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Citizens Signpost Service

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Subido el 19 de septiembre de 2007 por EducaMadrid

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The Citizens Signpost Service delivers free, independent and fast advice directly to citizens who encounter problems in the EU Single Market. We clarify relevant legislation, signpost you to the right body, and explain how to obtain redress.

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never been easier. You now have the right to move to any EU country for however long 00:00:30
you want. This means some fantastic opportunities for us all. 00:00:35
But when you move to a new country, there are bound to be some things that aren't clear 00:00:50
or you're not sure of. So when you need personalized advice about moving around in Europe, or if 00:00:55
you feel your rights aren't being properly respected, the EU Citizen Signpost Service 00:01:00
can help. For free and quickly. And you get a real person dealing with your 00:01:06
question at the other end. So what kind of things could you contact the 00:01:12
Citizen Signpost Service about? Let's look at some examples. 00:01:16
As an EU citizen, you can travel wherever you want in the EU. It's one of your basic 00:01:22
rights. But what if your husband or wife is not an EU citizen and experiences problems 00:01:26
when entering the EU? This is one of the areas where the Citizen Signpost Service can help. 00:01:32
It can also advise you on your rights to social security cover when in another EU country, 00:01:38
such as maternity, disability, pension and unemployment benefits. And on other important 00:01:43
issues, like access to urgent medical care when on holiday in the EU. 00:01:49
If you have a professional qualification like those for nurses, teachers and hairdressers, 00:02:03
you can get advice on how to have it recognized in another EU country. Or if you're studying 00:02:08
in another EU country, the Citizen Signpost Service can help if you think you're paying 00:02:14
higher fees than local students. These are just some of the areas where the 00:02:19
Citizen Signpost Service can help. In fact, the Citizen Signpost Service is one of an 00:02:24
integrated set of EU information and advice services, all available in your language. 00:02:29
You can find out answers to a range of general questions on the Your Europe website, or by 00:02:36
calling the Europe Direct Information Service. And when you need personalized advice, the 00:02:41
Citizen Signpost Service is there to help and to signpost you towards a solution. For 00:02:47
example, some requests are sent on to Solvit, a network of problem solvers located in every 00:02:52
EU country. Whether you contact us online or over the phone via Europe Direct, your 00:02:59
queries will be quickly dealt with and you will normally receive an answer within three 00:03:05
working days. Other advice organizations can also put forward a question on your website. 00:03:09
Our legal experts will deal with your query as quickly as possible. Let's meet one of 00:03:18
the legal experts. 00:03:24
I am very proud to be part of this dedicated team of legal experts. The Citizen Signpost 00:03:25
Service gives you personalized help when you need and when confronted with a specific problem 00:03:31
when traveling, living or working in another EU country. The service is quick, easy and 00:03:38
free of charge. 00:03:45
Of course, EU countries handle many things differently, and it's not always clear whether 00:03:49
or not those differences are against your EU rights. For example, it's fair that prices 00:03:54
for car insurance differ from country to country, as risks may differ. But no EU country can 00:04:00
fine you more for traffic offenses than it fines its own nationals. The Citizen Signpost 00:04:06
Service can tell you what's fair and what's not. 00:04:12
Know your EU rights and make the most of them. That's the advice of the EU's Internal Market 00:04:18
Commissioner, Charlie McCreevy. 00:04:24
The single market for which I am responsible isn't only about business. It gives everyone 00:04:26
in the EU a range of individual rights, which bring enormous practical opportunities, such 00:04:33
as being able to live, work or study in any EU country. We provide the Citizen Signpost 00:04:39
Service to help you find out about these rights and to give you advice on how to exercise 00:04:47
them. 00:04:53
Wherever you live in the EU or have ambitions to live, the Citizen Signpost Service helps 00:04:57
you to make the most of your EU rights. If you need quick, free, personalized advice, 00:05:04
we'll be happy to help. 00:05:10
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Idioma/s:
en
Niveles educativos:
▼ Mostrar / ocultar niveles
      • Nivel Intermedio
Autor/es:
The European Union
Subido por:
EducaMadrid
Licencia:
Reconocimiento - No comercial - Sin obra derivada
Visualizaciones:
984
Fecha:
19 de septiembre de 2007 - 18:09
Visibilidad:
Público
Enlace Relacionado:
European Commission
Duración:
05′ 29″
Relación de aspecto:
4:3 Hasta 2009 fue el estándar utilizado en la televisión PAL; muchas pantallas de ordenador y televisores usan este estándar, erróneamente llamado cuadrado, cuando en la realidad es rectangular o wide.
Resolución:
448x336 píxeles
Tamaño:
12.69 MBytes

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