at home? 01:14:52

Last time, last Friday at three. 01:14:54

And how much does it cost? 01:14:56

Nothing. 01:14:58

It's free. 01:15:00

Where are we going? 01:15:02

District 15. 01:15:04

We're going to see a man 01:15:06

who has abdominal pain. 01:15:08

Abdominal pain? 01:15:10

Yes. 01:15:12

How many times has he vomited? 01:15:16

Twice. 01:15:18

Can I put a Primperane injection 01:15:20

in his buttock? 01:15:22

Yes, yes. 01:15:24

It's to prevent nausea. 01:15:26

Lie down on the bed. 01:15:28

Dr. Lascar had a simple problem 01:15:30

with his plumbing. 01:15:32

A leak in the bathtub. 01:15:34

He called an emergency service 01:15:36

and a plumber came home 01:15:38

in less than an hour. 01:15:40

So he said, 01:15:42

we're in a country where 01:15:44

a plumber comes home 01:15:46

in less than an hour 01:15:48

and you can't get a doctor 01:15:50

so quickly. 01:15:52

Where are we going now? 01:15:54

The next visit? 01:15:56

Okay, I'll do it. 01:15:58

A quarter of an hour ago 01:16:04

he started to complain 01:16:06

about the pain in his buttocks. 01:16:08

Okay. 01:16:10

Now it's 21 Turbidó Street. 01:16:12

I think he has a cold. 01:16:14

If he stays like this 01:16:16

for more than a day, 01:16:18

he may have another germ. 01:16:20

Thank you. Good night. 01:16:22

For those who ask me 01:16:25

why I live in this country, 01:16:27

I think it's one of the best 01:16:29

countries for a family. 01:16:31

I mean family benefits, 01:16:33

care for the child, health... 01:16:35

We don't pay the nursery. 01:16:37

The nursery I take my daughter 01:16:39

to, and I was a teacher, 01:16:41

has a very high level. 01:16:43

How much does it cost you 01:16:45

to have two children in the nursery? 01:16:47

How much do you pay per hour? 01:16:49

About one euro per hour. 01:16:51

In fact, it's nothing. 01:16:53

Are you satisfied 01:16:55

with how they take care of them? 01:16:57

Yes, very satisfied. 01:16:59

I know they are professionals 01:17:01

who have been trained in schools. 01:17:03

I don't want to say 01:17:05

they are like a stepmother, 01:17:07

but almost. 01:17:09

Anyway, I trust them. 01:17:11

I can be sure 01:17:13

that my children will receive 01:17:15

a good level of care, 01:17:17

a good level of education. 01:17:19

What do you mean? 01:17:21

You don't pay the nursery. 01:17:23

Are you kidding? 01:17:25

The nursery is free. 01:17:27

Really? 01:17:29

Yes, there's no such thing as despair. 01:17:31

What's the worst part? 01:17:33

They rest, they are happy. 01:17:35

They spend time with their children 01:17:37

during the holidays, 01:17:39

they can be with their families. 01:17:41

How many paid holidays do you have? 01:17:43

Five weeks at least. 01:17:45

Five weeks? 01:17:47

That's a lot. 01:17:49

Yes, I read it was higher than in the U.S. 01:17:51

They are happy. 01:17:53

If you work more than 35 hours a week, 01:17:55

they give you days off. 01:17:57

More? 01:17:59

If you work a full day or a day off. 01:18:01

You have paid holidays, 01:18:03

even if you work half a day? 01:18:05

That's right. 01:18:07

And if you get married that year, 01:18:09

you have an extra week, 01:18:11

seven days for the honeymoon 01:18:13

and five for the holidays. 01:18:15

You have one day to move and you get paid. 01:18:17

By law. 01:18:19

That's what the law says. 01:18:21

When my daughter was three months old, 01:18:23

I had that service where they sent someone 01:18:25

to give you advice on baby care. 01:18:27

Every day for free. 01:18:29

And they come to wash your clothes at home? 01:18:31

They do. 01:18:33

No. 01:18:35

When you have a baby. 01:18:37

When you have a baby. 01:18:39

What are you doing? 01:18:41

I'm separating the clothes 01:18:43

that the baby's mother washed 01:18:45

to put her in the bathroom. 01:18:47

Are you from the government? 01:18:49

I was sent by the government to help the parents. 01:18:51

Does she do anything else? 01:18:53

If I want to, yes. 01:18:55

Of course. 01:18:57

She takes care of the kids. 01:18:59

And I think if I ask her 01:19:01

to make dinner for tonight, 01:19:03

she'll do it too. 01:19:05

If I ask you to make 01:19:07

