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Subido el 28 de octubre de 2021 por Auxiliares conversacion

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Dear assistants, in the next minutes I will introduce you the health insurance policy that you have with Cigna. 00:00:01

Probably, you have received already two emails from Cigna. If you haven't, please check your email inbox or spam. 00:00:10

In the first email, Cigna welcomes you on the company and informs you about how to proceed to get the health card. 00:00:21

Moreover, they provide your member number, it is important to keep it safe. 00:00:30

In the second email you will have a welcome pack, which includes policy general conditions 00:00:41

and letter of intent. 00:00:49

This documentation is in PDF, the password will be your insert number, you will find 00:00:53

it in the welcome email received email number one then you must do register online on signa website 00:01:00

click click on clientes dot signa dot yes click on registrarse 00:01:11

to check your identity you have to enter your member number in the email one 00:01:22

Date of birth, please pay attention to the Spanish format, day 2 digits, month 2 digits, and year 4 digits. 00:01:32

Policy number, is the same for all of you, 200740. 00:01:45

Click on I'm not a robot and Continuar. 00:01:54

Datos personales. Personal data. Confirm that are correct. Name, surname, gender, date of birth, occupation, student. 00:02:00

Datos de contacto. You will see the information from La Consejería in Calle Alcalá. 00:02:25

Please update with your current address. In this address, you will receive the health card after you request a duplicate. 00:02:31

Full address 00:02:41

zip code in Madrid all zip codes start with 28 and three more digits your email 00:02:51

address a Spanish mobile phone landline and other telephone blank telephone 00:03:01

number if you haven't please leave in black accept all the general conditions 00:03:09

and accept the general condition and set up your own password. 00:03:17

Now that you are already registered, go back to clientestigna.es. 00:03:32

On the right side of the page you can access to your private area, introducing your passport and the password you have already set. 00:03:39

I recommend you to research the TIGNA website to see all the services. 00:03:50

but now let's go to request the health insurance card click on menu on the top 00:03:56

right side click on ayuda go to preguntas frecuentes search for duplicado de 00:04:05

tarjeta click on solicitar duplicado you will ask you again if you are sure 00:04:21

select solicitar tarjeta and in 10 days you will have the card on your address. 00:04:31

That's it. In the Cigna website you can find medical directory, authorizations, 00:04:42

coverage and general conditions. Let's find a doctor. Click on my cuadro médico. 00:04:51

in the next page you have the option to search for a provider in English click 00:04:59

on it set your localization your zip code and the specialist and search you 00:05:09

will get a list of all the doctors in the deciding area in some of them you 00:05:23

will see if they speak English call the medical center and make the appointment 00:05:29

The day you go to visit the doctor, show your Cigna health card. 00:05:37

If you haven't received it yet, show the letter of intent or the digital card that 00:05:43

is in your private area. 00:05:50

Furthermore, there is a highly recommended app, Cigna Wellbeing, with a lot of services 00:05:52

and useful information. 00:06:01

But the most important thing is that you can make a telephone or video consultation with 00:06:03

specialists in general medicine. The application allows both the scheduling, 00:06:08

modification and cancellation of the medical appointments which will be 00:06:16

attended in less than two hours. Medical consultations can be in Spanish or in 00:06:20

English. Get the app in Google Play or App Store. This is how it looks like your 00:06:27

health card with useful information and signal customer service 24 hours 7 days 00:06:37

and emergencies your health insurance includes a travel insurance is your 00:06:43

travel if you travel abroad it is valid worldwide and includes until 20,000 00:06:59

euros in medical expenses and least but not less important some significant 00:07:06

matters your coverage started on the 15th of September of current year until 00:07:18

the 15th of July next year never use the public system there is no reimbursement 00:07:24

maternity is not included dental franchise if you go to the dentist there 00:07:33

are some free services like oral diagnosis some radiographs and some 00:07:40

dental restoration but all other services must be paid with special prices. Cigna customer service 00:07:45

24 hours 7 days is 91 418 4040. Cigna emergency is 91 179 1487 and only for vital emergency call 112. 00:07:58

COVID tests are not covered unless you are admitted to a hospital with symptoms 00:08:16

and the medical center decides to do it. If you have symptoms call Cigna, 00:08:22

make a video or a telephone consultation through the Cigna well-being app. 00:08:30

To get more information, go to the ComunidadBilingüe.educa2madrid.org 00:08:35

Asistencia Médica. Thank you very much for your attention. 00:08:46

Idioma/s:
Autor/es:: SGBC
Subido por:: Auxiliares conversacion
Licencia:: Dominio público
Visualizaciones:: 178
Fecha:: 28 de octubre de 2021 - 9:39
Visibilidad:: Público
Centro:: C RECURSOS AUXILIARES CONVERSACIÓN
Duración:: 08′ 53″
Relación de aspecto:: 4:3 Hasta 2009 fue el estándar utilizado en la televisión PAL; muchas pantallas de ordenador y televisores usan este estándar, erróneamente llamado cuadrado, cuando en la realidad es rectangular o wide.
Resolución:: 1440x1080 píxeles
Tamaño:: 82.86 MBytes