a carrot puree for dinner tonight, 01:19:09

will you do it? 01:19:11

No problem. 01:19:13

She comes twice a week. 01:19:15

Four hours a day. 01:19:17

So she can do whatever she wants. 01:19:19

For me, for the house, for my husband. 01:19:21

For four hours. 01:19:23

It's very good. 01:19:25

You don't have any association 01:19:27

that offers help like that? 01:19:29

No. In the United States, 01:19:31

the government doesn't send anyone 01:19:33

to your house to help you 01:19:35

if you just have a baby. 01:19:37

Difficult. 01:19:39

Okay. 01:19:41

Sometimes I feel guilty 01:19:43

about my family. 01:19:45

Guilty for being here 01:19:47

and enjoying the benefits 01:19:49

that I have being so young. 01:19:51

Things that my parents 01:19:53

have worked all their lives 01:19:55

and haven't been close to getting. 01:19:57

It's really hard to assimilate 01:19:59

the fact of enjoying 01:20:01

such a privileged situation. 01:20:03

Because you're not living the high road. 01:20:05

There's no point of comparison. 01:20:07

It's tremendously unfair. 01:20:09

One of the things that makes 01:20:11

everything work here 01:20:13

is that the government 01:20:15

is afraid of the people. 01:20:17

They're afraid of protests. 01:20:19

They're afraid of people's reactions. 01:20:21

Whereas in the United States, 01:20:23

people are afraid of the government. 01:20:25

They're afraid of protests. 01:20:27

They're afraid of going out. 01:20:29

And in France, people do it. 01:20:31

At least 160,000 young people, 01:20:33

according to the police, 01:20:35

took to the streets this afternoon. 01:20:37

In Bordeaux, 01:20:39

more than 2,000 people 01:20:41

took to the streets 01:20:43

for employment and public services. 01:20:45

We protest for the deterioration 01:20:47

of working conditions. 01:20:49

Our salary! 01:20:51

What do we want? 01:20:53

Peace! 01:20:55

We're asking for the recognition 01:20:57

by law that ours is a dangerous profession. 01:20:59

Don't touch my day off. 01:21:01

Pentecost Monday will be a working day. 01:21:03

Pentecost Monday is unbearable. 01:21:05

Free university education. 01:21:11

Free health care. 01:21:13

Children sent by the government. 01:21:15

The big question was, 01:21:17

how will they pay for all that? 01:21:19

So I realized 01:21:21

that they were drowning in taxes. 01:21:23

I wanted to know what effect 01:21:25

that had on a nice French family, 01:21:27

but I didn't know. 01:21:29

Hello. 01:21:33

Welcome. 01:21:35

Thank you. 01:21:37

It's very nice. 01:21:39

This is the living room. 01:21:41

In the family, 01:21:43

we have tea, 01:21:45

watch TV. 01:21:47

This is the newsroom. 01:21:49

Yes. 01:21:51

How much do you earn 01:21:53

each month? 01:21:55

Our income 01:21:57

is between 6,000 and 7,500 euros 01:21:59

a month. 01:22:01

You're an engineer, 01:22:03

and she's an employee. 01:22:05

This is Anthony's room, 01:22:07

our little son. 01:22:09

And this is Alexandre's room. 01:22:11

Alexandre, can you look at us, please? 01:22:13

How much do you pay in mortgage? 01:22:15

About 1,200, 01:22:17

1,300 euros a month. 01:22:19

And this is my bedroom. 01:22:23

How many cars do you have? 01:22:25

Two. 01:22:27

Do you owe money from the doctor's bills? 01:22:29

No, the system pays for us. 01:22:31

Do you have any other debt? 01:22:33

No, we don't. 01:22:35

Just the apartment. 01:22:37

And what other important expenses do you have? 01:22:39

Fish. 01:22:41

Yes. 01:22:43

Fish, vegetables. 01:22:45

Vegetables are an important expense for you. 01:22:47

Yes. 01:22:49

Fruit, yogurt. 01:22:51

What other important expenses do you have? 01:22:53

Holidays. 01:22:55

They're very important. 01:22:57

We have 01:22:59

Santo Domingo canvases. 01:23:01

This is my personal collection 01:23:03

of travel sands. 01:23:05

Here we have sand from Sri Lanka, 01:23:07

Cape Town, 01:23:09

Egypt, Masai Mara, Kenya. 01:23:11

Kenya? 01:23:13

I love it. 01:23:15

Are they happy? 01:23:17

Yes. 01:23:19

I love you. 01:23:21

I love you. 01:23:33

Yes, I love you. 01:23:35

After seeing all that, 01:23:37

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